Checklist template

Treatment room readiness for spas

A ready-to-use checklist with 100 items in 6 sections, covering Cleanliness, Linens, Products, Equipment, Ambience, Turnover. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 100 Items
  • 85 Yes / No checks
  • 5 Scored ratings
  • 110 Points

Use this template How audits work

1. Cleanliness 17 items

  1. Treatment rooms inspected (numbers or names) Short text
  2. The floor is free of hair, lint and product drips, including under the treatment table Yes / No 1 pt
  3. The face cradle frame and the arm rest are wiped and free of oil residue Yes / No 1 pt
  4. The vinyl of the treatment table shows no oil film where the sheet does not cover it Yes / No 1 pt
  5. Counter tops and the work trolley are free of product rings and spills Yes / No 1 pt
  6. The hand sink and faucet are free of water spots and product residue Yes / No 1 pt
  7. The mirror is free of splashes and fingerprints Yes / No 1 pt
  8. The waste bin was emptied and has a clean liner Yes / No 1 pt
  9. The lidded bin for soiled linen in the room is empty at the start of the appointment Yes / No 1 pt
  10. Door handles and light switches are free of oily fingerprints Yes / No 1 pt
  11. Baseboards, vents and the top of the door frame are free of dust Yes / No 1 pt
  12. Walls beside the table show no oil or product splashes Yes / No 1 pt
  13. The robe hook, the chair and the shelf for the guest's belongings are wiped and empty Yes / No 1 pt
  14. The ceiling and corners above the table, seen by a guest lying face up, are free of cobwebs and stains Yes / No 1 pt
  15. The shower or wet table drain in rooms used for scrubs and wraps is free of product and hair Yes / No 1 pt
  16. Rooms found not ready among the rooms inspected Number
  17. Cleanliness of the rooms inspected Rating
    • Spotless 5 pts
    • Minor misses in one room 3 pts
    • Visible soil or hair in several rooms 1 pt

2. Linens 16 items

  1. The table is made with a fresh fitted sheet, a flat sheet and a blanket for each guest Yes / No 1 pt
  2. The face cradle has a fresh cover Yes / No 1 pt
  3. Sheets on the table are free of oil stains, holes and frayed hems Yes / No 1 pt
  4. The top sheet is folded back at one corner in the company's standard presentation Yes / No 1 pt
  5. The blanket or duvet is protected by a sheet so it does not touch the guest's skin Yes / No 1 pt
  6. The bolster has a fresh cover or is placed under the fitted sheet Yes / No 1 pt
  7. Linen on the table smells fresh, with no rancid oil odor Yes / No 1 pt
  8. Each room holds the par of spare sheet sets set by company policy Yes / No 1 pt
  9. Spare towels in the room are folded and stacked with folds facing out Yes / No 1 pt
  10. Spare linen in the room is stacked as ready sets (fitted sheet, flat sheet, face cradle cover) Yes / No 1 pt
  11. A clean robe and slippers are ready for guests who change in the room Yes / No 1 pt
  12. Hand towels at the sink are fresh for each guest Yes / No 1 pt
  13. Hot towels in the cabinet were rolled and loaded today Yes / No 1 pt
  14. No used linen is left on the chair, the floor or the counter Yes / No 1 pt
  15. Spare sheet sets counted in one room Number
  16. Presentation of the made-up table Rating
    • Crisp, even and to the standard 5 pts
    • Clean but creased or uneven 3 pts
    • Stained, worn or carelessly made 1 pt

3. Products 15 items

  1. Massage oil, lotion and cream dispensers are at least half full at the start of the shift Yes / No 1 pt
  2. Pump bottles and holsters are wiped free of drips on the outside Yes / No 1 pt
  3. Each bottle in the room has a working pump or flip cap, with no cracked container Yes / No 1 pt
  4. Products decanted from bulk containers are marked with the date they were filled Yes / No 1 pt
  5. Each room holds the full product set listed for the services booked in it today Yes / No 1 pt
  6. Lids are closed on all jars and tubs Yes / No 1 pt
  7. Disposable spatulas are available for taking product from jars Yes / No 1 pt
  8. Only products from the approved backbar list are in the room Yes / No 1 pt
  9. Essential oils are stored capped and away from the heat of the towel cabinet Yes / No 1 pt
  10. An unscented, hypoallergenic oil or lotion is available in every room Yes / No 1 pt
  11. Products for the first booked service of the day are set out before the guest arrives Yes / No 1 pt
  12. Backup bottles of oil and lotion are in the room cabinet, so the provider does not leave mid-service to refill Yes / No 1 pt
  13. Single-use items (disposable underwear, headbands, sponges) are stocked in each room Yes / No 1 pt
  14. Products are arranged on the trolley in the order they are used in the booked service Yes / No 1 pt
  15. Earliest expiry date found on a product in the rooms inspected Date

4. Equipment 18 items

  1. The treatment table raises, lowers and tilts through its full range without sticking Yes / No 1 pt
  2. The treatment table does not rock or squeak when pressed at each corner Yes / No 1 pt
  3. The table warmer or heated pad works and its control is within the provider's reach Yes / No 1 pt
  4. The towel cabinet is hot at the start of the appointment Yes / No 1 pt
  5. The drip tray of the towel cabinet is empty Yes / No 1 pt
  6. The hot stone heater holds water at the temperature set by the manufacturer, checked with a thermometer Yes / No 1 pt
  7. The wax pot or paraffin bath is clean on the rim and has a lid Yes / No 1 pt
  8. The oil or bottle warmer is switched on and holds product warm before the guest arrives Yes / No 1 pt
  9. The magnifying lamp has a working bulb and a clean lens Yes / No 1 pt
  10. Electrical cords are routed away from the walking path around the table Yes / No 1 pt
  11. The provider's stool rolls freely and adjusts in height Yes / No 1 pt
  12. A clock is visible to the provider and cannot be seen by the guest lying on the table Yes / No 1 pt
  13. The call button or the phone to reach reception works Yes / No 1 pt
  14. The door has an occupied sign or indicator that works Yes / No 1 pt
  15. Equipment out of service is tagged and removed from the room Yes / No 1 pt
  16. Hot stone heater water temperature (°F or °C) Number
  17. Date of the last service of the treatment tables Date
  18. Working order of room equipment Rating
    • Everything works 5 pts
    • One item faulty and reported 3 pts
    • Faults not reported or several items down 1 pt

5. Ambience 15 items

  1. Lighting is dimmed to the level in the company standard before the guest enters Yes / No 1 pt
  2. No bulb is burned out or flickering Yes / No 1 pt
  3. Music plays from the approved playlist at the volume in the company standard Yes / No 1 pt
  4. The music source shows no screen light or notification sounds during a service Yes / No 1 pt
  5. Room temperature is within the range set by company policy Yes / No 1 pt
  6. Sounds from the corridor, the laundry room and reception cannot be heard with the door closed Yes / No 1 pt
  7. The diffuser or room scent is the approved one, and is off in rooms booked as fragrance-free Yes / No 1 pt
  8. Candles are battery-operated, or lit only where company policy allows open flame Yes / No 1 pt
  9. Window coverings are closed so the room cannot be seen into from outside Yes / No 1 pt
  10. Decor is limited to the items in the room standard, with no personal items of the provider on display Yes / No 1 pt
  11. The provider's phone, bag and drink are out of the guest's sight Yes / No 1 pt
  12. The door closes fully and latches without slamming Yes / No 1 pt
  13. The air in the room is free of odors from the previous treatment Yes / No 1 pt
  14. Room temperature (°F or °C) Number
  15. Ambience on entering the rooms Rating
    • Calm, warm and consistent with the brand 5 pts
    • Acceptable with one element off 3 pts
    • Bright, noisy, cold or cluttered 1 pt

6. Turnover 19 items

  1. The room is reset within the turnover time blocked in the booking system Yes / No 1 pt
  2. The turnover follows a written checklist posted inside a cabinet or kept on the trolley Yes / No 1 pt
  3. Used linen is bagged and removed from the room at each turnover Yes / No 1 pt
  4. At turnover the face cradle cushion is removed and its frame and connecting arms are wiped Yes / No 1 pt
  5. Wiped surfaces are dry before the fresh linen is laid, so no damp patch is felt through the sheet Yes / No 1 pt
  6. Product bottles handled during the service are wiped before the next guest Yes / No 1 pt
  7. The provider washes hands at the end of the reset, before collecting the next guest Yes / No 1 pt
  8. Used single-use items are discarded at each turnover Yes / No 1 pt
  9. A glass of water or the welcome item in the standard is set out for the next guest Yes / No 1 pt
  10. The room is aired with the door open, or the ventilation is boosted, between guests Yes / No 1 pt
  11. The room prepared matches the room assigned to the next service in the booking system Yes / No 1 pt
  12. Rooms not booked for the rest of the day are left made up and ready for a walk-in Yes / No 1 pt
  13. At closing, towel cabinets, stone heaters and wax pots are switched off Yes / No 1 pt
  14. At closing, the towel cabinet is emptied and left open to dry Yes / No 1 pt
  15. A supervisor inspects a sample of rooms each shift and records the result Yes / No 1 pt
  16. Turnover time observed for one room (minutes) Number
  17. Name of the lead therapist or supervisor Short text
  18. Overall readiness of the treatment rooms Rating
    • Ready for a guest without any correction 5 pts
    • Small corrections needed 3 pts
    • Not ready 1 pt
  19. Corrective actions required Comments

Brand standards

At every site, every time