Checklist template

Self-serve dog wash operations in pet stores

A ready-to-use checklist with 119 items in 6 sections, covering Tubs and dryers, Supplies, Cleanliness, Drains, Signage, Payment. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 119 Items
  • 101 Yes / No checks
  • 6 Scored ratings
  • 131 Points

Use this template How audits work

1. Tubs and dryers 23 items

  1. Warm water reaches the sprayer of each tub within 30 seconds Yes / No 1 pt
  2. A mixing valve limits the water at the sprayer to the maximum temperature set by company policy Yes / No 1 pt
  3. Sprayer hoses are free of leaks and kinks Yes / No 1 pt
  4. Each trigger nozzle sprays and shuts off fully when released Yes / No 1 pt
  5. Tub surfaces are free of cracks, chips and sharp edges Yes / No 1 pt
  6. Every tub has an intact non-slip mat Yes / No 1 pt
  7. The ramp or steps to each tub are stable and have a non-slip tread Yes / No 1 pt
  8. The door or gate of each tub latches Yes / No 1 pt
  9. The tether in each tub is anchored and its clip opens and closes Yes / No 1 pt
  10. Each position of the product selector (shampoo, conditioner, flea shampoo, rinse) delivers the product selected Yes / No 1 pt
  11. Each dryer starts and blows warm, not hot, air Yes / No 1 pt
  12. Dryer hoses are free of splits and the nozzles are attached Yes / No 1 pt
  13. The low-speed setting works on each dryer Yes / No 1 pt
  14. Dryer air filters were cleaned within the interval on the maintenance schedule Yes / No 1 pt
  15. The test button trips the ground-fault outlets in the wash area Yes / No 1 pt
  16. Splash guards or curtains are intact Yes / No 1 pt
  17. A tub out of service carries an out-of-order tag Yes / No 1 pt
  18. A tub out of service is switched off at the payment unit Yes / No 1 pt
  19. A repair ticket is open for every tub or dryer out of service Yes / No 1 pt
  20. Water temperature at the sprayer (°F or °C) Number
  21. Tubs out of service at the time of the visit Number
  22. Date of the last service visit by the equipment vendor Date
  23. Condition of tubs and dryers Rating
    • All working 5 pts
    • One tub or dryer out of service and tagged 3 pts
    • Faulty equipment left in use 1 pt

2. Supplies 19 items

  1. The shampoo reservoir at each station is above its refill mark Yes / No 1 pt
  2. The conditioner reservoir at each station is above its refill mark Yes / No 1 pt
  3. The flea or specialty shampoo reservoir at each station is above its refill mark Yes / No 1 pt
  4. The tub disinfectant reservoir is above its refill mark Yes / No 1 pt
  5. Reservoirs hold only the products on the company's approved list Yes / No 1 pt
  6. Each reservoir is labeled with the product it holds Yes / No 1 pt
  7. The dilution chart is posted in the supply closet Yes / No 1 pt
  8. Clean towels are stocked at the par level where the store provides them Yes / No 1 pt
  9. Clean customer aprons are hanging at each station Yes / No 1 pt
  10. Brushes and combs for customer use are kept in a container marked as disinfected at each station Yes / No 1 pt
  11. Dog waste bags are stocked in the wash area Yes / No 1 pt
  12. One unopened backup container of each wash product is in the store Yes / No 1 pt
  13. The supply closet is locked Yes / No 1 pt
  14. Wash supplies are ordered from a par list on a set day each week Yes / No 1 pt
  15. Containers of wash product are marked with the date opened Yes / No 1 pt
  16. Paper towels and hand soap are stocked at the customer sink Yes / No 1 pt
  17. Towels, brushes and treats for sale are stocked on the fixture beside the wash Yes / No 1 pt
  18. Clean towels on hand Number
  19. Supply levels at the wash Rating
    • Every product and consumable stocked 5 pts
    • One item low or empty 3 pts
    • Several items empty 1 pt

3. Cleanliness 18 items

  1. Tubs are free of hair and dirt at the time of the visit Yes / No 1 pt
  2. An employee rinses and disinfects each tub after use or at the interval set by company policy Yes / No 1 pt
  3. The tub cleaning log is initialed with times for today Yes / No 1 pt
  4. Walls and splash guards are free of soap scum and mildew Yes / No 1 pt
  5. The floor is squeegeed dry Yes / No 1 pt
  6. Floor mats were lifted and cleaned underneath today Yes / No 1 pt
  7. Used towels are in a lidded hamper, with none on the floor Yes / No 1 pt
  8. Dryer hoses and nozzles are wiped free of hair Yes / No 1 pt
  9. Ramps and steps are free of hair and soap residue Yes / No 1 pt
  10. Trash cans in the wash area are not overflowing Yes / No 1 pt
  11. There is no stale wet-dog odor in the wash area Yes / No 1 pt
  12. The exhaust fan in the wash area is running Yes / No 1 pt
  13. The ceiling above the tubs shows no condensation or mold Yes / No 1 pt
  14. Aprons are wiped down or laundered after each use Yes / No 1 pt
  15. The weekly deep clean (grout, behind tubs, under ramps) is initialed on the schedule Yes / No 1 pt
  16. The door and glass of the wash area are free of smears and paw prints Yes / No 1 pt
  17. A cleanup kit for urine and feces is kept in the wash area Yes / No 1 pt
  18. Cleanliness of the wash area Rating
    • Ready for the next customer 5 pts
    • Hair or water left from the last use 3 pts
    • Dirty tubs or floor 1 pt

4. Drains 20 items

  1. A hair strainer is in place in each tub drain Yes / No 1 pt
  2. Tub hair strainers were empty or nearly empty at the time of the visit Yes / No 1 pt
  3. A tub filled for the test drained completely with no standing water Yes / No 1 pt
  4. Floor drain covers are in place and flush with the floor Yes / No 1 pt
  5. Floor drains are free of hair Yes / No 1 pt
  6. Water does not pool on the floor around the tubs Yes / No 1 pt
  7. The in-line hair interceptor is cleaned on the maintenance schedule Yes / No 1 pt
  8. There is no sewer smell from the tub or floor drains Yes / No 1 pt
  9. Supply and drain connections beneath the tubs are dry Yes / No 1 pt
  10. Preventive drain cleaning by a plumber is done on the company schedule Yes / No 1 pt
  11. The backflow preventer on the wash water supply carries a current test tag, as required by local regulation Yes / No 1 pt
  12. Enzyme drain treatment is dosed on the schedule posted in the supply closet Yes / No 1 pt
  13. The water shut-off valve for the wash is labeled Yes / No 1 pt
  14. An employee asked could point to the water shut-off valve Yes / No 1 pt
  15. Each clog or backup in the last 90 days is recorded with the repair made Yes / No 1 pt
  16. Employees sweep up hair before the floor is hosed or mopped Yes / No 1 pt
  17. The base of the walls and the fixtures next to the wash show no water damage Yes / No 1 pt
  18. Seconds for the test tub to drain Number
  19. Date the hair interceptor was last cleaned Date
  20. Drain performance Rating
    • Fast draining with no odor 5 pts
    • Slow draining 3 pts
    • Standing water or backup 1 pt

5. Signage 18 items

  1. Step-by-step wash instructions are posted at each tub Yes / No 1 pt
  2. The price and the time included are posted at the entrance to the wash Yes / No 1 pt
  3. The last wash time before closing is posted Yes / No 1 pt
  4. A sign states that a dog must be tethered and never left alone in a tub Yes / No 1 pt
  5. A sign tells customers to test the water on their hand before wetting the dog Yes / No 1 pt
  6. A sign states the company rule on dogs with fleas or contagious skin conditions Yes / No 1 pt
  7. A sign states that children must be supervised and that an adult operates the equipment Yes / No 1 pt
  8. A permanent slip warning is posted at the wash entrance Yes / No 1 pt
  9. The weight limit is marked on each ramp or tub Yes / No 1 pt
  10. Dryer instructions tell customers to start on low and keep the nozzle away from the dog's face and ears Yes / No 1 pt
  11. Out-of-order signs are kept at the wash Yes / No 1 pt
  12. A sign tells customers how to call an employee for help Yes / No 1 pt
  13. The call button at the wash brought an employee when tested Yes / No 1 pt
  14. Signs in the store direct customers from the entrance to the wash Yes / No 1 pt
  15. The liability notice supplied by head office is posted unaltered Yes / No 1 pt
  16. All signs are the current printed version, with no handwritten or water-damaged signs Yes / No 1 pt
  17. The wash loyalty or punch card offer is posted Yes / No 1 pt
  18. Signage at the wash Rating
    • Complete, current and legible 5 pts
    • Some signs missing or damaged 3 pts
    • Instructions or safety rules not posted 1 pt

6. Payment 21 items

  1. The payment unit at each tub accepts a card and starts the timer Yes / No 1 pt
  2. The timer display counts down where the customer can see it Yes / No 1 pt
  3. The timer gives a warning before the time runs out Yes / No 1 pt
  4. A paid test cycle ran for the full time posted Yes / No 1 pt
  5. Customers can add time without restarting the cycle Yes / No 1 pt
  6. The price charged by the payment unit matches the posted price Yes / No 1 pt
  7. Washes sold at the register are scanned under the dog wash item number Yes / No 1 pt
  8. Tokens or activation codes are kept in a locked drawer Yes / No 1 pt
  9. Tokens are counted at closing and reconciled to washes sold Yes / No 1 pt
  10. Free washes (adoption coupon, loyalty reward, service recovery) are recorded with the reason and the approving manager Yes / No 1 pt
  11. Employees washing their own dogs pay or record the wash as company policy states Yes / No 1 pt
  12. Refunds for equipment failure are recorded with the tub number Yes / No 1 pt
  13. The machine cycle count is compared with register sales every week Yes / No 1 pt
  14. A variance between cycle count and sales last week has a written explanation Yes / No 1 pt
  15. Washes sold last week Number
  16. Machine cycle count last week Number
  17. Free washes recorded last week Number
  18. Refunds for equipment failure in the last 30 days Number
  19. Name of the store manager Short text
  20. Overall operation of the self-serve dog wash Rating
    • Standards met in every section 5 pts
    • Lapses in one or two sections 3 pts
    • Lapses in most sections 1 pt
  21. Corrective actions required Comments

Brand standards

At every site, every time