Checklist template

Truck stop and commercial fuelling lane operations

A ready-to-use checklist with 119 items in 6 sections, covering Diesel lanes, Diesel exhaust fluid, Scales and services, Driver amenities, Parking, Cleanliness. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 119 Items
  • 98 Yes / No checks
  • 6 Scored ratings
  • 128 Points

Use this template How audits work

1. Diesel lanes 23 items

  1. Diesel lanes out of service at the time of the visit Number
  2. Every diesel lane is open, or coned off with an out-of-service notice Yes / No 1 pt
  3. The master and satellite dispensers both delivered fuel in each lane tested Yes / No 1 pt
  4. High-flow nozzles shut off automatically when the tank was full, on the lanes observed Yes / No 1 pt
  5. Hoses reach the tanks on both sides of a tractor without being stretched Yes / No 1 pt
  6. Overhead hose retractors lift the hoses clear of the ground Yes / No 1 pt
  7. Flow rate measured on one high-flow diesel hose (gal/min or L/min) Number
  8. The lane card readers accepted a fleet card Yes / No 1 pt
  9. The fleet card prompts (unit number, odometer, driver ID) appeared and accepted entries Yes / No 1 pt
  10. Lane receipts show the volume, the price and the truck data entered at the prompts Yes / No 1 pt
  11. Lane numbers can be read from the lot entrance Yes / No 1 pt
  12. The canopy clearance height is posted over the diesel lanes Yes / No 1 pt
  13. Entry and exit arrows are painted on the lanes Yes / No 1 pt
  14. The lane concrete is free of potholes and broken slabs Yes / No 1 pt
  15. An absorbent station is stocked at each diesel island Yes / No 1 pt
  16. Each diesel island has a long-handled windshield squeegee Yes / No 1 pt
  17. Disposable gloves are stocked at each diesel island Yes / No 1 pt
  18. The nozzle for dyed or reefer fuel is labeled, where that product is sold Yes / No 1 pt
  19. A sign and a painted line tell drivers to pull forward after fueling Yes / No 1 pt
  20. No unattended truck was parked on a fuel island during the visit Yes / No 1 pt
  21. The lane intercom reached the fuel desk when tested Yes / No 1 pt
  22. The truck tire air hose at the lanes delivered air when tested Yes / No 1 pt
  23. Readiness of the diesel lanes Rating
    • All lanes open and fully working 5 pts
    • One lane down or minor faults 3 pts
    • Several lanes down or drivers waiting on faults 1 pt

2. Diesel exhaust fluid 22 items

  1. The bulk diesel exhaust fluid (DEF) dispenser delivered fluid in each lane tested Yes / No 1 pt
  2. DEF nozzles are free of white crystal build-up Yes / No 1 pt
  3. DEF nozzle holsters are clean Yes / No 1 pt
  4. The DEF dispenser cabinet heaters are working when the outdoor temperature nears the DEF freezing point of about 12°F (-11°C) Yes / No 1 pt
  5. The DEF price is shown on the dispenser Yes / No 1 pt
  6. A current weights and measures sticker is on each DEF dispenser, where local regulation requires one Yes / No 1 pt
  7. Level of the bulk DEF tank (%) Number
  8. The bulk DEF tank level is above the reorder point Yes / No 1 pt
  9. The bulk DEF tank enclosure is locked Yes / No 1 pt
  10. The bulk DEF tank is heated or insulated against freezing Yes / No 1 pt
  11. The DEF fill connection is capped Yes / No 1 pt
  12. The DEF fill connection is labeled and cannot be mistaken for a fuel fill Yes / No 1 pt
  13. The last bulk DEF delivery came with a certificate of quality Yes / No 1 pt
  14. DEF concentration read with a refractometer (% urea) Number
  15. Packaged DEF jugs are stocked at the fuel desk or on the islands Yes / No 1 pt
  16. Date codes on the packaged DEF sampled are within the shelf life stated by the supplier Yes / No 1 pt
  17. Packaged DEF is stored out of direct sunlight Yes / No 1 pt
  18. DEF spills on the island are rinsed away with water Yes / No 1 pt
  19. A "DEF only, do not put in the fuel tank" label is on each DEF nozzle or dispenser Yes / No 1 pt
  20. Employees asked know to tell a driver not to start the engine after putting DEF in the diesel tank Yes / No 1 pt
  21. Date of the last DEF dispenser filter change Date
  22. Diesel exhaust fluid supply Rating
    • Available at every lane, clean equipment 5 pts
    • Available with build-up or one dispenser down 3 pts
    • Run-out or contaminated 1 pt

3. Scales and services 18 items

  1. The truck scale is in service Yes / No 1 pt
  2. The scale deck is clear of debris, snow and ice Yes / No 1 pt
  3. The scale approaches are level, with no pothole at the deck edge Yes / No 1 pt
  4. The scale intercom reached the fuel desk when tested Yes / No 1 pt
  5. The scale indicator showed zero with the deck empty Yes / No 1 pt
  6. A weigh ticket printed at the fuel desk shows the axle weights, the gross weight, the date and a ticket number Yes / No 1 pt
  7. The current scale certification is posted Yes / No 1 pt
  8. Date of the last scale certification Date
  9. The price of a weigh and of a reweigh is posted Yes / No 1 pt
  10. The scale's signal lights or driver display are working Yes / No 1 pt
  11. Weighs recorded in the last 7 days Number
  12. Service bay or tire shop hours are posted, where those services are offered Yes / No 1 pt
  13. Fleet checks and money codes are processed with the authorization step set by company policy Yes / No 1 pt
  14. The fuel desk is staffed separately from the store registers during the hours set by company policy Yes / No 1 pt
  15. Loyalty points or shower credits were added for a fuel purchase checked on a receipt Yes / No 1 pt
  16. The truck supplies wall (motor oil, coolant, fuses, load straps) has no empty peg or shelf Yes / No 1 pt
  17. The RV dump station is clean, with its rinse hose attached, where offered Yes / No 1 pt
  18. Scale and driver services Rating
    • All available and working 5 pts
    • One service unavailable 3 pts
    • Scale down or several services unavailable 1 pt

4. Driver amenities 18 items

  1. Showers out of service Number
  2. Shower wait time at the time of the visit (minutes) Number
  3. A shower room released as ready had a dry floor Yes / No 1 pt
  4. The drain of the shower room inspected was clear of hair Yes / No 1 pt
  5. The shower room inspected had fresh towels, a bath mat and soap Yes / No 1 pt
  6. Hot water reached the shower head within one minute Yes / No 1 pt
  7. Shower room door locks work from the inside Yes / No 1 pt
  8. Shower room exhaust fans are running Yes / No 1 pt
  9. The shower room inspected had no mold on the grout or ceiling Yes / No 1 pt
  10. The shower queue display or paging system announces shower numbers in the lounge Yes / No 1 pt
  11. Driver lounge seating is intact, with no torn upholstery Yes / No 1 pt
  12. Every washer and dryer in the driver laundry is working Yes / No 1 pt
  13. Laundry prices are posted Yes / No 1 pt
  14. Wi-Fi connected and loaded a page in the driver lounge Yes / No 1 pt
  15. Hot food is available at all hours, or its hours are posted at the fuel desk Yes / No 1 pt
  16. The cash machine is in service Yes / No 1 pt
  17. The pet relief area has waste bags and a trash container, where provided Yes / No 1 pt
  18. Driver amenities Rating
    • Clean, working and ready 5 pts
    • Usable with defects 3 pts
    • Dirty or out of service 1 pt

5. Parking 19 items

  1. Truck parking spaces on the lot Number
  2. Truck parking spaces occupied at the time of the visit Number
  3. Truck parking space lines are visible Yes / No 1 pt
  4. Reserved paid spaces are signed and numbered, where offered Yes / No 1 pt
  5. No truck is parked in a fire lane Yes / No 1 pt
  6. No truck is parked on an entrance or exit ramp Yes / No 1 pt
  7. No dropped trailer is on the lot without authorization from the manager Yes / No 1 pt
  8. Vehicles that appear abandoned have been tagged and reported Yes / No 1 pt
  9. The parking time limit is posted at the lot entrance Yes / No 1 pt
  10. Lot lights not working Number
  11. The lot surface is free of potholes deep enough to hold water across a parking space Yes / No 1 pt
  12. Car and RV parking is separated from truck parking Yes / No 1 pt
  13. Lot cameras show a live image at the fuel desk or office Yes / No 1 pt
  14. The lot walk log shows patrols at the frequency set by company policy Yes / No 1 pt
  15. Idle-reduction or shore power units are working, where fitted Yes / No 1 pt
  16. Trash containers stand along the parking rows Yes / No 1 pt
  17. Snow piles do not take up truck parking spaces Yes / No 1 pt
  18. Bollards protect the building front facing the truck lot Yes / No 1 pt
  19. Truck parking lot Rating
    • Orderly, lit and marked 5 pts
    • Some lights out or faded lines 3 pts
    • Trucks in fire lanes or on ramps, or rows in the dark 1 pt

6. Cleanliness 19 items

  1. Diesel islands are pressure-washed on the schedule set by company policy Yes / No 1 pt
  2. Date of the last pressure wash of the diesel islands Date
  3. Diesel islands are free of pooled diesel and slippery film Yes / No 1 pt
  4. Diesel lane trash containers are below three-quarters full Yes / No 1 pt
  5. The lot and its fence line are free of litter, including discarded bottles and bags Yes / No 1 pt
  6. The driver restroom cleaning log was initialed within the last hour Yes / No 1 pt
  7. Driver restrooms are stocked with soap, paper towels and toilet paper Yes / No 1 pt
  8. Driver restroom floors are dry Yes / No 1 pt
  9. The shower deep-cleaning schedule is signed for the current week Yes / No 1 pt
  10. Lounge tables and floors are free of food waste Yes / No 1 pt
  11. Laundry lint traps have been emptied Yes / No 1 pt
  12. The dumpster enclosure is closed, with no trash on the ground Yes / No 1 pt
  13. Absorbent used on diesel spills is put in the designated waste drum Yes / No 1 pt
  14. The oil-water separator was serviced on the schedule set by company policy Yes / No 1 pt
  15. Storm drains on the lot show no fuel sheen Yes / No 1 pt
  16. Cigarette urns in the designated smoking area have been emptied today Yes / No 1 pt
  17. Name of the manager on duty Short text
  18. Overall truck stop operation Rating
    • Lanes, DEF, scale and amenities all in service and clean 5 pts
    • In service with defects to correct 3 pts
    • A lane, the scale or the showers unusable or dirty 1 pt
  19. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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