Checklist template

Fitting room loss prevention for apparel stores

A ready-to-use checklist with 108 items in 6 sections, covering Item control, Attendant coverage, Tag checks, Empty hangers, Cameras outside, Reporting. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 108 Items
  • 90 Yes / No checks
  • 6 Scored ratings
  • 120 Points

Use this template How audits work

1. Item control 18 items

  1. The fitting room area has a single entrance, and it passes the attendant station Yes / No 1 pt
  2. In a test by the inspector, one garment more than the number on the tag was detected at the count-out Yes / No 1 pt
  3. Number tags are kept at the station and are never left in a room or handed out blank Yes / No 1 pt
  4. A lower item limit applies to high-risk categories (premium denim, swimwear, outerwear) where company policy sets one Yes / No 1 pt
  5. A companion waiting outside the rooms does not pass garments into a room after the count-in Yes / No 1 pt
  6. Garments held back above the item limit stay within the attendant's sight, not in the corridor Yes / No 1 pt
  7. Garments carried in folded over an arm or inside a store tote are unfolded for the count Yes / No 1 pt
  8. Garments sold with detachable parts (belts, hoods, liners, matching scarves) are checked for those parts at the count-out Yes / No 1 pt
  9. Shopping bags from other stores carried into the fitting rooms are noted at the count-in Yes / No 1 pt
  10. Shoe boxes taken to a fitting room are opened at the entrance to confirm both shoes are inside Yes / No 1 pt
  11. The number tag is handed over with the count when attendants change, so the count-out is done against the same tag Yes / No 1 pt
  12. Short counts recorded at the fitting room station in the last 7 days Number
  13. Items the customer is not buying are taken back at the exit and checked against the tag, not left in the room for a later visitor Yes / No 1 pt
  14. From the attendant's post, an empty room can be told apart from an occupied one (door open, sign or light) Yes / No 1 pt
  15. Rooms out of the attendant's sight are closed off when only one attendant is on duty Yes / No 1 pt
  16. Customers observed entering the fitting rooms during the visit Number
  17. Customers observed entering whose items were not counted Number
  18. Item control at the fitting room entrance during the visit Rating
    • Counts reconciled and the inspector's test caught 5 pts
    • Counts done but a short count or the test went unnoticed 3 pts
    • Items not counted 1 pt

2. Attendant coverage 18 items

  1. No hour on today's zone chart leaves the fitting rooms both unattended and unlocked Yes / No 1 pt
  2. The fitting room entrance can be seen from the cash wrap or another staffed position when the attendant steps away Yes / No 1 pt
  3. During peak hours, the attendant does not also run the go-back rack or a register Yes / No 1 pt
  4. The attendant's post gives a view of every fitting room door Yes / No 1 pt
  5. A second attendant is scheduled for weekends and sale events Yes / No 1 pt
  6. When the store runs at minimum staffing, the fitting rooms are locked and opened on request Yes / No 1 pt
  7. The attendant carries a radio or headset, or has a call button, to reach the manager on duty Yes / No 1 pt
  8. A customer who takes garments back out to the sales floor is counted in again on returning Yes / No 1 pt
  9. The attendant speaks to a customer who has been in a room longer than the time set by company policy Yes / No 1 pt
  10. One customer per room is allowed, except a caregiver with a child or a person needing assistance Yes / No 1 pt
  11. Rooms are numbered on the outside, so an incident can be recorded against its room Yes / No 1 pt
  12. No stock, rolling rack or carton is stored in a fitting room Yes / No 1 pt
  13. The go-back rack stands where customers cannot take garments from it without passing the attendant Yes / No 1 pt
  14. The attendant asked could state the item limit Yes / No 1 pt
  15. The attendant asked could state what to do on finding a removed security tag (leave it in place and call the manager) Yes / No 1 pt
  16. The attendant asked could name signs of concealment the store trains on (bulky layers, foil-lined bags, several identical items) Yes / No 1 pt
  17. Minutes the fitting room entrance was unattended during 30 minutes of observation Number
  18. Attendant coverage of the fitting rooms Rating
    • Staffed and attentive throughout 5 pts
    • Staffed with gaps 3 pts
    • Unstaffed and unlocked 1 pt

3. Tag checks 18 items

  1. Each garment brought out is checked for its security tag at the position the tagging guide gives Yes / No 1 pt
  2. Each garment brought out is checked for its price ticket Yes / No 1 pt
  3. The style number on the price ticket is compared with the garment when a ticket looks reattached Yes / No 1 pt
  4. Garments brought out are checked for holes or tears at the tag position Yes / No 1 pt
  5. Garments brought out are checked for a second garment hidden inside them Yes / No 1 pt
  6. A garment brought out without its security tag is set aside for the manager, not returned to the rack Yes / No 1 pt
  7. Garments the customer is buying go to the register with their security tags still attached Yes / No 1 pt
  8. Rooms are checked for loose security tags, pins and ink tag pieces after each customer Yes / No 1 pt
  9. Rooms are checked for torn price tickets and barcode stickers after each customer Yes / No 1 pt
  10. The opening checklist for today records a search of each room for hidden tags (under the bench, behind the mirror, along the baseboard) Yes / No 1 pt
  11. Mirror frames, bench bases and wall panels have no gap where a tag or ticket can be pushed out of sight Yes / No 1 pt
  12. Fitting rooms have no waste bin inside where tags could be dropped Yes / No 1 pt
  13. A defeated tag found in a room is bagged with the date, time and room number Yes / No 1 pt
  14. The style of a garment whose tag was found is identified from the tag position, the ticket or the hanger Yes / No 1 pt
  15. Tools found in a room (cutters, magnets, foil-lined bags) are photographed and handed to the manager Yes / No 1 pt
  16. Loose or defeated security tags found in the fitting rooms during the visit Number
  17. Detached price tickets found in the fitting rooms during the visit Number
  18. Tag checks on merchandise leaving the fitting rooms Rating
    • Every garment checked for tag and ticket 5 pts
    • Checked at a glance only 3 pts
    • Not checked 1 pt

4. Empty hangers 17 items

  1. No empty hanger was in an unoccupied fitting room at the time of the visit Yes / No 1 pt
  2. Empty hangers found in the fitting rooms during the visit Number
  3. Empty hangers are removed from each room when the room is checked after a customer Yes / No 1 pt
  4. An empty hanger found in a room with no garment to match is reported to the manager with the room number and time Yes / No 1 pt
  5. The size marker on an unexplained empty hanger is used to identify the missing style and size Yes / No 1 pt
  6. Racks on the approach to the fitting rooms are cleared of empty hangers at each recovery, so a newly emptied hanger stands out Yes / No 1 pt
  7. Hangers used for high-risk styles carry a size marker or style tag that identifies the style when found empty Yes / No 1 pt
  8. Empty hangers found bunched on one rack or pushed inside a fixture are reported to the manager Yes / No 1 pt
  9. Corners and fixtures out of sight near the fitting rooms were checked during the visit and held no discarded hangers Yes / No 1 pt
  10. Rooms are checked for empty packaging (hosiery, underwear packs, jewelry cards) after each customer Yes / No 1 pt
  11. Rooms are checked for empty shoe boxes after each customer Yes / No 1 pt
  12. Worn clothing or shoes left behind in a room are reported to the manager as a possible wear-out theft Yes / No 1 pt
  13. Every fitting room was emptied of merchandise and hangers at closing last night Yes / No 1 pt
  14. The number of unexplained empty hangers found each day is written on the closing checklist Yes / No 1 pt
  15. A style identified from an empty hanger or a defeated tag is recorded as known theft Yes / No 1 pt
  16. Fixtures directly beside the fitting room entrance do not carry styles from the high-risk list Yes / No 1 pt
  17. Recovery of fitting rooms and hangers Rating
    • Rooms clear and empty hangers tracked 5 pts
    • Rooms cleared irregularly 3 pts
    • Hangers and packaging left to accumulate 1 pt

5. Cameras outside 18 items

  1. A camera covers the entrance to the fitting room area Yes / No 1 pt
  2. On the monitor, no camera view shows the inside of a fitting room, including when a door or curtain is open Yes / No 1 pt
  3. The image shows the face of a person entering the fitting room area Yes / No 1 pt
  4. The image shows the items a person carries into the fitting room area Yes / No 1 pt
  5. The live image checked during the visit was in focus Yes / No 1 pt
  6. Lighting at the entrance lets the colors of garments be told apart on the recording Yes / No 1 pt
  7. No sign, banner or tall fixture blocks the camera's view of the entrance Yes / No 1 pt
  8. A camera covers the fixtures along the approach to the fitting rooms Yes / No 1 pt
  9. A camera covers the go-back rack Yes / No 1 pt
  10. Footage of the fitting room entrance from a day last week was played back during the visit Yes / No 1 pt
  11. The time stamp on the recording is within 1 minute of the actual time Yes / No 1 pt
  12. Recordings are kept for the retention period set by company policy Yes / No 1 pt
  13. Notices about video recording are posted as required by local regulation Yes / No 1 pt
  14. Playback is limited to managers and loss prevention staff Yes / No 1 pt
  15. Footage of an incident is exported before the recorder overwrites it Yes / No 1 pt
  16. A camera or recorder fault has an open service request Yes / No 1 pt
  17. Date the fitting room entrance camera was last checked for image and recording Date
  18. Camera coverage of the fitting room entrance Rating
    • Clear image and recording 5 pts
    • Partial view or poor image 3 pts
    • No working camera 1 pt

6. Reporting 19 items

  1. Fitting room incidents (defeated tag, unexplained hanger, item missing at the count-out) are entered in the incident log Yes / No 1 pt
  2. Each entry gives the date, the time, the room number and the style Yes / No 1 pt
  3. Incidents are sent to loss prevention within the deadline set by company policy Yes / No 1 pt
  4. Fitting room incidents recorded in the last 30 days Number
  5. Known theft from the fitting rooms is adjusted out of the on-hand inventory per company policy Yes / No 1 pt
  6. The store manager initials the fitting room incident log each week Yes / No 1 pt
  7. The days and hours of past incidents were used to set the attendant schedule Yes / No 1 pt
  8. Styles lost more than once from the fitting rooms were reviewed for extra tagging or a move away from the fitting rooms Yes / No 1 pt
  9. Fitting room incidents are mentioned at the next shift huddle Yes / No 1 pt
  10. Descriptions of repeat offenders are shared with loss prevention Yes / No 1 pt
  11. Descriptions of repeat offenders are not posted where customers can see them Yes / No 1 pt
  12. Categories with repeated fitting room losses are cycle-counted on the schedule set by company policy Yes / No 1 pt
  13. Store shrink at the last inventory (% of sales) Number
  14. Every employee scheduled as fitting room attendant has completed the fitting room procedure training Yes / No 1 pt
  15. Training records for fitting room attendants are kept at the store Yes / No 1 pt
  16. Corrective actions from the previous fitting room review have been completed Yes / No 1 pt
  17. Name of the manager on duty Short text
  18. Overall fitting room loss prevention Rating
    • Counts, coverage and room checks done throughout 5 pts
    • Controls in place but skipped at times 3 pts
    • Rooms open without counts or checks 1 pt
  19. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

Categories

Related templates

← All templates

Brand standards

At every site, every time

Start Free Contact us