Checklist template

Vape Shop

A ready-to-use checklist with 66 items in 7 sections, covering Store Exterior and Entrance, Sales Floor and Displays, Customer Service and Compliance, Safety and Inventory Management, Product Handling and Hygiene, Back Office and Staff Area and more. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 7 Sections
  • 66 Items
  • 63 Yes / No checks
  • 1 Scored ratings
  • 837 Points

Use this template How audits work

1. Store Exterior and Entrance 10 items

  1. Storefront windows are clean and free of unauthorized posters Yes / No 5 pts
  2. Main signage is clean and fully illuminated Yes / No 10 pts
  3. Entrance area is free of cigarette butts and litter Yes / No 5 pts
  4. "Must be 21+ to enter" (or local legal age) signage is clearly visible Yes / No 25 pts
  5. Window displays are current and professionally arranged Yes / No 8 pts
  6. Door locks and security gates are fully functional Yes / No 15 pts
  7. Sidewalk area is safe and clear of obstructions Yes / No 5 pts
  8. Operating hours are clearly displayed and correct Yes / No 2 pts
  9. Exterior security cameras are clean and unobstructed Yes / No 15 pts
  10. Curb appeal is inviting and well-maintained Yes / No 5 pts

2. Sales Floor and Displays 11 items

  1. E-liquid testers/bottles are neatly aligned and labels facing forward Yes / No 5 pts
  2. Glass display cases are free of fingerprints and smudges Yes / No 10 pts
  3. Hardware (Mods/Pods) is organized by brand or type Yes / No 8 pts
  4. Pricing labels are present and accurate for all items Yes / No 10 pts
  5. Shelves are fully stocked and front-faced Yes / No 5 pts
  6. Sampling area (if applicable) is sanitary and organized Yes / No 10 pts
  7. Floors are swept, mopped, and free of sticky residue Yes / No 8 pts
  8. Trash cans on the sales floor are not overflowing Yes / No 5 pts
  9. Lighting is bright and all bulbs are functional Yes / No 5 pts
  10. Store atmosphere (music/ventilation) is appropriate Yes / No 5 pts
  11. Merchandising and Display Notes Comments

3. Customer Service and Compliance 10 items

  1. Staff greet every customer immediately upon entry Yes / No 15 pts
  2. ID is checked for every customer who appears under 30 Yes / No 50 pts
  3. Staff are wearing clean, brand-appropriate attire Yes / No 10 pts
  4. Staff can explain the difference between Salt Nic and Freebase Yes / No 15 pts
  5. Staff are knowledgeable about current hardware troubleshooting Yes / No 15 pts
  6. Upselling (Coils/Batteries/Juice) is being attempted Yes / No 12 pts
  7. Staff are following local regulations regarding flavor bans/limitations Yes / No 40 pts
  8. Transaction is completed efficiently and accurately Yes / No 10 pts
  9. Staff are offering loyalty program sign-ups Yes / No 8 pts
  10. Staff maintain a professional demeanor at all times Yes / No 15 pts

4. Safety and Inventory Management 10 items

  1. High-value hardware is kept in locked cabinets Yes / No 25 pts
  2. Inventory count matches the POS system records Yes / No 20 pts
  3. E-liquid expiration dates are checked and current Yes / No 15 pts
  4. Battery safety wraps are inspected on all floor models Yes / No 30 pts
  5. Backstock is organized and off the floor Yes / No 10 pts
  6. Fire extinguisher is present and service tag is current Yes / No 20 pts
  7. First aid kit is stocked and easily accessible Yes / No 10 pts
  8. Point of Sale (POS) area is clutter-free Yes / No 5 pts
  9. Incoming shipments are processed and logged within 24 hours Yes / No 15 pts
  10. Security system/Alarm is tested and functional Yes / No 25 pts

5. Product Handling and Hygiene 10 items

  1. Staff use gloves or alcohol wipes when handling customer devices Yes / No 15 pts
  2. Drip tips/Testers are sanitized according to protocol Yes / No 20 pts
  3. E-liquid bottles are tightly sealed and leak-free Yes / No 10 pts
  4. Cleaning supplies are stored away from retail products Yes / No 10 pts
  5. Batteries are stored in plastic cases (not loose) Yes / No 30 pts
  6. Hand washing or sanitizer is used between customer interactions Yes / No 10 pts
  7. Sampling menu/Tablet is clean and functional Yes / No 5 pts
  8. Product returns/defects are logged and binned separately Yes / No 15 pts
  9. No open food or drinks are at the sales counter Yes / No 5 pts
  10. Air filtration/Vapor extractors are functional and clean Yes / No 15 pts

6. Back Office and Staff Area 10 items

  1. Employee breakroom/area is clean and tidy Yes / No 5 pts
  2. Staff schedule is posted and up to date Yes / No 5 pts
  3. Recent memo/compliance updates are signed by staff Yes / No 10 pts
  4. Security monitor is functional and visible to staff Yes / No 15 pts
  5. Cash handling and drop-safe procedures are followed Yes / No 30 pts
  6. Sensitive customer data is stored securely Yes / No 25 pts
  7. Internet and phone systems are fully operational Yes / No 10 pts
  8. Restroom is clean, stocked, and odor-free Yes / No 15 pts
  9. Maintenance requests are logged and followed up Yes / No 5 pts
  10. Emergency contact list is posted and current Yes / No 10 pts

7. Final Review 5 items

  1. Overall store presentation meets brand standards Yes / No 20 pts
  2. Current Inventory Level Rating
    • Overstocked 1 pt
    • Optimal 1 pt
    • Low 1 pt
  3. Daily cleaning checklist is completed Yes / No 10 pts
  4. Open/Close tasks are documented correctly Yes / No 10 pts
  5. Final audit summary and action items: Comments

Brand standards

At every site, every time