Checklist template

Relaxation lounge and wet area operations for spas

A ready-to-use checklist with 108 items in 6 sections, covering Lounge, Refreshments, Lockers, Showers, Thermal amenities, Check logs. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 108 Items
  • 92 Yes / No checks
  • 5 Scored ratings
  • 117 Points

Use this template How audits work

1. Lounge 18 items

  1. An attendant is assigned to the lounge and wet areas for every hour the spa is open Yes / No 1 pt
  2. Loungers and chairs are set out in the layout of the company standard Yes / No 1 pt
  3. Used blankets are removed and replaced when a guest leaves a lounger Yes / No 1 pt
  4. Lounger cushions and neck pillows are free of stains, hair and makeup marks Yes / No 1 pt
  5. Side tables are cleared of used cups and tissues within a few minutes of a guest leaving Yes / No 1 pt
  6. Lighting in the lounge is dimmed to the level in the company standard Yes / No 1 pt
  7. Music in the lounge is audible but does not cover a whisper Yes / No 1 pt
  8. A quiet-zone or no-phone sign is posted at the lounge entrance Yes / No 1 pt
  9. The attendant reminds guests speaking loudly or using a phone of the quiet policy Yes / No 1 pt
  10. Reading material is current, undamaged and stacked neatly Yes / No 1 pt
  11. The fireplace, water feature or other focal feature is working and switched on Yes / No 1 pt
  12. Plants are live and trimmed, or artificial ones are free of dust Yes / No 1 pt
  13. No housekeeping cart, vacuum or linen bag is left in view of the lounge Yes / No 1 pt
  14. Therapists collecting guests enter the lounge quietly and speak in a low voice Yes / No 1 pt
  15. Separate quiet seating is available for guests waiting between two services Yes / No 1 pt
  16. Guests in the lounge at the time of the visit Number
  17. Loungers and seats available in the lounge Number
  18. Atmosphere in the relaxation lounge Rating
    • Quiet, warm and orderly 5 pts
    • Pleasant with some noise or clutter 3 pts
    • Noisy, cluttered or neglected 1 pt

2. Refreshments 16 items

  1. The tea station offers the selection in the company standard, each container labeled Yes / No 1 pt
  2. The hot water urn or dispenser is switched on, filled and at brewing temperature Yes / No 1 pt
  3. The infused water dispenser is labeled with the time it was prepared today Yes / No 1 pt
  4. Fruit and herbs in the infused water are replaced on the schedule in company policy Yes / No 1 pt
  5. Water dispensers are kept on ice or refrigerated when they contain cut fruit Yes / No 1 pt
  6. Snacks (dried fruit, nuts, bars) are individually wrapped or served from a dispenser, not an open bowl Yes / No 1 pt
  7. Snacks containing nuts are labeled as such Yes / No 1 pt
  8. No snack or tea on the station is past its best-before date Yes / No 1 pt
  9. Clean cups and glasses are stored upside down or covered Yes / No 1 pt
  10. A marked bin or tray for used cups is provided and emptied before it fills Yes / No 1 pt
  11. Glassware is not offered in barefoot or wet areas; shatterproof cups are used instead Yes / No 1 pt
  12. The counter of the refreshment station is free of spills, tea stains and crumbs Yes / No 1 pt
  13. Honey, sweetener and stir sticks are stocked Yes / No 1 pt
  14. The refrigerator at the station is clean inside and holds only items for guests Yes / No 1 pt
  15. Used cups are washed in a dishwasher or a three-step wash, not rinsed by hand at the station Yes / No 1 pt
  16. Temperature of the refreshment refrigerator (°F or °C) Number

3. Lockers 19 items

  1. Every locker not in use is empty, wiped and left with the door closed Yes / No 1 pt
  2. Each prepared locker contains a robe in the guest's size and a pair of slippers Yes / No 1 pt
  3. Slippers are new or washed for each guest Yes / No 1 pt
  4. Every locker lock works Yes / No 1 pt
  5. Locker codes or keys are reset after each guest Yes / No 1 pt
  6. The attendant has a master key or code and a procedure for a guest who is locked out Yes / No 1 pt
  7. Lockers found locked at closing are opened by two employees and the contents logged Yes / No 1 pt
  8. Benches in the changing room are dry and free of used towels Yes / No 1 pt
  9. Vanity counters are wiped and free of hair Yes / No 1 pt
  10. Vanity amenities (cotton pads, swabs, hair ties, deodorant, lotion) are stocked in the company standard Yes / No 1 pt
  11. Hair dryers and styling tools work, with cords untangled and hung Yes / No 1 pt
  12. Combs and brushes are single-use or sealed, never shared Yes / No 1 pt
  13. The swimsuit dryer or spinner works and is free of standing water Yes / No 1 pt
  14. A sign states that the spa is not responsible for valuables, or a safe is offered at reception Yes / No 1 pt
  15. The floor of the changing room is dry, with mats in place where guests come from the showers Yes / No 1 pt
  16. Used robe and towel hampers are emptied before they are three-quarters full Yes / No 1 pt
  17. Toilet stalls in the changing room are stocked with paper and have clean seats and floors Yes / No 1 pt
  18. Lockers out of order at the time of the visit Number
  19. Condition of the changing room Rating
    • Dry, stocked and spotless 5 pts
    • Stocked with minor mess 3 pts
    • Wet floors, hair or missing supplies 1 pt

4. Showers 16 items

  1. Each shower has full dispensers of shampoo, conditioner and body wash Yes / No 1 pt
  2. Dispensers are locked or sealed so the contents cannot be tampered with Yes / No 1 pt
  3. Shower walls, glass and floors are free of soap film and hair Yes / No 1 pt
  4. Grout and silicone joints in the showers are free of mold and pink or black staining Yes / No 1 pt
  5. Shower drains are free of hair and drain without pooling Yes / No 1 pt
  6. Hot water reaches each shower within about 30 seconds Yes / No 1 pt
  7. Shower heads spray evenly, with no blocked or scaled nozzles Yes / No 1 pt
  8. Shower curtains or doors close fully and are free of mildew Yes / No 1 pt
  9. A hook and a dry shelf or bench are within reach of each shower Yes / No 1 pt
  10. Clean towels are stocked at the shower entrance, with a hamper for used ones Yes / No 1 pt
  11. Shower floors and the path to the lockers have a slip-resistant surface or mat Yes / No 1 pt
  12. Signs ask guests to shower before using the pool, the sauna and the steam room Yes / No 1 pt
  13. Showers are squeegeed or wiped down by the attendant during the rounds Yes / No 1 pt
  14. Rarely used showers are run on the flushing schedule set by company policy Yes / No 1 pt
  15. No personal bottles, razors or used disposable items are left in the showers Yes / No 1 pt
  16. Showers out of order at the time of the visit Number

5. Thermal amenities 21 items

  1. The sauna and the steam room were heated and open by the opening time posted for guests Yes / No 1 pt
  2. Clean bench towels or seat mats are stocked at the sauna door for guests to sit on Yes / No 1 pt
  3. The cool-down area beside the heat rooms has dry seating free of used towels Yes / No 1 pt
  4. The water bucket and ladle are present where the heater allows water on the stones Yes / No 1 pt
  5. The steam room is producing steam at the time of the visit Yes / No 1 pt
  6. The steam room door closes by itself, so steam does not escape into the wet area Yes / No 1 pt
  7. The whirlpool water level is at the skimmer opening, neither low nor overflowing Yes / No 1 pt
  8. The whirlpool water surface is free of foam Yes / No 1 pt
  9. Guests are reminded to remove oil and scrub in the shower before entering the whirlpool Yes / No 1 pt
  10. The cold plunge is open and filled to its waterline Yes / No 1 pt
  11. Experience showers run each program listed on the guest card Yes / No 1 pt
  12. The ice fountain is filled with ice at the time of the visit Yes / No 1 pt
  13. Towels are stocked beside each thermal amenity Yes / No 1 pt
  14. The suggested order of use of the thermal circuit (heat, cool, rest) is posted at the entrance to the thermal area Yes / No 1 pt
  15. Robe hooks outside each heat room have space for the number of guests the room seats Yes / No 1 pt
  16. A slipper rack or marked spot is provided at the door of each heat room Yes / No 1 pt
  17. The attendant tidies towels, slippers and robes at the thermal amenities at every round Yes / No 1 pt
  18. Reception is told when an amenity is closed, so guests are informed at check-in Yes / No 1 pt
  19. Thermal amenities open at the time of the visit Number
  20. Guests using the thermal amenities at the time of the visit Number
  21. Upkeep of the thermal amenities Rating
    • All open, clean and at temperature 5 pts
    • One amenity closed or below standard 3 pts
    • Several closed or poorly kept 1 pt

6. Check logs 18 items

  1. Attendant rounds are recorded on a log with the time and initials, at the interval set by company policy Yes / No 1 pt
  2. Today's log has no gap longer than the interval in company policy Yes / No 1 pt
  3. The round log lists each area to check: lounge, refreshments, lockers, showers and thermal amenities Yes / No 1 pt
  4. Towel and robe restocking is recorded on the round log Yes / No 1 pt
  5. Problems found on rounds (spill, empty dispenser, broken locker) are recorded with the time they were fixed Yes / No 1 pt
  6. The opening checklist records the time each thermal amenity was switched on Yes / No 1 pt
  7. Refreshment station checks are recorded with the time the infused water was made Yes / No 1 pt
  8. The opening checklist for the lounge and wet areas was completed and signed today Yes / No 1 pt
  9. Yesterday's closing checklist shows amenities switched off and wet areas cleaned Yes / No 1 pt
  10. Maintenance faults are logged with the date reported and the date repaired Yes / No 1 pt
  11. Guest comments about the lounge and wet areas from the last 30 days were reviewed by the manager Yes / No 1 pt
  12. The manager signs the logs at least weekly Yes / No 1 pt
  13. Open maintenance requests for the lounge and wet areas Number
  14. Date of the last deep cleaning of the steam room Date
  15. Name of the attendant on duty Short text
  16. Completeness of the check logs over the last 7 days Rating
    • Complete 5 pts
    • A few gaps 3 pts
    • Many gaps or no logs 1 pt
  17. Overall lounge and wet area operations Rating
    • Strong 5 pts
    • Partial 3 pts
    • Weak 1 pt
  18. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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