Checklist template

Shipment processing and replenishment for apparel stores

A ready-to-use checklist with 100 items in 6 sections, covering Receiving, Unpacking and steaming, Tagging, Floor placement, Back stock, Replenishment. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 100 Items
  • 81 Yes / No checks
  • 6 Scored ratings
  • 111 Points

Use this template How audits work

1. Receiving 17 items

  1. The delivery schedule is posted in the back room Yes / No 1 pt
  2. Employees are scheduled for processing on each delivery day Yes / No 1 pt
  3. The number of cartons is counted against the carrier's manifest before the driver leaves Yes / No 1 pt
  4. Missing or damaged cartons are written on the delivery receipt before it is signed Yes / No 1 pt
  5. Carton labels are scanned into the inventory system on the day of delivery Yes / No 1 pt
  6. Cartons with broken or re-taped seals are opened and counted with a manager present Yes / No 1 pt
  7. The receiving door is closed and locked when no delivery is being unloaded Yes / No 1 pt
  8. The shipment is staged in a marked area off the sales floor Yes / No 1 pt
  9. Cartons are sorted by department or by priority label (new arrivals, ad, replenishment) before opening Yes / No 1 pt
  10. Cartons of signage, visual kits and supplies are set apart and handed to the manager Yes / No 1 pt
  11. Transfers from other stores are received in the system under their transfer number Yes / No 1 pt
  12. Shipment discrepancies are claimed within the deadline set by company policy Yes / No 1 pt
  13. Staged cartons are stacked no higher than shoulder height Yes / No 1 pt
  14. Date of the last delivery Date
  15. Cartons received in the last delivery Number
  16. Cartons from earlier deliveries still unopened at the time of the visit Number
  17. Receiving of the last shipment Rating
    • Counted, scanned and claimed the same day 5 pts
    • Counted but scanned late 3 pts
    • Not counted against the manifest 1 pt

2. Unpacking and steaming 18 items

  1. Cartons are opened with safety cutters, not open blades Yes / No 1 pt
  2. The contents of a sample of cartons are checked against the carton label for style and quantity Yes / No 1 pt
  3. Polybags are removed before garments leave the stock room Yes / No 1 pt
  4. Polybags and cardboard are separated for recycling Yes / No 1 pt
  5. Garments shipped on transport hangers are moved onto the store's floor hangers Yes / No 1 pt
  6. Flat-packed garments that display hanging are hung on the hanger type set for their category Yes / No 1 pt
  7. Collar stays, clips, tissue and cardboard inserts are removed from garments that display hanging Yes / No 1 pt
  8. A working garment steamer is available at the processing station Yes / No 1 pt
  9. The steamer is filled with the water type stated by its manufacturer Yes / No 1 pt
  10. The steamer is descaled on the schedule set by company standard Yes / No 1 pt
  11. Woven shirts, dresses and blazers are steamed before they go to the floor Yes / No 1 pt
  12. Delicate fabrics (silk, velvet, sequins) are steamed from the inside or as the care label states Yes / No 1 pt
  13. The steamer head rests on its holder when not in use Yes / No 1 pt
  14. New arrivals sampled on the floor show no carton creases Yes / No 1 pt
  15. Units that arrive soiled or damaged are set aside and reported as shipment damage Yes / No 1 pt
  16. Processed units are grouped on rolling racks by department and style Yes / No 1 pt
  17. Units processed per labor hour on the last shipment Number
  18. Presentation of garments leaving the stock room Rating
    • Steamed, hung and floor-ready 5 pts
    • Hung but creased 3 pts
    • Sent out in polybags or creased 1 pt

3. Tagging 18 items

  1. Every unit carries a price ticket showing style, size and price Yes / No 1 pt
  2. The ticket price matched the system price on 10 units scanned Yes / No 1 pt
  3. The ticket size matched the sewn-in size label on 10 units checked Yes / No 1 pt
  4. Units without a ticket are held back until a ticket is printed Yes / No 1 pt
  5. A test ticket printed during the visit was legible and scanned at the register Yes / No 1 pt
  6. Styles already on markdown are ticketed at the markdown price before they go out Yes / No 1 pt
  7. Hard tags are applied to every category on the company tagging list Yes / No 1 pt
  8. Price tickets are attached with the fastener type the company sets for the garment (barb, string or sticker) Yes / No 1 pt
  9. Barbed ticket fasteners go through the care label or a label loop, not the face of the fabric Yes / No 1 pt
  10. The ticket printer has enough labels and ribbon for the shipment being processed Yes / No 1 pt
  11. Garments in one size or a combined size (S/M) are ticketed with the size as it appears in the system Yes / No 1 pt
  12. Cartons labeled for an advertised promotion are ticketed and processed first Yes / No 1 pt
  13. Size markers are put on hangers during processing Yes / No 1 pt
  14. Pieces sold as a set are joined or ticketed to show that they sell together Yes / No 1 pt
  15. Where RFID tickets are used, a sample carton reads the expected number of units on the handheld Yes / No 1 pt
  16. Sampled units carry the care and fiber content labels required by local regulation Yes / No 1 pt
  17. Of 10 units sampled on the processing racks, number without a price ticket Number
  18. Ticketing of new receipts Rating
    • Every unit ticketed, correct and floor-ready 5 pts
    • Some tickets missing or wrong 3 pts
    • Many units unticketed 1 pt

4. Floor placement 16 items

  1. The manager has the current floor map or visual directive showing where each new style goes Yes / No 1 pt
  2. New arrivals are placed on the fixtures named in the directive Yes / No 1 pt
  3. Older styles are moved back or consolidated to make room for new arrivals Yes / No 1 pt
  4. One unit of each size goes out first; duplicates follow only if the fixture has room Yes / No 1 pt
  5. Fixtures are filled to the capacity set by company standard, and not beyond Yes / No 1 pt
  6. Units that do not fit on the floor go to back stock under a location label Yes / No 1 pt
  7. Coordinating pieces of a collection are placed together Yes / No 1 pt
  8. Sign holders are updated when new arrivals take over a fixture Yes / No 1 pt
  9. Units for online orders or transfers out are separated from the shipment before the floor run Yes / No 1 pt
  10. Items in this week's promotion are on the floor before the promotion starts Yes / No 1 pt
  11. The shipment is worked to the floor before opening or outside peak hours, as the labor plan sets out Yes / No 1 pt
  12. No cartons or processing racks are on the sales floor during peak hours Yes / No 1 pt
  13. New arrivals are presented to floor employees at the shift huddle Yes / No 1 pt
  14. Rolling racks of processed units waiting to be placed at the time of the visit Number
  15. Hours between the last delivery and its last unit reaching the floor Number
  16. Speed from delivery to sales floor Rating
    • Same day 5 pts
    • Next day 3 pts
    • Two days or more 1 pt

5. Back stock 14 items

  1. Back stock is arranged by department, then by style, then by size Yes / No 1 pt
  2. Each rail and shelf section carries a location label Yes / No 1 pt
  3. Back stock locations are recorded in the system or on a locator sheet Yes / No 1 pt
  4. Each style on a back stock rail is marked with a divider showing its style number Yes / No 1 pt
  5. Cartons kept as back stock are labeled with style, sizes and quantity Yes / No 1 pt
  6. Past-season overstock is boxed, labeled and stored on the top shelves Yes / No 1 pt
  7. No merchandise is stored directly on the floor Yes / No 1 pt
  8. Stock on top shelves stays at least 18 in (45 cm) below the sprinkler heads Yes / No 1 pt
  9. Garments can be pulled from back stock rails without others falling Yes / No 1 pt
  10. Markdown back stock is kept apart from full-price back stock Yes / No 1 pt
  11. Customer holds, transfers out, damages and returns to vendor each have a labeled area apart from back stock Yes / No 1 pt
  12. 5 styles sampled from the locator were found in their recorded location Yes / No 1 pt
  13. Of 10 styles sampled in back stock, number with no units on the sales floor Number
  14. Organization of back stock Rating
    • Any size found within a minute 5 pts
    • Organized by department only 3 pts
    • No usable order 1 pt

6. Replenishment 17 items

  1. A report of units sold is pulled at least once a day Yes / No 1 pt
  2. Units sold yesterday were pulled from back stock before opening today Yes / No 1 pt
  3. On high-volume days, replenishment pulls are made at set times during the day Yes / No 1 pt
  4. An employee is named on the zone chart for replenishment Yes / No 1 pt
  5. Core basics (T-shirts, denim, underwear) are filled to their floor minimum Yes / No 1 pt
  6. Pulled units go out on the floor hanger and with the size marker for their category Yes / No 1 pt
  7. Units on the report that cannot be found are recorded as not found for the manager's review Yes / No 1 pt
  8. The manager reviews not-found units weekly and adjusts the stock on hand Yes / No 1 pt
  9. Emptied back stock locations are consolidated at least weekly Yes / No 1 pt
  10. Sold-out key styles have been reported to the district manager or requested by transfer Yes / No 1 pt
  11. Items for online-order pickup are picked from back stock first, where company policy says so Yes / No 1 pt
  12. Units on today's replenishment report Number
  13. Units on today's report not found in back stock Number
  14. Minutes taken to find a size requested during the visit in back stock Number
  15. Name of the store manager Short text
  16. Overall flow of merchandise from delivery to the sales floor Rating
    • Fast, accurate and floor-ready 5 pts
    • Slow or partly accurate 3 pts
    • Backlog in the stock room 1 pt
  17. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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