Checklist template

Furniture warehouse receiving and prep

A ready-to-use checklist with 115 items in 6 sections, covering Receiving, Inspection, Storage, Prep and assembly, Staging, Damage claims. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 115 Items
  • 94 Yes / No checks
  • 6 Scored ratings
  • 124 Points

Use this template How audits work

1. Receiving 19 items

  1. Inbound trucks are logged with carrier, trailer number and arrival time Yes / No 1 pt
  2. The carton count unloaded is checked against the bill of lading before the driver leaves Yes / No 1 pt
  3. Shortages and overages are written on the carrier's delivery receipt before it is signed Yes / No 1 pt
  4. Crushed corners, punctures, water stains and re-taped cartons are noted on the delivery receipt with the number of cartons affected Yes / No 1 pt
  5. Damaged cartons are photographed on the trailer or the dock before they are moved Yes / No 1 pt
  6. The driver signs or initials the exceptions noted Yes / No 1 pt
  7. Each carton is scanned or checked against the purchase order by item number Yes / No 1 pt
  8. Receipts are posted to the inventory system on the day of unloading Yes / No 1 pt
  9. Merchandise that matches no open purchase order is held in a marked area and reported to the buyer Yes / No 1 pt
  10. Carton labels are checked for the finish or cover as well as the item number Yes / No 1 pt
  11. Multi-carton items ("1 of 3") are kept together until every carton is accounted for Yes / No 1 pt
  12. The seal number of each import container is compared with the shipping documents before the seal is cut Yes / No 1 pt
  13. Floor-loaded containers are unloaded against a tally sheet by item Yes / No 1 pt
  14. Upholstery cartons are moved with a clamp truck or by hand, never with forks through the carton Yes / No 1 pt
  15. Mattresses are unloaded without being bent and stay in their plastic bags Yes / No 1 pt
  16. The bill of lading, packing list and exception notes are filed with the purchase order Yes / No 1 pt
  17. Trailers and containers received last week Number
  18. Cartons received with a noted exception last week Number
  19. Accuracy of receiving on the unload observed Rating
    • Counted, checked and exceptions noted 5 pts
    • Counted but carton damage not noted 3 pts
    • Signed for without checking 1 pt

2. Inspection 20 items

  1. The rule on which cartons are opened at receiving is posted at the dock Yes / No 1 pt
  2. Every carton with visible damage is opened within the notice period the carrier allows for claims Yes / No 1 pt
  3. Customer special orders are opened and inspected within the time set by company policy after receipt Yes / No 1 pt
  4. Inspection takes place in a lit area on a padded or carpeted surface Yes / No 1 pt
  5. Cartons are opened with a safety cutter along the seam Yes / No 1 pt
  6. Upholstery is checked for fabric flaws, pulls and stains Yes / No 1 pt
  7. Patterned upholstery is checked for pattern match across cushions and seams Yes / No 1 pt
  8. Upholstery frames are checked for cracked rails or loose joints by lifting and by sitting in each seat Yes / No 1 pt
  9. Reclining mechanisms and power motors are cycled once Yes / No 1 pt
  10. Case goods are checked on every face, including the top and the back panel Yes / No 1 pt
  11. Drawers are pulled to check glides and stops Yes / No 1 pt
  12. Glass, mirrors and stone tops are unpacked and checked for chips and cracks Yes / No 1 pt
  13. Hardware packs and assembly instructions are confirmed present in the carton Yes / No 1 pt
  14. Mattresses are checked through the bag for stains, torn covers and the size on the label Yes / No 1 pt
  15. Each inspected piece carries a dated inspection tag or a system status with the inspector's initials Yes / No 1 pt
  16. Pieces that fail inspection are tagged and moved to the hold area the same day Yes / No 1 pt
  17. Pieces that pass are re-cartoned or wrapped before going to storage Yes / No 1 pt
  18. Pieces inspected last week Number
  19. Pieces that failed inspection last week Number
  20. Thoroughness of the inspections observed Rating
    • Every face, function and part checked 5 pts
    • Visible faces only 3 pts
    • Carton opened and closed 1 pt

3. Storage 20 items

  1. Every rack and floor location is labeled with a location code Yes / No 1 pt
  2. The location of each item is recorded in the system at putaway Yes / No 1 pt
  3. 10 items sampled from the system were found in their recorded location Yes / No 1 pt
  4. Upholstery is stored in the position shown by the carton arrows Yes / No 1 pt
  5. Cartons are not stacked higher than the vendor's printed stacking limit Yes / No 1 pt
  6. Mattresses are stored flat on racks or decks Yes / No 1 pt
  7. Case goods are stored on racking or pallets, not directly on the floor Yes / No 1 pt
  8. Glass and mirrors are stored upright in racks or A-frames Yes / No 1 pt
  9. Rugs are stored rolled and lying on racks, not standing on end Yes / No 1 pt
  10. Merchandise sold to a customer carries the customer's name or order number Yes / No 1 pt
  11. Sold merchandise is stored apart from unsold stock Yes / No 1 pt
  12. Cartons show their received date Yes / No 1 pt
  13. On 5 items sampled, the cartons with the oldest received date are the ones in the pick position Yes / No 1 pt
  14. Rack aisles are clear of pallets and loose cartons Yes / No 1 pt
  15. No roof leak or standing water is present near stored merchandise Yes / No 1 pt
  16. Stock is kept below sprinkler heads by the clearance required by the local fire code Yes / No 1 pt
  17. Cycle counts are performed on the company schedule Yes / No 1 pt
  18. Date of the last cycle count Date
  19. Location errors found in the sample of 10 Number
  20. Storage of merchandise in the warehouse Rating
    • Located, protected and separated 5 pts
    • Some location errors or poor stacking 3 pts
    • Merchandise at risk of damage or loss 1 pt

4. Prep and assembly 20 items

  1. Pick lists for tomorrow's routes are released by the cut-off time set by company policy Yes / No 1 pt
  2. Each piece picked is scanned or checked against the customer order Yes / No 1 pt
  3. Pieces going to home delivery are taken out of the carton and looked over again during prep Yes / No 1 pt
  4. Legs and feet are attached during prep, or bagged and taped to the piece when they cannot travel attached Yes / No 1 pt
  5. Each dining chair is assembled and tested for wobble on a flat surface Yes / No 1 pt
  6. Table legs or pedestals are test-fitted before the table leaves the warehouse Yes / No 1 pt
  7. Knobs and pulls shipped inside drawers are installed Yes / No 1 pt
  8. Touch-ups are done only by employees listed as trained in furniture touch-up Yes / No 1 pt
  9. The touch-up bench is stocked with markers, fill sticks and lacquer Yes / No 1 pt
  10. Packing wrinkles in upholstery are steamed or dressed out Yes / No 1 pt
  11. Glides or floor protectors supplied by the vendor are fitted during prep Yes / No 1 pt
  12. Prep benches are padded and free of staples and loose screws Yes / No 1 pt
  13. Bolts are tightened with a hand tool or a clutch-limited driver so that threaded inserts are not stripped Yes / No 1 pt
  14. A missing part is ordered the day it is found Yes / No 1 pt
  15. The office is told of a missing part the same day so that the customer can be informed Yes / No 1 pt
  16. The employee who prepped the piece initials its prep tag Yes / No 1 pt
  17. Foam, cardboard and plastic are cleared from the prep area during the shift Yes / No 1 pt
  18. Pieces prepped for tomorrow's routes Number
  19. Pieces pulled from tomorrow's routes for defects found in prep Number
  20. Quality of prep on the pieces checked Rating
    • Delivery-ready with nothing left for the crew to fix 5 pts
    • Small corrections left for the crew 3 pts
    • Defects passed through to staging 1 pt

5. Staging 16 items

  1. Staging lanes are marked by route or truck number Yes / No 1 pt
  2. Each staged piece carries a tag with the customer's name, the stop number and the piece count ("2 of 5") Yes / No 1 pt
  3. Pieces are staged in stop order for loading Yes / No 1 pt
  4. All pieces for one customer are staged together Yes / No 1 pt
  5. Staged uncartoned pieces are blanket-wrapped or stretch-wrapped over padding Yes / No 1 pt
  6. Hardware bags, cushions and table leaves are attached to or bagged with their piece Yes / No 1 pt
  7. A supervisor signs the final check of each lane against the manifest before loading Yes / No 1 pt
  8. Orders with a missing piece are reported to dispatch before the customer confirmation calls go out Yes / No 1 pt
  9. Customer pickups are staged in a separate marked area near the pickup door Yes / No 1 pt
  10. No returned or damaged merchandise is kept in the staging lanes Yes / No 1 pt
  11. Staged merchandise is kept away from open dock doors in rain or snow Yes / No 1 pt
  12. Staging for the next day is finished by the time set by company policy Yes / No 1 pt
  13. Transfers to stores are staged and labeled by store Yes / No 1 pt
  14. Routes staged for tomorrow Number
  15. Manifest lines found missing in today's final check Number
  16. Staging for tomorrow's routes Rating
    • Complete, tagged and in stop order 5 pts
    • Complete but not ordered or tagged 3 pts
    • Pieces missing at loading time 1 pt

6. Damage claims 20 items

  1. Each exception noted on a delivery receipt last week was passed to the person who files claims on the day of receipt, as shown by the claim request Yes / No 1 pt
  2. The tag on a piece with concealed damage shows the date the damage was found, so that the carrier's or vendor's notice period can be checked Yes / No 1 pt
  3. Each piece in the hold area carries its claim or damage report number Yes / No 1 pt
  4. Damaged merchandise is kept with its carton until the carrier has inspected or released it Yes / No 1 pt
  5. Pieces a vendor has asked to see or take back are kept complete, with every part and the original packaging Yes / No 1 pt
  6. The return authorization number is written on each piece going back to a vendor Yes / No 1 pt
  7. Pieces awaiting return, repair or disposal are in a labeled hold area, each tagged with the reason and the date Yes / No 1 pt
  8. A count of the hold area during the visit matched the list of open claims piece by piece Yes / No 1 pt
  9. Pieces whose claim is closed have left the hold area (returned, repaired, sent to clearance or disposed of) Yes / No 1 pt
  10. Disposal of a damaged piece is approved in writing by the warehouse manager before the piece is scrapped Yes / No 1 pt
  11. Pieces the vendor allows to be repaired locally go to the repair technician with a work order Yes / No 1 pt
  12. Damaged pieces released to clearance are transferred in the system with an as-is status Yes / No 1 pt
  13. The carrier's driver signs a return bill of lading for each piece collected for return to a vendor Yes / No 1 pt
  14. Nothing in the hold area is older than the age set by company policy without a recorded decision Yes / No 1 pt
  15. Pieces in the hold area Number
  16. Pieces in the hold area with no claim or damage report number Number
  17. Pieces damaged in the warehouse last month Number
  18. Name of the warehouse manager Short text
  19. Overall receiving and prep operations Rating
    • Checked at the dock, inspected and staged delivery-ready 5 pts
    • Received accurately but inspection or prep steps skipped 3 pts
    • Shortages or damage first discovered at loading or in the customer's home 1 pt
  20. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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