Checklist template

Snow and ice removal service inspection

A ready-to-use checklist with 119 items in 6 sections, covering Lots, Walkways, Entrances, De-icing, Snow storage, Logs. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 119 Items
  • 100 Yes / No checks
  • 6 Scored ratings
  • 130 Points

Use this template How audits work

1. Lots 23 items

  1. Conditions at the time of inspection Choice
    • Snow still falling
    • Within 12 hours after snowfall ended
    • More than 12 hours after snowfall ended
    • Freeze-thaw with no new snow
  2. Depth of new snow from this event (in or cm) Number
  3. Time the lot was cleared this morning Short text
  4. Plowing began once accumulation reached the trigger depth in the contract Yes / No 1 pt
  5. The lot was cleared before the site's opening time Yes / No 1 pt
  6. Drive lanes are plowed to their full width, curb to curb Yes / No 1 pt
  7. Parking stalls are plowed to the curb or wheel stops, with no windrow left at the stall heads Yes / No 1 pt
  8. The lot is plowed down to the pavement, with no hard-packed layer left Yes / No 1 pt
  9. Street entrances and exits are cleared to their full width Yes / No 1 pt
  10. The windrow left by the municipal plow across each driveway has been removed Yes / No 1 pt
  11. Accessible parking stalls are cleared to bare pavement Yes / No 1 pt
  12. Access aisles beside accessible stalls are cleared to bare pavement Yes / No 1 pt
  13. Fire lanes are cleared to their full width Yes / No 1 pt
  14. Fire hydrants are cleared for 3 ft (1 m) all around Yes / No 1 pt
  15. Fire department connections on the building are cleared and visible Yes / No 1 pt
  16. The loading dock apron and its approach are cleared Yes / No 1 pt
  17. The approach to the dumpster enclosure is cleared for the hauler Yes / No 1 pt
  18. Drive-thru and pickup lanes are cleared, where present Yes / No 1 pt
  19. Catch basins in the lot are opened so meltwater can drain Yes / No 1 pt
  20. A cleanup pass was made after parked vehicles left, within the time in the contract Yes / No 1 pt
  21. Curbs, islands and light pole bases show no new plow damage Yes / No 1 pt
  22. Plow marker stakes are still standing along curbs and islands Yes / No 1 pt
  23. Parking lot clearing Rating
    • Bare pavement throughout 5 pts
    • Cleared with thin patches remaining 4 pts
    • Hard pack or uncleared areas 2 pts
    • Not serviced 1 pt

2. Walkways 18 items

  1. Sidewalks are cleared to the width stated in the contract Yes / No 1 pt
  2. Sidewalks are cleared to bare pavement, with no packed snow layer Yes / No 1 pt
  3. The public sidewalk along the street frontage was cleared within the time required by local regulation Yes / No 1 pt
  4. Curb ramps are cleared and not blocked by plow windrows Yes / No 1 pt
  5. The path from the accessible stalls to the entrance is cleared and continuous Yes / No 1 pt
  6. A cleared walkway leads from the lot to each public entrance Yes / No 1 pt
  7. Paths from emergency exits are cleared out to the lot or the public way Yes / No 1 pt
  8. Stairs are cleared across the full width of each tread Yes / No 1 pt
  9. Handrails are free of snow and ice Yes / No 1 pt
  10. Pedestrian ramps are cleared to bare pavement Yes / No 1 pt
  11. The path to the transit stop or shelter on the property is cleared Yes / No 1 pt
  12. Staff paths to the dumpster and to outdoor equipment are cleared Yes / No 1 pt
  13. No ice has formed where downspouts discharge across walks Yes / No 1 pt
  14. Walks under canopy and roof edges are free of refrozen drip water Yes / No 1 pt
  15. Icicles and snow overhangs above walkways are removed, or the area below is barricaded Yes / No 1 pt
  16. Snow from the walks was not thrown onto cleared stalls or against doors Yes / No 1 pt
  17. Walks were rechecked during continuing snowfall at the frequency in the contract Yes / No 1 pt
  18. Walkway clearing Rating
    • Bare and safe throughout 5 pts
    • Cleared with thin patches remaining 4 pts
    • Packed snow or ice on walking routes 2 pts
    • Not serviced 1 pt

3. Entrances 17 items

  1. The entrance landing is cleared from wall to wall Yes / No 1 pt
  2. Entrance doors swing freely, with no ridge of snow or ice at the door sweep Yes / No 1 pt
  3. Thresholds and sliding door tracks are free of packed snow Yes / No 1 pt
  4. Each emergency exit door opens fully when pushed from the inside Yes / No 1 pt
  5. Rear service and receiving doors are cleared Yes / No 1 pt
  6. Winter matting is laid inside each public entrance Yes / No 1 pt
  7. Entrance mats are not saturated with meltwater Yes / No 1 pt
  8. A wet-floor sign stands at the entrance while the floor is wet Yes / No 1 pt
  9. The vestibule floor is free of slush Yes / No 1 pt
  10. A shovel is kept at the entrance for touch-ups by site staff Yes / No 1 pt
  11. A container of de-icer with a scoop is kept at the entrance for site staff Yes / No 1 pt
  12. The canopy drip line at the entrance is treated with de-icer Yes / No 1 pt
  13. Snow and ice that could slide from the roof above the entrance have been removed or the area barricaded Yes / No 1 pt
  14. The curb at the drop-off zone is cleared so passengers can step from a vehicle Yes / No 1 pt
  15. The accessible door push-button is cleared and reachable Yes / No 1 pt
  16. The staff entrance was cleared before the first shift arrived Yes / No 1 pt
  17. Entrance conditions Rating
    • Clear, dry and safe 5 pts
    • Clear with some slush or wet areas 3 pts
    • Snow, ice or blocked doors 1 pt

4. De-icing 19 items

  1. De-icing product used on walkways Choice
    • Rock salt
    • Calcium or magnesium chloride
    • Blend or treated salt
    • Sand or grit only
  2. Air temperature at the time of inspection (°F or °C) Number
  3. The product used on walkways is the one specified in the contract Yes / No 1 pt
  4. The label of the product in use shows a working temperature at or below today's air temperature Yes / No 1 pt
  5. De-icer is spread evenly, with no piles or clumps Yes / No 1 pt
  6. Walks have no untreated icy patches Yes / No 1 pt
  7. Drive lanes were treated after plowing Yes / No 1 pt
  8. Shaded areas known to refreeze have been treated Yes / No 1 pt
  9. Stairs and pedestrian ramps are treated Yes / No 1 pt
  10. No crunching layer of excess salt is left on dry pavement Yes / No 1 pt
  11. De-icer has not been thrown into planting beds or onto turf Yes / No 1 pt
  12. Anti-icing brine was applied before the forecast storm where the contract specifies it Yes / No 1 pt
  13. The contractor returned to treat refreeze without being called Yes / No 1 pt
  14. On-site salt bins are filled Yes / No 1 pt
  15. The salt in the bins is dry and free-flowing Yes / No 1 pt
  16. A salt bin stands at each location shown on the site snow plan Yes / No 1 pt
  17. Bulk salt stored on site is covered and sits on a paved pad Yes / No 1 pt
  18. Concrete less than one year old is treated with the product specified for it, not rock salt Yes / No 1 pt
  19. De-icing Rating
    • Full coverage at the right rate 5 pts
    • Coverage with a few misses 4 pts
    • Icy areas left untreated 2 pts
    • No de-icing done 1 pt

5. Snow storage 18 items

  1. A site snow plan showing piling areas, priorities and no-pile zones is on file Yes / No 1 pt
  2. Snow is piled only in the areas designated on the site snow plan Yes / No 1 pt
  3. Number of parking stalls lost to snow piles Number
  4. Snow piles take up no more stalls than the site snow plan allows Yes / No 1 pt
  5. Piles do not block sight lines at driveway exits or lot intersections Yes / No 1 pt
  6. No snow is piled on accessible stalls, access aisles or curb ramps Yes / No 1 pt
  7. No snow is piled against building walls or doors Yes / No 1 pt
  8. Gas meters and utility equipment are not buried by snow Yes / No 1 pt
  9. Piles do not block fire hydrants, fire department connections or fire lanes Yes / No 1 pt
  10. No snow is piled on catch basins Yes / No 1 pt
  11. Meltwater from the piles drains away from walkways and drive lanes Yes / No 1 pt
  12. No snow is piled on planting beds, shrubs or against trees Yes / No 1 pt
  13. Piles do not block the dumpster enclosure, the loading docks or the transformer Yes / No 1 pt
  14. Stop signs and traffic signs remain visible above the piles Yes / No 1 pt
  15. Piles beside pedestrian routes are pushed back so they cannot slump onto the walk Yes / No 1 pt
  16. Hauling or relocation was ordered when piles outgrew the designated areas Yes / No 1 pt
  17. No snow was pushed onto a neighboring property or into the public street Yes / No 1 pt
  18. Snow piling Rating
    • All piles in designated areas 5 pts
    • Minor encroachment on stalls 3 pts
    • Piles blocking access, sight lines or drainage 1 pt

6. Logs 24 items

  1. The contractor submitted a service log for each visit of the last event Yes / No 1 pt
  2. Each service log shows arrival and departure times Yes / No 1 pt
  3. Each service log records the work done (plowing, shoveling, de-icing) by area Yes / No 1 pt
  4. Each service log records the de-icing product and the quantity used Yes / No 1 pt
  5. Service logs are received within the time stated in the contract Yes / No 1 pt
  6. Time-stamped photos accompany the logs where the contract requires them Yes / No 1 pt
  7. Arrival times for the last event met the response time in the contract Yes / No 1 pt
  8. Date of the last snow event serviced Date
  9. Site staff keep their own record of conditions at opening on snow days Yes / No 1 pt
  10. The site's record agrees with the contractor's log for the last event Yes / No 1 pt
  11. Invoices match the visits logged Yes / No 1 pt
  12. Slip-and-fall incidents this season are recorded with the time and the location Yes / No 1 pt
  13. Number of slip-and-fall incidents reported this season Number
  14. Number of callbacks made to the contractor this season Number
  15. The contractor's 24-hour dispatch number is posted for the managers on duty Yes / No 1 pt
  16. The contractor's certificate of insurance on file is current Yes / No 1 pt
  17. A pre-season site walk was done with the contractor Yes / No 1 pt
  18. Existing damage to curbs, pavement and turf edges was photographed at the pre-season walk Yes / No 1 pt
  19. Date of the pre-season site walk Date
  20. Property damage caused by plowing this season was reported in writing Yes / No 1 pt
  21. Name of the snow removal contractor Short text
  22. Name of the site manager Short text
  23. Overall performance of the winter contractor Rating
    • Meets the contract 5 pts
    • Meets the contract with minor misses 4 pts
    • Repeated misses or late service 2 pts
    • Does not meet the contract 1 pt
  24. Corrective actions requested from the contractor Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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