Checklist template

Fuel price sign and pump price accuracy

A ready-to-use checklist with 103 items in 6 sections, covering Price sign, Pump prices, Price changes, Competitor survey, Tax and regulatory decals, Records. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 103 Items
  • 85 Yes / No checks
  • 5 Scored ratings
  • 110 Points

Use this template How audits work

1. Price sign 18 items

  1. Regular unleaded price shown on the main sign (dollars) Number
  2. Regular unleaded price set in the point of sale (dollars) Number
  3. The price of every grade on the main sign equals the price set in the point of sale Yes / No 1 pt
  4. Cash and credit prices are both shown on the sign, where the site prices them differently Yes / No 1 pt
  5. The sign shows the same prices on both faces Yes / No 1 pt
  6. The grade name beside each price on the sign is a grade the site sells Yes / No 1 pt
  7. The diesel price is shown on the sign, where diesel is sold Yes / No 1 pt
  8. The unit of sale (per gallon or per liter) is shown on the sign where local regulation requires it Yes / No 1 pt
  9. The conditions attached to a discounted price (loyalty, cash, car wash) are stated on the sign in lettering readable from the road Yes / No 1 pt
  10. Every secondary price sign (canopy, monument, diesel lane) shows the same prices as the main sign Yes / No 1 pt
  11. All price digits are of even brightness, with none dimmer than the others Yes / No 1 pt
  12. The fraction digit (9/10) is displayed the same way for every grade Yes / No 1 pt
  13. The price sign is not hidden from the road by trees, banners or parked vehicles Yes / No 1 pt
  14. Electronic price digits dim at night so that they stay legible without glare Yes / No 1 pt
  15. On a manual sign, every digit panel is seated securely in its track Yes / No 1 pt
  16. On a manual sign, a full spare set of digits is kept on site with the changing pole Yes / No 1 pt
  17. The sign controller took a test price update from the point of sale or its handheld remote Yes / No 1 pt
  18. Accuracy of the price sign Rating
    • Every price correct on every face 5 pts
    • Correct, with a display defect 3 pts
    • A price on the sign differs from the pump 1 pt

2. Pump prices 17 items

  1. Fueling positions checked Number
  2. Fueling positions where a pump price differed from the point of sale Number
  3. The unit price of every grade on every dispenser equals the price set in the point of sale Yes / No 1 pt
  4. Cash and credit unit prices at the pump follow the price instruction, where both are offered Yes / No 1 pt
  5. On a test sale, the total equals the volume multiplied by the unit price Yes / No 1 pt
  6. The receipt of the test sale shows the same unit price as the dispenser display Yes / No 1 pt
  7. Scanning a loyalty card lowered the unit price by the discount currently advertised Yes / No 1 pt
  8. The discounted unit price showed on the display before fueling started Yes / No 1 pt
  9. A car wash or fuel discount code entered at the pump gave the advertised reduction Yes / No 1 pt
  10. A prepaid sale rung inside the store used the same unit price as the pump Yes / No 1 pt
  11. The price gaps between regular, mid-grade and premium equal those in the price instruction Yes / No 1 pt
  12. The truck-lane diesel price equals the price instruction, where truck lanes exist Yes / No 1 pt
  13. The fleet card price follows the price instruction, where a separate fleet price applies Yes / No 1 pt
  14. The cashier's console shows no "price mismatch" or failed price download message for any dispenser Yes / No 1 pt
  15. Prices printed on pump toppers or island signs equal the current pump prices Yes / No 1 pt
  16. The price shown in the company app or station locator equals the price on the sign Yes / No 1 pt
  17. Agreement of pump prices with the sign and the point of sale Rating
    • All positions agree 5 pts
    • One position or grade differs 3 pts
    • Several positions differ 1 pt

3. Price changes 19 items

  1. Price change instructions reach the site in writing or through the pricing system, not by a phone call alone Yes / No 1 pt
  2. Date of the last price change Date
  3. Price changes made in the last 7 days Number
  4. Minutes between the last price instruction and its completion Number
  5. The last price change was applied at the time stated in the instruction Yes / No 1 pt
  6. When a price rises, the sign is changed before the pumps, so that no customer pays more than the posted price Yes / No 1 pt
  7. When a price falls, the pumps are changed before the sign Yes / No 1 pt
  8. Sales already in progress at a price change finished at the price shown when they started Yes / No 1 pt
  9. After each price change, an employee walks out to check the sign Yes / No 1 pt
  10. After each price change, an employee checks the price on every dispenser Yes / No 1 pt
  11. The walk-out check after each price change is recorded with the time and the employee's initials Yes / No 1 pt
  12. Only users authorized by the manager hold price change rights in the point of sale Yes / No 1 pt
  13. The price change password or PIN is not shared between employees Yes / No 1 pt
  14. The price change report of the point of sale for the last 7 days matches the instructions received Yes / No 1 pt
  15. The point-of-sale report shows no price change without a matching instruction Yes / No 1 pt
  16. Completion of each price change was confirmed to the pricing desk Yes / No 1 pt
  17. Employees asked could explain how to change the sign by hand if the electronic update fails Yes / No 1 pt
  18. An employee able to make a price change is on every shift, including overnight Yes / No 1 pt
  19. Execution of price changes Rating
    • On time, in the right order and verified 5 pts
    • Done but late or not verified 3 pts
    • Errors or unauthorized changes found 1 pt

4. Competitor survey 17 items

  1. Competitor sites on the survey list Number
  2. Surveys missed in the last 7 days Number
  3. The list of competitor sites to survey is on file Yes / No 1 pt
  4. The list was confirmed with the pricing desk in the last 12 months Yes / No 1 pt
  5. Surveys are done at the times set by the pricing desk Yes / No 1 pt
  6. Every competitor on the list was surveyed on each of the last 7 days Yes / No 1 pt
  7. Competitor prices are read from the competitor's street sign, not taken by phone or from memory Yes / No 1 pt
  8. The survey records cash and credit prices separately where competitors post both Yes / No 1 pt
  9. The survey covers every grade the pricing desk asks for Yes / No 1 pt
  10. The time of each survey is recorded Yes / No 1 pt
  11. Surveys are submitted before the deadline set by the pricing desk Yes / No 1 pt
  12. Competitor loyalty or discount offers seen on the sign are noted in the survey Yes / No 1 pt
  13. A competitor that opened, closed or rebranded was reported to the pricing desk Yes / No 1 pt
  14. The site is not left without the staffing required by company policy while the survey is done Yes / No 1 pt
  15. One competitor price observed during the visit agreed with the last survey, or changed after the survey time Yes / No 1 pt
  16. The site's regular unleaded price sits within the gap to its key competitor instructed by the pricing desk Yes / No 1 pt
  17. Employees asked know they must not discuss prices with employees of competing stations Yes / No 1 pt

5. Tax and regulatory decals 16 items

  1. A current weights and measures approval sticker is on each dispenser Yes / No 1 pt
  2. Date on the oldest weights and measures sticker seen Date
  3. The fuel tax statement decal is posted on each dispenser where local regulation requires it Yes / No 1 pt
  4. The unit of sale (gallon or liter) is stated on each dispenser face Yes / No 1 pt
  5. The octane rating decal is posted at the grade selection of each gasoline grade Yes / No 1 pt
  6. The decal disclosing the cash and credit price difference is on each dispenser, where the two prices differ Yes / No 1 pt
  7. The decal states whether debit cards are charged the cash or the credit price, where the two prices differ Yes / No 1 pt
  8. The notice of the card pre-authorization hold is posted at each dispenser, per company policy Yes / No 1 pt
  9. The conditions of any advertised discount are stated at the dispenser Yes / No 1 pt
  10. Dyed diesel or kerosene dispensers carry the "not for highway use" label, where those products are sold Yes / No 1 pt
  11. Full-service and self-service prices are each identified at the island, where both are offered Yes / No 1 pt
  12. The weights and measures complaint contact is posted where local regulation requires it Yes / No 1 pt
  13. The site's fuel retail license or permit is displayed in the store where local regulation requires it Yes / No 1 pt
  14. No price or regulatory decal is covered by a promotional sticker Yes / No 1 pt
  15. Price and regulatory decals are legible, with no fading or peeling Yes / No 1 pt
  16. Price and regulatory decals Rating
    • All present and legible 5 pts
    • Present with some hard to read 3 pts
    • Required decals missing 1 pt

6. Records 16 items

  1. A price change log is kept giving the date, the time, the grades and the new prices Yes / No 1 pt
  2. Price instructions received are kept for the period set by company policy Yes / No 1 pt
  3. Walk-out checklists for price changes are filed by date Yes / No 1 pt
  4. The daily check of the sign against the pumps is initialed on the shift checklist Yes / No 1 pt
  5. Customer price complaints are logged with the pump number and the outcome Yes / No 1 pt
  6. Customer price complaints in the last 30 days Number
  7. A customer charged more than the posted price was refunded the difference, with the refund recorded Yes / No 1 pt
  8. Weights and measures inspection reports are on file Yes / No 1 pt
  9. Corrections required by the last weights and measures inspection have been completed Yes / No 1 pt
  10. Service tickets for price sign faults are recorded with their dates Yes / No 1 pt
  11. No price sign fault has been open longer than the time allowed by company policy Yes / No 1 pt
  12. Each employee authorized to change prices has a training record for the procedure Yes / No 1 pt
  13. Corrective actions from the previous price audit have been completed Yes / No 1 pt
  14. Name of the manager Short text
  15. Overall price accuracy Rating
    • Accurate and well controlled 5 pts
    • Accurate today with weak controls 3 pts
    • Inaccurate 1 pt
  16. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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