Checklist template

Restroom and customer area cleanliness for convenience stores

A ready-to-use checklist with 118 items in 6 sections, covering Restrooms, Sales floor, Beverage area, Entrance, Trash, Logs. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 118 Items
  • 106 Yes / No checks
  • 6 Scored ratings
  • 136 Points

Use this template How audits work

1. Restrooms 27 items

  1. Toilet bowls are free of stains inside and under the rim Yes / No 1 pt
  2. Toilet seats are free of stains and splashes on both sides Yes / No 1 pt
  3. Urinals are free of stains and scale Yes / No 1 pt
  4. Each urinal has a screen or deodorizer block in place Yes / No 1 pt
  5. Every toilet and urinal flushes correctly Yes / No 1 pt
  6. Restroom floors are dry Yes / No 1 pt
  7. Floor corners and the base of the toilets are free of built-up grime Yes / No 1 pt
  8. Floor drains are clear and give off no odor Yes / No 1 pt
  9. Sinks and faucets are free of soap scum and water spots Yes / No 1 pt
  10. Hot water is available at the restroom sinks Yes / No 1 pt
  11. Soap dispensers are filled and dispensing Yes / No 1 pt
  12. Paper towel dispensers are stocked, or hand dryers are working Yes / No 1 pt
  13. Each stall has toilet paper on the holder Yes / No 1 pt
  14. A spare roll of toilet paper is available in each stall Yes / No 1 pt
  15. Mirrors are free of streaks and splashes Yes / No 1 pt
  16. Walls and stall partitions are free of graffiti Yes / No 1 pt
  17. Stall doors latch from the inside Yes / No 1 pt
  18. The baby changing table surface is wiped, with no residue or litter left on it Yes / No 1 pt
  19. The baby changing table strap is intact Yes / No 1 pt
  20. Restroom waste bins are less than three-quarters full Yes / No 1 pt
  21. A covered disposal bin is provided in each women's and all-gender stall Yes / No 1 pt
  22. The restroom has no unpleasant odor on entry Yes / No 1 pt
  23. The exhaust fan is running Yes / No 1 pt
  24. Every restroom light is working Yes / No 1 pt
  25. Restroom door handles and push plates are free of grime and sticky residue Yes / No 1 pt
  26. No cleaning supplies or mop buckets are stored in the customer restroom Yes / No 1 pt
  27. Overall condition of the restrooms Rating
    • Spotless and fully stocked 5 pts
    • Clean with minor misses 4 pts
    • Needs attention 2 pts
    • Unacceptable 1 pt

2. Sales floor 19 items

  1. Sales floor tiles are free of sticky spots and spills Yes / No 1 pt
  2. Floor edges along the gondola bases are free of dust and debris Yes / No 1 pt
  3. Floors under the gondola end caps are free of trash Yes / No 1 pt
  4. No black scuff marks or old wax buildup are visible in the main aisles Yes / No 1 pt
  5. Gondola shelves are dusted, including the bottom shelf Yes / No 1 pt
  6. The checkout counter is free of spills and sticky residue Yes / No 1 pt
  7. The card payment terminal keypad is free of grime between the keys Yes / No 1 pt
  8. The lottery ticket display case glass is free of fingerprints Yes / No 1 pt
  9. Cold vault door glass is clean inside and out Yes / No 1 pt
  10. Cold vault door handles are free of sticky residue Yes / No 1 pt
  11. Cold vault door gaskets are free of mold Yes / No 1 pt
  12. Open-air cooler shelves are free of spilled product Yes / No 1 pt
  13. The ice cream freezer lid is free of frost buildup and fingerprints Yes / No 1 pt
  14. Ceiling tiles above the sales floor are free of stains Yes / No 1 pt
  15. Air vents and return grilles are free of dust Yes / No 1 pt
  16. Light fixtures over the sales floor are free of dead insects Yes / No 1 pt
  17. The ATM screen is free of fingerprints and smears Yes / No 1 pt
  18. A wet floor sign is placed at any spill or freshly mopped area Yes / No 1 pt
  19. Cleanliness of the sales floor Rating
    • Clean throughout 5 pts
    • Minor misses 3 pts
    • Dirty 1 pt

3. Beverage area 20 items

  1. The fountain drip tray is free of standing liquid and syrup residue Yes / No 1 pt
  2. Fountain nozzles are free of syrup buildup and mold Yes / No 1 pt
  3. The ice chute on the fountain is clean Yes / No 1 pt
  4. The beverage counter is wiped dry, with no sticky rings from cups Yes / No 1 pt
  5. The coffee counter is free of spilled grounds, sugar and creamer Yes / No 1 pt
  6. The outside of coffee brewers, urns and airpots is free of drips Yes / No 1 pt
  7. Creamer dispensers are clean around the spouts Yes / No 1 pt
  8. Condiment bins for sugar, sweetener and stir sticks are free of spills Yes / No 1 pt
  9. Cup dispensers are free of dust and splashes Yes / No 1 pt
  10. Lid holders and straw dispensers are free of dust and sticky residue Yes / No 1 pt
  11. Frozen beverage machine nozzles and drip trays are free of dried product Yes / No 1 pt
  12. The cappuccino or hot chocolate machine nozzles are free of powder buildup Yes / No 1 pt
  13. The floor in front of the beverage counter is dry Yes / No 1 pt
  14. The floor mat in front of the beverage counter, where one is used, is free of sticky residue Yes / No 1 pt
  15. The trash opening in the beverage counter is wiped clean Yes / No 1 pt
  16. Cabinet doors under the beverage counter are closed Yes / No 1 pt
  17. The microwave in the customer area is clean inside, including the ceiling of the cavity Yes / No 1 pt
  18. Roller grill sneeze guards are free of grease and fingerprints Yes / No 1 pt
  19. Condiment pumps at the hot food station are free of dried sauce Yes / No 1 pt
  20. Cleanliness of the beverage area Rating
    • Clean and dry 5 pts
    • Some spills or residue 3 pts
    • Sticky or dirty 1 pt

4. Entrance 17 items

  1. Entrance door glass is free of handprints inside and out Yes / No 1 pt
  2. Entrance door handles and push bars are free of grime Yes / No 1 pt
  3. Door frames and thresholds are free of built-up dirt Yes / No 1 pt
  4. Entrance mats are free of built-up dirt Yes / No 1 pt
  5. Entrance mats lie flat, with no curled edges Yes / No 1 pt
  6. The sidewalk in front of the store is free of litter and cigarette butts Yes / No 1 pt
  7. The sidewalk is free of gum and drink stains Yes / No 1 pt
  8. The cigarette urn or ash receptacle at the entrance is emptied Yes / No 1 pt
  9. Front windows are free of streaks and dirt film, inside and out Yes / No 1 pt
  10. Window sills inside the store are free of dust and dead insects Yes / No 1 pt
  11. Outdated or torn signs have been removed from the door and windows Yes / No 1 pt
  12. No tape residue from old signs is left on the door glass Yes / No 1 pt
  13. Exterior merchandisers (ice, propane, firewood) are clean on the outside Yes / No 1 pt
  14. The area around the ice merchandiser is free of puddles Yes / No 1 pt
  15. Cobwebs are removed from the door frame, soffit and exterior light fixtures Yes / No 1 pt
  16. Fuel island surfaces closest to the entrance are free of litter Yes / No 1 pt
  17. First impression at the entrance Rating
    • Inviting 5 pts
    • Acceptable 3 pts
    • Poor 1 pt

5. Trash 17 items

  1. Sales floor trash cans are less than three-quarters full Yes / No 1 pt
  2. Each trash can has a liner Yes / No 1 pt
  3. The outside and lid of each trash can are wiped clean Yes / No 1 pt
  4. Trash cans at the fuel islands are less than three-quarters full Yes / No 1 pt
  5. Fuel island trash can lids are in place Yes / No 1 pt
  6. The ground around the fuel island trash cans is free of litter Yes / No 1 pt
  7. Recycling bins are provided where required by local regulation or company policy Yes / No 1 pt
  8. Recycling bins are free of trash contamination Yes / No 1 pt
  9. Full trash bags are taken straight to the dumpster, not left at the back door Yes / No 1 pt
  10. The dumpster lids are closed Yes / No 1 pt
  11. The ground inside the dumpster enclosure is free of loose trash Yes / No 1 pt
  12. The dumpster enclosure gate is closed Yes / No 1 pt
  13. No trash bags are stacked beside the dumpster Yes / No 1 pt
  14. Cardboard is flattened before it goes into the recycling container Yes / No 1 pt
  15. Trash cans are washed out on the schedule set by company policy Yes / No 1 pt
  16. Trash cans found overflowing during the visit Number
  17. Trash handling inside and outside the store Rating
    • Cans emptied and dumpster area clean 5 pts
    • Some cans full or litter near the dumpster 3 pts
    • Overflowing cans or trash on the ground 1 pt

6. Logs 18 items

  1. A restroom cleaning log is posted in or near each restroom Yes / No 1 pt
  2. The restroom log shows a check at the frequency set by company policy for each of the last 3 days Yes / No 1 pt
  3. Each restroom log entry carries the time and the employee's initials Yes / No 1 pt
  4. The last restroom check was made within the interval set by company policy Yes / No 1 pt
  5. The daily cleaning checklist for the sales floor is completed for each shift of the last 3 days Yes / No 1 pt
  6. The weekly deep-cleaning schedule (vents, baseboards, cooler gaskets, under equipment) is signed off for last week Yes / No 1 pt
  7. The manager initialed the cleaning logs for the last 7 days Yes / No 1 pt
  8. Cleaning tasks are assigned by name on the shift task list Yes / No 1 pt
  9. Cleaning supplies for restrooms (bowl cleaner, glass cleaner, disinfectant) are in stock in the storage area Yes / No 1 pt
  10. Mop heads used for restrooms are color-coded or kept apart from those used on the sales floor Yes / No 1 pt
  11. Mop heads are replaced or laundered on the schedule set by company policy Yes / No 1 pt
  12. Customer complaints about cleanliness in the last 30 days were recorded with the action taken Yes / No 1 pt
  13. Date of the last floor strip and wax or machine scrub Date
  14. Minutes since the last restroom check recorded on the log Number
  15. Customer complaints about cleanliness in the last 30 days Number
  16. Name of the manager on duty Short text
  17. Reliability of the cleaning logs compared with what was seen Rating
    • Logs match the conditions seen 5 pts
    • Logs complete but conditions do not match 3 pts
    • Logs missing or incomplete 1 pt
  18. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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