Checklist template

Craft and hobby store operations

A ready-to-use checklist with 119 items in 6 sections, covering Sales floor, Cutting counter, Custom framing, Classes, Stockroom, Checkout. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 119 Items
  • 101 Yes / No checks
  • 6 Scored ratings
  • 131 Points

Use this template How audits work

1. Sales floor 21 items

  1. Yarn is sorted in its bins by brand, weight and color Yes / No 1 pt
  2. Skeins of the same dye lot are kept together in each yarn bin Yes / No 1 pt
  3. Paint tubes and bottles sit in the slot that matches their color label Yes / No 1 pt
  4. Open-stock brushes are stored bristle-up with their protective sleeves on Yes / No 1 pt
  5. Tester pads at the marker and pen displays have clean sheets Yes / No 1 pt
  6. Bead strands hang on the peg that matches their label Yes / No 1 pt
  7. Scrapbook paper lies flat in its slots with no bent corners Yes / No 1 pt
  8. Artificial floral stems are in their buckets by type and color Yes / No 1 pt
  9. Fabric bolts on the floor stand upright and are grouped by fabric type Yes / No 1 pt
  10. The seasonal aisles are set to the season shown in the company's seasonal calendar Yes / No 1 pt
  11. Clearance from the previous season is gathered on marked clearance end caps Yes / No 1 pt
  12. Every clearance item carries a clearance price sticker Yes / No 1 pt
  13. Signs for this week's ad items show the dates of the current ad Yes / No 1 pt
  14. Sale signs from last week's ad have been taken down Yes / No 1 pt
  15. Spray paint is displayed in a locked case where local regulation or company policy requires it Yes / No 1 pt
  16. Craft knives and rotary blade refills are on locking pegs or behind the counter per company policy Yes / No 1 pt
  17. No spilled glitter, beads or paint is on the floor in the aisles walked Yes / No 1 pt
  18. Employees asked could give the aisle number of 3 products named by the inspector Yes / No 1 pt
  19. An employee in the art department could recommend a paint for a named surface (canvas, wood or fabric) Yes / No 1 pt
  20. Empty pegs or bins counted in a sample of 3 aisles Number
  21. Condition of the sales floor Rating
    • Full, sorted and clean 5 pts
    • Some departments out of order 3 pts
    • Disorder in most departments 1 pt

2. Cutting counter 21 items

  1. The cutting counter is staffed during the hours shown on the schedule Yes / No 1 pt
  2. The ticket dispenser at the cutting counter has tickets Yes / No 1 pt
  3. Customers waiting at the cutting counter at the time of the visit Number
  4. The rule set into the counter is legible along its full length Yes / No 1 pt
  5. The measuring device at the counter is of a type accepted for trade, as required by local regulation Yes / No 1 pt
  6. Fabric is laid flat on the counter and measured without stretching Yes / No 1 pt
  7. The employee straightens an uneven end before measuring the cut Yes / No 1 pt
  8. The employee unrolls the length to be cut and checks it for flaws before cutting Yes / No 1 pt
  9. The customer is told that cut fabric cannot be returned before the cut is made Yes / No 1 pt
  10. Scissors at the counter cut a test strip cleanly without snagging Yes / No 1 pt
  11. Rotary cutter blades are closed or guarded when the cutter is on the counter Yes / No 1 pt
  12. Each cut gets a ticket showing the item number, the length cut and the price per yard or meter Yes / No 1 pt
  13. A cut measured by the inspector matched the length on its ticket Yes / No 1 pt
  14. Trim, ribbon and elastic sold by length are measured on the counter rule, not by arm's length Yes / No 1 pt
  15. Foam is cut with the foam cutter by an employee trained to use it Yes / No 1 pt
  16. The minimum cut length is posted at the counter Yes / No 1 pt
  17. Ends of bolts shorter than the length set by company policy are rolled as remnants Yes / No 1 pt
  18. Each remnant is labeled with its length and price Yes / No 1 pt
  19. The label on the end of each bolt sampled shows fiber content, width and care instructions Yes / No 1 pt
  20. Fewer than 10 bolts are waiting at the counter to be returned to the floor Yes / No 1 pt
  21. Accuracy and service at the cutting counter Rating
    • Accurate cuts and short wait 5 pts
    • Accurate cuts but long wait 3 pts
    • Measuring errors seen 1 pt

3. Custom framing 24 items

  1. The framing hours are posted at the framing counter Yes / No 1 pt
  2. An employee trained in framing design is scheduled for all posted framing hours Yes / No 1 pt
  3. Every corner sample on the wall carries its item number and price code Yes / No 1 pt
  4. The design table is clear and covered with a clean soft surface Yes / No 1 pt
  5. Photographs and works on paper are handled with clean gloves Yes / No 1 pt
  6. Each order has a work order with the customer's name and phone number Yes / No 1 pt
  7. The work order describes the artwork and notes any existing damage Yes / No 1 pt
  8. The customer signed the work order Yes / No 1 pt
  9. The price on the work order was printed from the framing system, not written by hand Yes / No 1 pt
  10. Customer artwork is stored in labeled sleeves in a rack off the floor Yes / No 1 pt
  11. No customer artwork was left on the work table overnight Yes / No 1 pt
  12. Open framing orders at the time of the visit Number
  13. Framing orders past their promised date Number
  14. Customers are called on the day their order is ready Yes / No 1 pt
  15. Orders not picked up after 30 days have a recorded follow-up call Yes / No 1 pt
  16. A finished piece inspected under light showed no dust or fibers under the glass Yes / No 1 pt
  17. Finished pieces have a dust cover on the back Yes / No 1 pt
  18. Finished pieces have hanging hardware fitted Yes / No 1 pt
  19. Finished pieces are wrapped with corner protectors Yes / No 1 pt
  20. Glass offcuts go into a rigid container marked for glass Yes / No 1 pt
  21. Cut-resistant gloves are worn when glass is handled Yes / No 1 pt
  22. Orders that had to be remade are logged with the reason Yes / No 1 pt
  23. Remakes logged in the last 30 days Number
  24. Workmanship of a finished framing order inspected Rating
    • Clean miters, straight mat, no dust 5 pts
    • Minor flaw a customer might accept 3 pts
    • Flaw requiring a remake 1 pt

4. Classes 20 items

  1. The class calendar for the current month is posted at the store entrance Yes / No 1 pt
  2. Each class on the calendar has a roster of paid registrations Yes / No 1 pt
  3. The supply list for each class is available at the service desk Yes / No 1 pt
  4. The supplies on the list for the next class are in stock on the sales floor Yes / No 1 pt
  5. A finished sample of the next class project is displayed in the store Yes / No 1 pt
  6. Attendance was marked on the roster of the last class held Yes / No 1 pt
  7. Date of the last class held Date
  8. Classes held in the last 30 days Number
  9. Classes cancelled in the last 30 days Number
  10. Customers of a cancelled class were told at least 24 hours ahead Yes / No 1 pt
  11. Fees for cancelled classes were refunded or credited, per the class log Yes / No 1 pt
  12. Each outside instructor has a signed agreement on file at the store Yes / No 1 pt
  13. Classroom tables are wiped and set before the class starts Yes / No 1 pt
  14. The classroom sink has running water, soap and paper towels Yes / No 1 pt
  15. Glue guns, heat tools and irons are unplugged after each class Yes / No 1 pt
  16. Paint and glue used in children's classes are labeled non-toxic Yes / No 1 pt
  17. For children's classes and birthday parties, the number of adults per child follows company policy Yes / No 1 pt
  18. A parent's phone number is recorded for every child left at a class Yes / No 1 pt
  19. The classroom is not used to store overflow stock Yes / No 1 pt
  20. Readiness of the classroom Rating
    • Clean, set and supplied 5 pts
    • Usable but not set up 3 pts
    • Not usable for a class today 1 pt

5. Stockroom 17 items

  1. Date of the last truck delivery Date
  2. Unworked cartons in the stockroom at the time of the visit Number
  3. The last delivery was worked to the floor within the time set by company policy Yes / No 1 pt
  4. Cartons were checked against the delivery manifest Yes / No 1 pt
  5. Shortages on the last delivery were reported to the distribution center Yes / No 1 pt
  6. Overstock cartons are labeled with the item number and the date Yes / No 1 pt
  7. Aerosols, solvents and spray adhesives are stored in the designated flammables area, as required by local regulation Yes / No 1 pt
  8. Fabric bolts in the stockroom are stored off the floor Yes / No 1 pt
  9. Yarn and fabric overstock is kept in closed cartons Yes / No 1 pt
  10. Framed art, mirrors and glass are stored upright on edge with padding between pieces Yes / No 1 pt
  11. Stretched canvases are stored upright, not flat under other stock Yes / No 1 pt
  12. Stock for the next season is staged and labeled with its set date Yes / No 1 pt
  13. Packed-away stock from the last season is labeled with its contents and count Yes / No 1 pt
  14. Damaged goods are held in a marked area Yes / No 1 pt
  15. The daily replenishment pick list was completed today Yes / No 1 pt
  16. The aisles of the stockroom are clear to the exit door Yes / No 1 pt
  17. Organization of the stockroom Rating
    • Labeled and clear 5 pts
    • Partly organized 3 pts
    • Cluttered or unlabeled 1 pt

6. Checkout 16 items

  1. Coupon exclusions are posted or printed on the coupon Yes / No 1 pt
  2. The cashier scanned the coupon rather than keying a manual discount Yes / No 1 pt
  3. The cashier scanned one cut ticket for each piece of cut fabric Yes / No 1 pt
  4. Items sold by the piece (open-stock paper, beads, charms) were counted before the quantity was keyed Yes / No 1 pt
  5. The cashier opened storage boxes, totes and baskets to check they were empty Yes / No 1 pt
  6. Tax-exempt sales to schools or non-profits are recorded with the customer's exemption number, as required by local regulation Yes / No 1 pt
  7. Identification was checked before a teacher, military or senior discount was applied, per company policy Yes / No 1 pt
  8. Class registrations are rung under the class code, not as merchandise Yes / No 1 pt
  9. Framing deposits are rung with the work order number Yes / No 1 pt
  10. A sign at the registers states that cut fabric and custom frames cannot be returned Yes / No 1 pt
  11. Glass and ceramic items are wrapped in paper before bagging Yes / No 1 pt
  12. Long items (dowels, paper rolls, floral stems) are bagged or tied so they can be carried Yes / No 1 pt
  13. Another cashier was called when more than 3 customers were waiting Yes / No 1 pt
  14. Name of the manager on duty Short text
  15. Overall operation of the store Rating
    • Excellent 5 pts
    • Good 4 pts
    • Uneven 3 pts
    • Poor 1 pt
  16. Comments and corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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