Checklist template

High-value item protection for pet stores

A ready-to-use checklist with 120 items in 6 sections, covering Flea and tick products, Locked cases, Tagging, Electronics, Camera coverage, Audits. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 120 Items
  • 94 Yes / No checks
  • 6 Scored ratings
  • 124 Points

Use this template How audits work

1. Flea and tick products 20 items

  1. Protection method used for flea and tick products Choice
    • Locked case
    • Keeper boxes
    • Empty display boxes or ticket cards
    • Open shelf
  2. The protection method in use is the one assigned to the store by loss prevention Yes / No 1 pt
  3. Topical and chewable flea and tick treatments are displayed only in the protected section Yes / No 1 pt
  4. The number of units on display per item is within the maximum set by company policy Yes / No 1 pt
  5. Pegged flea and tick collars hang on locking or anti-sweep hooks Yes / No 1 pt
  6. Every multi-dose pack above the price point set by company policy is in a keeper box Yes / No 1 pt
  7. Back stock of flea and tick products is kept in a locked cage or cabinet Yes / No 1 pt
  8. The key to the flea and tick back stock is held by a manager Yes / No 1 pt
  9. Flea and tick deliveries are checked in piece by piece Yes / No 1 pt
  10. Flea and tick deliveries go into lockup before the rest of the freight is worked Yes / No 1 pt
  11. Flea and tick products are counted on the schedule set by company policy Yes / No 1 pt
  12. Units of the best-selling flea and tick item counted by the inspector Number
  13. Units of that item on hand according to the system Number
  14. No empty flea and tick package was found in the store during the visit Yes / No 1 pt
  15. Empty flea and tick packages recorded in the last 30 days Number
  16. The flea and tick section can be seen from a register or a staffed counter Yes / No 1 pt
  17. Returns of flea and tick products without a receipt are reviewed by a manager each week Yes / No 1 pt
  18. Unusually large purchases of flea and tick products are reported as loss prevention directs Yes / No 1 pt
  19. Expired or damaged flea and tick products awaiting return to the vendor are held in the locked area Yes / No 1 pt
  20. Protection of flea and tick products Rating
    • Secured on display and in back stock 5 pts
    • Secured on display only 3 pts
    • Not secured 1 pt

2. Locked cases 19 items

  1. Locked cases and cabinets on the sales floor Number
  2. Cases found unlocked during the visit Number
  3. Every locked case tested during the visit was locked Yes / No 1 pt
  4. Case keys are carried by the designated associates Yes / No 1 pt
  5. No key was found left in a lock, a drawer or at a register Yes / No 1 pt
  6. Keys are signed out at the start of the shift Yes / No 1 pt
  7. Keys are signed back in at the end of the shift Yes / No 1 pt
  8. Every key on the key log is accounted for Yes / No 1 pt
  9. The spare key is kept in the safe Yes / No 1 pt
  10. The customer call button at the cases works Yes / No 1 pt
  11. Time for an associate to arrive after the call button was pressed (seconds) Number
  12. The associate arrived within the response time set by company policy Yes / No 1 pt
  13. The associate carries the item to the register rather than handing it to the customer Yes / No 1 pt
  14. The associate relocked the case before leaving it Yes / No 1 pt
  15. Glass or acrylic panels are intact with no gap wide enough to reach through Yes / No 1 pt
  16. Locks and hinges show no sign of prying Yes / No 1 pt
  17. The cases hold every item on the company's locked-item list Yes / No 1 pt
  18. High-value aquarium equipment (controllers, LED fixtures, protein skimmers) is locked or kept behind the counter Yes / No 1 pt
  19. Control of locked cases Rating
    • Locked, keys controlled and quick service 5 pts
    • Locked but slow service or loose key control 3 pts
    • Cases found unlocked 1 pt

3. Tagging 21 items

  1. The list of items to be tagged is available in the store Yes / No 1 pt
  2. Items from the tagging list sampled Number
  3. Sampled items found without a tag Number
  4. Tags are placed in the position shown in the tagging guide Yes / No 1 pt
  5. Tags do not cover the barcode Yes / No 1 pt
  6. Tags do not cover the dosage instructions or the warnings Yes / No 1 pt
  7. Hard tags are attached to premium harnesses, collars and leashes Yes / No 1 pt
  8. Hard tags are attached to dog coats and apparel above the price point set by company policy Yes / No 1 pt
  9. Spider wraps are fitted to boxed clippers, fountains and trackers Yes / No 1 pt
  10. Freeze-dried raw food and other small high-priced bags are tagged or in keepers as the list requires Yes / No 1 pt
  11. Items tagged by the manufacturer set off the test when passed through the exit pedestals Yes / No 1 pt
  12. Tagging is done at receiving before the product reaches the sales floor Yes / No 1 pt
  13. Detachers are fixed or tethered at the registers Yes / No 1 pt
  14. The spare detacher is kept in the safe Yes / No 1 pt
  15. The deactivation pad at each open register deactivated a test label Yes / No 1 pt
  16. The exit pedestals are powered on Yes / No 1 pt
  17. The exit pedestals are tested with a test tag at opening Yes / No 1 pt
  18. Pedestal tests are recorded in a log Yes / No 1 pt
  19. Associates respond to an exit alarm by offering to check the receipt, without accusing or pursuing the customer Yes / No 1 pt
  20. Defeated tags and cut wraps found in the store are recorded as incidents Yes / No 1 pt
  21. Tagging of theft-prone products Rating
    • All listed items tagged and system working 5 pts
    • Some items untagged 3 pts
    • Tagging largely absent or system not working 1 pt

4. Electronics 19 items

  1. Display units of pet cameras, GPS trackers and automatic feeders are tethered with an alarmed cable or security mount Yes / No 1 pt
  2. The display alarm sounded when a tether was tested Yes / No 1 pt
  3. Boxed electronics above the price point set by company policy are kept in lockup or behind the counter Yes / No 1 pt
  4. A ticket or pull card is on the shelf for each electronic item kept in lockup Yes / No 1 pt
  5. Remote training collars and containment systems are kept under the protection level on the list Yes / No 1 pt
  6. Automatic litter boxes on the floor have intact factory seals on 5 cartons checked Yes / No 1 pt
  7. Serial numbers of electronics are recorded at the sale where company policy requires it Yes / No 1 pt
  8. A returned electronic item is opened and its contents checked before the refund Yes / No 1 pt
  9. The serial number of a returned item is compared with the one on the sale record Yes / No 1 pt
  10. Display and demonstration units are listed on a store inventory of demo units Yes / No 1 pt
  11. Every demo unit on the list was found on the sales floor Yes / No 1 pt
  12. Electronics are counted weekly Yes / No 1 pt
  13. Electronic items counted by the inspector Number
  14. Electronic items on hand according to the system Number
  15. Canister filters and aquarium lights above the policy price point are in keepers or on a secured shelf Yes / No 1 pt
  16. Online orders containing electronics are held in a locked area until pickup Yes / No 1 pt
  17. Identification or the order confirmation is checked when an online order of electronics is handed over Yes / No 1 pt
  18. Defective electronics awaiting return to the vendor are kept in the locked area Yes / No 1 pt
  19. Protection of pet electronics Rating
    • Displays alarmed and stock secured 5 pts
    • Partly secured 3 pts
    • Unsecured 1 pt

5. Camera coverage 20 items

  1. Cameras installed in the store Number
  2. Cameras not recording at the time of the visit Number
  3. A camera covers the flea and tick section Yes / No 1 pt
  4. A camera covers the locked cases Yes / No 1 pt
  5. A camera covers the electronics display Yes / No 1 pt
  6. A camera covers each register Yes / No 1 pt
  7. A camera at the entrance captures faces at head height Yes / No 1 pt
  8. A camera covers the receiving door Yes / No 1 pt
  9. A camera covers the stockroom lockup Yes / No 1 pt
  10. A camera covers the enclosures of high-value birds and reptiles Yes / No 1 pt
  11. The date and time on the recorder match the actual date and time Yes / No 1 pt
  12. Days of recorded video kept on the recorder Number
  13. The recorder is in a locked office or cabinet Yes / No 1 pt
  14. Access to recorded video requires a password held by authorized managers Yes / No 1 pt
  15. The public view monitor at the entrance is working Yes / No 1 pt
  16. Signs stating that the store is recorded are posted as required by local regulation Yes / No 1 pt
  17. No camera view is blocked by signs, seasonal displays or stacked pallets Yes / No 1 pt
  18. Camera images are in focus Yes / No 1 pt
  19. The manager demonstrated how to export a video clip Yes / No 1 pt
  20. Camera coverage of theft-prone areas Rating
    • All areas covered and recording 5 pts
    • One area uncovered or one camera down 3 pts
    • Several areas uncovered 1 pt

6. Audits 21 items

  1. The current list of high-shrink items is posted in the office Yes / No 1 pt
  2. Cycle counts of the high-shrink list are done on the schedule set by company policy Yes / No 1 pt
  3. Date of the last cycle count of high-shrink items Date
  4. High-shrink items counted during the visit Number
  5. Items counted that differed from the system Number
  6. Differences found in cycle counts are investigated before an adjustment is entered Yes / No 1 pt
  7. Theft incidents are logged with the date, the item, the quantity and the value Yes / No 1 pt
  8. Incident reports are sent to loss prevention within the time set by company policy Yes / No 1 pt
  9. Store shrink for the last inventory period (% of sales) Number
  10. The ten items with the highest shrink were reviewed with the team after the last inventory Yes / No 1 pt
  11. Employee purchases are rung by another associate Yes / No 1 pt
  12. Employee purchases carry the receipt until the employee leaves the store Yes / No 1 pt
  13. Cartons are flattened before they go to the baler or compactor so that no merchandise can be hidden inside Yes / No 1 pt
  14. The receiving door is locked when no delivery is in progress Yes / No 1 pt
  15. The refund report is reviewed by a manager each week Yes / No 1 pt
  16. Associates asked could name the three most stolen products in the store Yes / No 1 pt
  17. Organized theft alerts from loss prevention are shared with the team at the huddle Yes / No 1 pt
  18. Actions from the previous loss prevention audit have been completed Yes / No 1 pt
  19. Name of the manager on duty Short text
  20. Overall protection of high-value items Rating
    • Strong 5 pts
    • Partial 3 pts
    • Weak 1 pt
  21. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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