Checklist template

Small item and collectible theft prevention for hobby and toy stores

A ready-to-use checklist with 107 items in 6 sections, covering Locked cases, Counter stock, Tagging, Trade-in verification, Camera coverage, Audits. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 107 Items
  • 89 Yes / No checks
  • 6 Scored ratings
  • 119 Points

Use this template How audits work

1. Locked cases 17 items

  1. The company list of items that must be kept in a locked case is available at the store Yes / No 1 pt
  2. Every item on that list found on the floor was inside a locked case (trading card singles, graded cards, sealed booster boxes, premium die-cast) Yes / No 1 pt
  3. All showcase doors were locked when tested during the visit Yes / No 1 pt
  4. Showcase keys are carried by the employees on duty who are authorized, not left in a drawer or in the lock Yes / No 1 pt
  5. Showcase keys issued to the store Number
  6. Every showcase key was accounted for at the time of the visit Yes / No 1 pt
  7. One item at a time is shown to a customer from a showcase Yes / No 1 pt
  8. The employee stays with the customer until the item is returned to the case or paid for Yes / No 1 pt
  9. Items taken from a showcase for purchase are walked to the register by the employee Yes / No 1 pt
  10. Showcase locks are rekeyed or replaced when a keyholder leaves or a key is lost Yes / No 1 pt
  11. Binders of trading card singles are kept behind the counter and handed over one at a time Yes / No 1 pt
  12. Binder pages are checked for empty slots when a binder is returned Yes / No 1 pt
  13. Showcase glass and sliding tracks are undamaged, with no gap wide enough for a hand Yes / No 1 pt
  14. Showcases stand within sight of the cash wrap or a staffed counter Yes / No 1 pt
  15. The contents of showcases holding the highest-value items are moved to a safe or locked room at closing where company policy requires it Yes / No 1 pt
  16. Empty spaces in a showcase are explained by a sale or a hold recorded today Yes / No 1 pt
  17. Showcase security Rating
    • Locked, keys controlled, one item shown at a time 5 pts
    • Locked but key or showing practice is loose 3 pts
    • Cases unlocked or keys unattended 1 pt

2. Counter stock 16 items

  1. Booster packs, blister packs and loose collectible packs are kept behind the counter or in a dispenser the cashier controls Yes / No 1 pt
  2. Open booster display boxes on the counter are within arm's reach of the cashier and out of reach of the customer side Yes / No 1 pt
  3. The number of packs in each open booster box is counted at opening Yes / No 1 pt
  4. The number of packs in each open booster box is counted again at closing Yes / No 1 pt
  5. Pack counts are compared with the day's sales of that item Yes / No 1 pt
  6. Loose packs show no sign of having been opened and resealed (crimps intact, no glue or heat marks) Yes / No 1 pt
  7. Blind bags and blind boxes on the counter have unbroken seals Yes / No 1 pt
  8. Small precision tools, airbrush parts and hobby knife blades are on the list of counter-held items and kept there Yes / No 1 pt
  9. Counter displays of dice, miniatures and paint pots are placed where the cashier can see the customer's hands Yes / No 1 pt
  10. The counter is not left unattended while product sits on it Yes / No 1 pt
  11. Product handed back by a customer who decides not to buy is returned to its place at once Yes / No 1 pt
  12. Packs are sold from one open box of each product at a time, finished before the next is opened Yes / No 1 pt
  13. The space under the counter holds no unrecorded stock set aside for employees Yes / No 1 pt
  14. The opening of each sealed case of booster boxes is recorded with the date and the employee Yes / No 1 pt
  15. Open booster display boxes on or behind the counter at the time of the visit Number
  16. Control of stock held at the counter Rating
    • Counted daily and out of customer reach 5 pts
    • Out of reach but not counted 3 pts
    • Within customer reach and not counted 1 pt

3. Tagging 19 items

  1. The company list of items to be tagged is available at the store Yes / No 1 pt
  2. 10 items sampled from the tagging list each carried a security tag, wrap or keeper Yes / No 1 pt
  3. Items found untagged among the 10 sampled Number
  4. Boxed building sets above the value set by company policy have security tape or a seal across each opening flap Yes / No 1 pt
  5. Video games and high-value card products on open shelves are in locking keepers Yes / No 1 pt
  6. Spider wraps on large boxed sets are tight enough that the box cannot be slid out Yes / No 1 pt
  7. Tags are placed where they cannot be peeled off without marking the packaging Yes / No 1 pt
  8. Hard tags are placed in the same position on each item of a kind Yes / No 1 pt
  9. The detection pedestals at the exit sounded when tested with a live tag Yes / No 1 pt
  10. Date of the last recorded test of the exit detection system Date
  11. Employees respond to an exit alarm by approaching the customer and checking the receipt Yes / No 1 pt
  12. Tag detachers and deactivators are fixed to the cash wrap or locked away, out of customer reach Yes / No 1 pt
  13. Spare tags, wraps and keepers are stored in the stockroom, not on the sales floor Yes / No 1 pt
  14. New deliveries of listed items are tagged before they go to the floor Yes / No 1 pt
  15. Peg hooks for small high-theft items are locking hooks or anti-sweep hooks Yes / No 1 pt
  16. No more than the quantity set by company policy hangs on each hook of a high-theft item Yes / No 1 pt
  17. Empty packaging found on the floor is recorded with the item, the place and the date Yes / No 1 pt
  18. Empty packages found in the store in the last 30 days Number
  19. Tagging of theft-prone items Rating
    • Complete and correctly placed 5 pts
    • Gaps on some items 3 pts
    • Mostly untagged 1 pt

4. Trade-in verification 19 items

  1. Only employees trained and authorized by the manager buy or trade in cards, games and collectibles Yes / No 1 pt
  2. The photo on the seller's government-issued identification was compared with the seller at the counter Yes / No 1 pt
  3. The seller's details and the items bought are recorded for each buy or trade-in, as local regulation or company policy requires Yes / No 1 pt
  4. Items offered for trade are checked for this store's price stickers, security tags or inventory labels before an offer is made Yes / No 1 pt
  5. Items carrying another retailer's price sticker or security tag are refused or referred to the manager Yes / No 1 pt
  6. The list of recently stolen items (the store's own losses, alerts from nearby stores or local police) is checked before a high-value buy Yes / No 1 pt
  7. Buy records are reported to local police or entered in the police database where local regulation requires it Yes / No 1 pt
  8. Sealed product offered for trade is examined for resealing (wrap seams, logo pattern on the wrap, box weight) Yes / No 1 pt
  9. Traded video games and consoles are tested before payment Yes / No 1 pt
  10. Serial numbers of consoles and electronics bought are recorded Yes / No 1 pt
  11. Buys above the cash limit set by company policy are paid by store credit or check, not from the till Yes / No 1 pt
  12. Bought items stay in a marked hold area, apart from sale stock, until the holding period ends Yes / No 1 pt
  13. Items that police ask the store to hold are kept with their buy record until released Yes / No 1 pt
  14. Bought items are entered in inventory the same day Yes / No 1 pt
  15. An employee does not process a buy from a relative or friend Yes / No 1 pt
  16. A seller offering many copies of a newly released or sealed item is referred to the manager Yes / No 1 pt
  17. The buy history of a repeat seller is reviewed before a new buy is made Yes / No 1 pt
  18. 5 recent buy records sampled were complete (identification, items, amount, employee) Yes / No 1 pt
  19. Verification of buys and trade-ins Rating
    • Identity matched, items checked for store marks and stolen alerts, records complete 5 pts
    • Records kept but checks uneven 3 pts
    • Buys made without checks 1 pt

5. Camera coverage 17 items

  1. A camera covers each showcase holding items from the locked-case list Yes / No 1 pt
  2. A camera covers the cash wrap, with the counter surface in view Yes / No 1 pt
  3. A camera covers the buy and trade-in counter Yes / No 1 pt
  4. The play space or gaming tables are covered by a camera Yes / No 1 pt
  5. The aisles of small high-theft items (card accessories, miniatures, paints, die-cast) are in camera view Yes / No 1 pt
  6. The entrance camera captures faces at head height Yes / No 1 pt
  7. All cameras showed a live picture when checked on the monitor Yes / No 1 pt
  8. Cameras not working at the time of the visit Number
  9. The recorder shows the correct date and time Yes / No 1 pt
  10. Recordings are kept for the number of days set by company policy Yes / No 1 pt
  11. A recording of a showcase from 7 days ago could be played back Yes / No 1 pt
  12. No display, standee or sign blocks the view of a camera Yes / No 1 pt
  13. A public-view monitor at the entrance is switched on where the store has one Yes / No 1 pt
  14. Signs telling customers of video recording are posted where local regulation requires them Yes / No 1 pt
  15. Access to the recorder is limited to the manager and named keyholders Yes / No 1 pt
  16. Blind spots on the sales floor are known to the manager and hold no item from the locked-case list Yes / No 1 pt
  17. Camera coverage of theft-prone areas Rating
    • Full coverage, all cameras recording 5 pts
    • Coverage gaps or one camera down 3 pts
    • Key areas uncovered or recorder not working 1 pt

6. Audits 19 items

  1. Showcase contents are counted against the system on the schedule set by company policy Yes / No 1 pt
  2. Date of the last showcase count Date
  3. A count of 10 high-theft items during the visit matched the on-hand quantities in the system Yes / No 1 pt
  4. Items with a variance among the 10 counted Number
  5. Variances found in cycle counts are investigated before the on-hand quantity is adjusted Yes / No 1 pt
  6. Inventory adjustments are approved by the manager Yes / No 1 pt
  7. The store's list of top shrink items is posted in the office and known to employees Yes / No 1 pt
  8. Known thefts are recorded in the incident log with the item, the value and the time Yes / No 1 pt
  9. Theft incidents recorded in the last 30 days Number
  10. Refunds without a receipt on collectibles and sealed card product are reviewed by the manager Yes / No 1 pt
  11. Price overrides and manual discounts on collectibles are reviewed weekly by the manager Yes / No 1 pt
  12. Returned boxed sets are opened and checked for missing minifigures or swapped contents before going back on the shelf Yes / No 1 pt
  13. Employee bags and purchases are checked as company policy directs Yes / No 1 pt
  14. Event prize support and promo product used are reconciled with the event attendance Yes / No 1 pt
  15. Corrective actions from the previous loss prevention review have been completed Yes / No 1 pt
  16. Shrink result of the last inventory (% of sales) Number
  17. Name of the manager on duty Short text
  18. Overall protection of small items and collectibles Rating
    • Controls in place in every section, variances explained 5 pts
    • Some controls missing or variances unexplained 3 pts
    • Several key controls missing 1 pt
  19. Corrective actions and comments Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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