Checklist template

Sales floor recovery and sizing for apparel stores

A ready-to-use checklist with 101 items in 6 sections, covering Folding, Hanging and sizing, Size runs, Go-backs, Fixtures, Cleanliness. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 101 Items
  • 84 Yes / No checks
  • 6 Scored ratings
  • 114 Points

Use this template How audits work

1. Folding 18 items

  1. Front tables are refolded at each recovery time set on the daily schedule Yes / No 1 pt
  2. Unfolded pieces left on a table are refolded into their own stack, not laid on top of another style Yes / No 1 pt
  3. The folded edge of each stack faces the main aisle Yes / No 1 pt
  4. Refolded stacks are put back in size order, not only squared up Yes / No 1 pt
  5. Stacks down to 2 pieces or fewer are refilled from back stock or merged with the next stack of the same style Yes / No 1 pt
  6. Each stack holds one style in one color Yes / No 1 pt
  7. Soiled or damaged pieces found while refolding are pulled for the damage bin Yes / No 1 pt
  8. Size stickers or size strips show on the front of each folded piece, where the company uses them Yes / No 1 pt
  9. A table shopped down during the visit was refolded within 15 minutes Yes / No 1 pt
  10. Each cubby of the denim wall holds one fit and one wash, matching the label on the shelf Yes / No 1 pt
  11. Stacks on wall shelves are lined up with the front edge of the shelf Yes / No 1 pt
  12. Heavy sweaters are folded, not hung, per company standard Yes / No 1 pt
  13. No unfolded garment lies on top of a table Yes / No 1 pt
  14. Polybags, tissue and cardboard inserts have been removed from folded displays Yes / No 1 pt
  15. No stack overhangs the edge of its table Yes / No 1 pt
  16. The first table inside the entrance is fully folded at the time of the visit Yes / No 1 pt
  17. Tables that needed refolding at the time of the visit Number
  18. Folding on tables and shelves Rating
    • Crisp and consistent on every table 5 pts
    • A few tables shopped down 3 pts
    • Most tables unfolded 1 pt

2. Hanging and sizing 19 items

  1. Garments put back on a rack are slotted into their size, not hung at the front Yes / No 1 pt
  2. Garments that have slipped off their hangers are rehung during each recovery round Yes / No 1 pt
  3. Garments on each arm face the same direction Yes / No 1 pt
  4. Size dividers on wall rails are present and match the sizes hung behind them Yes / No 1 pt
  5. A garment can be lifted off the rail with one hand without pulling its neighbors off Yes / No 1 pt
  6. Inside-out or unfastened garments on the racks are corrected during recovery Yes / No 1 pt
  7. Straps sit in the hanger notches Yes / No 1 pt
  8. Garments on a twisted or broken hanger are moved onto a new hanger during recovery Yes / No 1 pt
  9. Jackets and coats hang on shaped hangers Yes / No 1 pt
  10. Each rail runs from the smallest size to the largest in the direction set by company standard Yes / No 1 pt
  11. Every hanger carries a size marker on racks that use them Yes / No 1 pt
  12. Garments hung back with a missing size marker get a new marker during recovery Yes / No 1 pt
  13. Long dresses and coats hang on high rails and do not touch the floor Yes / No 1 pt
  14. Racks on the fitting room approach and at the front of the store are recovered at every recovery round Yes / No 1 pt
  15. Each rail section holds one style, with no stray style hung among it Yes / No 1 pt
  16. No empty hangers are left on the racks Yes / No 1 pt
  17. Of 20 hanging garments sampled, number whose size marker did not match the garment's size label Number
  18. Of 20 hanging garments sampled, number out of size order Number
  19. Hanging and sizing on racks Rating
    • In size order with correct markers 5 pts
    • Some racks out of order 3 pts
    • Sizes mixed throughout 1 pt

3. Size runs 16 items

  1. Key styles on the front fixtures have every size of their run on the floor Yes / No 1 pt
  2. A size-run check of the denim wall was done today Yes / No 1 pt
  3. The size-run check uses a handheld or a printed stock report, not memory Yes / No 1 pt
  4. Time of the last size-run check on the floor today Short text
  5. Sizes missing from the floor are pulled from back stock during recovery Yes / No 1 pt
  6. Sizes missing from the floor and from back stock are written on the out-of-stock list Yes / No 1 pt
  7. Each fit on the denim wall is stocked by waist and inseam in size order Yes / No 1 pt
  8. The middle sizes of key styles are doubled on the floor, per company standard Yes / No 1 pt
  9. Units beyond the floor capacity of a size are in back stock, not forced onto the rack Yes / No 1 pt
  10. Styles left with 3 sizes or fewer are consolidated on the fixture designated for broken runs Yes / No 1 pt
  11. Petite, tall and plus sizes are merchandised in their designated areas Yes / No 1 pt
  12. Each style worn by a mannequin is available in its size run within sight of the mannequin Yes / No 1 pt
  13. Styles in this week's promotion have every size on the floor Yes / No 1 pt
  14. Of 10 key styles checked, number with at least one size missing from the floor Number
  15. Sizes missing from the floor on those 10 key styles that were found in back stock Number
  16. Size availability on key styles Rating
    • Full runs on the floor 5 pts
    • Gaps that back stock could fill 3 pts
    • Many broken runs 1 pt

4. Go-backs 16 items

  1. Each floor zone has an employee named on the zone chart to return its go-backs Yes / No 1 pt
  2. Go-backs are collected from the cash wrap at the times set in the daily schedule Yes / No 1 pt
  3. Returned merchandise is re-ticketed before it goes back to the floor Yes / No 1 pt
  4. Returned merchandise that requires a security tag is re-tagged before it goes back to the floor Yes / No 1 pt
  5. Go-backs are returned to their home fixture, not to the nearest rack Yes / No 1 pt
  6. Go-backs are put back on the floor hanger used for their category Yes / No 1 pt
  7. Clearance go-backs are returned to the clearance section under their size Yes / No 1 pt
  8. Go-backs of styles no longer on the floor are held on a designated rail for the manager's decision Yes / No 1 pt
  9. Canceled online-order pickups are returned to the floor on the day they are canceled Yes / No 1 pt
  10. Customer holds at the cash wrap that are past their hold time are returned to the floor at closing Yes / No 1 pt
  11. Merchandise abandoned near the entrance or along the checkout line is cleared at least hourly Yes / No 1 pt
  12. No merchandise is left on top of racks, on mannequin bases or on seating Yes / No 1 pt
  13. The go-back rail in the back room was empty at opening today Yes / No 1 pt
  14. Stray items (wrong style, wrong department) found in 3 fixtures sampled Number
  15. Units waiting at the cash wrap to be returned to the floor Number
  16. Return of go-backs to the floor Rating
    • Returned to the home fixture within the hour 5 pts
    • Returned by end of day 3 pts
    • Left over to the next day 1 pt

5. Fixtures 15 items

  1. Racks and tables pushed out of place by customers are put back in their positions during recovery Yes / No 1 pt
  2. Fixtures are square to the aisle and to each other Yes / No 1 pt
  3. Sign holders knocked over or out of position are set back where they belong Yes / No 1 pt
  4. Fixture arms knocked loose are reseated in their slots Yes / No 1 pt
  5. Broken fixture parts found during recovery are reported to the manager on the same day Yes / No 1 pt
  6. Shelves are level, with all their clips or brackets in place Yes / No 1 pt
  7. Wheels are locked on rolling fixtures used on the sales floor Yes / No 1 pt
  8. Hangers and garments that fell behind wall fixtures are retrieved during recovery Yes / No 1 pt
  9. Fixtures emptied by sales are refilled from back stock or consolidated, not left half bare Yes / No 1 pt
  10. Tables are clear of shopping baskets, cups and bags left behind by customers Yes / No 1 pt
  11. Size dividers on round racks are present and in order Yes / No 1 pt
  12. Clothing pulled loose on mannequins is re-dressed during recovery Yes / No 1 pt
  13. Mannequins stand firmly on their bases Yes / No 1 pt
  14. Table tops are free of chips and peeling laminate Yes / No 1 pt
  15. Fixtures after recovery Rating
    • Back in place, filled and aligned 5 pts
    • Minor misalignment or gaps 3 pts
    • Left out of place or half bare 1 pt

6. Cleanliness 17 items

  1. The sales floor is free of hangers, size markers, tags and plastic Yes / No 1 pt
  2. No garment has fallen under a round rack or a table Yes / No 1 pt
  3. The floor under racks and tables is free of dust Yes / No 1 pt
  4. Mirrors on the sales floor are free of smudges Yes / No 1 pt
  5. Glass shelves and display cases are free of dust Yes / No 1 pt
  6. The shoulders of garments on wall rails are free of dust Yes / No 1 pt
  7. The entrance mat is clean Yes / No 1 pt
  8. The entrance door glass is free of handprints Yes / No 1 pt
  9. The cash wrap counter is free of go-backs, hangers and paperwork Yes / No 1 pt
  10. Folding boards, size-marker bins and steamers are stored out of customers' sight Yes / No 1 pt
  11. No cartons, rolling racks or trash bags are on the sales floor during opening hours Yes / No 1 pt
  12. Mid-day recovery times are assigned by zone on the daily schedule Yes / No 1 pt
  13. Recovery tasks not finished at closing last night were handed to the opening team in writing Yes / No 1 pt
  14. Estimated minutes of work to bring the whole floor to standard at the time of the visit Number
  15. Name of the store manager Short text
  16. Overall recovery of the sales floor Rating
    • To standard throughout 5 pts
    • To standard at the front only 3 pts
    • Not recovered 1 pt
  17. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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