Checklist template

Retail and pro shop merchandising for fitness centers

A ready-to-use checklist with 98 items in 6 sections, covering Display, Assortment, Pricing, Stock, Cooler, Checkout. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 98 Items
  • 80 Yes / No checks
  • 7 Scored ratings
  • 115 Points

Use this template How audits work

1. Display 19 items

  1. The pro shop can be seen from the check-in point Yes / No 1 pt
  2. The retail wall and fixtures match the current planogram from head office Yes / No 1 pt
  3. Apparel is hung or folded by size, smallest in front or on top Yes / No 1 pt
  4. Hangers face the same way and carry size markers Yes / No 1 pt
  5. The mannequin or bust form wears branded apparel of the current season Yes / No 1 pt
  6. Club-branded apparel holds the eye-level positions Yes / No 1 pt
  7. No hook is empty in the face-out accessory displays Yes / No 1 pt
  8. The front feature display holds the product of the month Yes / No 1 pt
  9. Accessories are grouped by use: lifting (gloves, straps, belts), hydration (bottles, shakers), locker (padlocks, towels) Yes / No 1 pt
  10. Protein tubs and boxes are pulled forward with labels facing the member Yes / No 1 pt
  11. Glass showcases are free of fingerprints Yes / No 1 pt
  12. All display and showcase lights are working Yes / No 1 pt
  13. No shipping carton or storage box is visible in the shop Yes / No 1 pt
  14. No shelf is broken and no hook or shelf clip is missing Yes / No 1 pt
  15. Top shelves and the product on them are free of dust Yes / No 1 pt
  16. Earbuds, fitness trackers and other high-value items are in a locked case or behind the desk, with a display card on the shelf Yes / No 1 pt
  17. Members can reach unlocked merchandise without going behind the desk Yes / No 1 pt
  18. Match between the display and the planogram Rating
    • Matches the planogram 5 pts
    • A few items out of position 3 pts
    • Planogram not followed 1 pt
  19. Overall look of the pro shop Rating
    • Full, tidy and inviting 5 pts
    • Tidy but sparse or dated 3 pts
    • Untidy or neglected 1 pt

2. Assortment 19 items

  1. Every item on the company's core retail list is on display Yes / No 1 pt
  2. Core list items missing from the display Number
  3. Padlocks are on sale for members who arrive without one Yes / No 1 pt
  4. Lifting gloves and belts are offered in at least three sizes Yes / No 1 pt
  5. Each branded apparel style on display runs from small to extra-large Yes / No 1 pt
  6. Branded apparel is offered in both men's and women's cuts Yes / No 1 pt
  7. Apparel on display belongs to the current season's line Yes / No 1 pt
  8. Discontinued items are removed or grouped in the clearance spot Yes / No 1 pt
  9. Every supplement on the shelf comes from the approved vendor list Yes / No 1 pt
  10. Water bottles and shakers are offered in at least two sizes Yes / No 1 pt
  11. Single-serve protein or pre-workout packets are offered beside the full-size tubs Yes / No 1 pt
  12. Protein bars are offered in at least the number of flavors shown on the planogram Yes / No 1 pt
  13. Recovery items (foam rollers, massage balls, resistance bands) are on display Yes / No 1 pt
  14. Forgotten-item basics are on sale: socks, hair ties, deodorant, shower sandals Yes / No 1 pt
  15. Gift cards are displayed at the desk Yes / No 1 pt
  16. Items from the latest shipment were on display within 48 hours of receipt Yes / No 1 pt
  17. The manager can name the three best-selling retail items of last month Yes / No 1 pt
  18. Apparel styles on display Number
  19. Fit of the assortment to this club's members Rating
    • Covers what members ask for 5 pts
    • Gaps in sizes or categories 3 pts
    • Poor fit or mostly leftovers 1 pt

3. Pricing 17 items

  1. Every item or peg has a price tag or a shelf label Yes / No 1 pt
  2. Shelf labels are printed in the company format Yes / No 1 pt
  3. Each shelf label sits under the product it describes Yes / No 1 pt
  4. Ten items scanned at the register matched their shelf price Yes / No 1 pt
  5. Sampled items whose register price differed from the shelf price Number
  6. Member and non-member prices are both shown where two prices apply Yes / No 1 pt
  7. Sale tags show the regular price and the end date of the sale Yes / No 1 pt
  8. No tag from an ended promotion remains on the shelf Yes / No 1 pt
  9. Clearance markdowns follow the markdown schedule from head office Yes / No 1 pt
  10. Each apparel piece has a hang tag with size, price and barcode Yes / No 1 pt
  11. The bundle price on the sign (for example shaker plus protein) is the price charged at the register Yes / No 1 pt
  12. Prices follow the current company price list, with no local changes Yes / No 1 pt
  13. Items in the locked showcase have a visible price card Yes / No 1 pt
  14. Shake and smoothie menu board prices match the register Yes / No 1 pt
  15. The latest price change bulletin was applied by its effective date Yes / No 1 pt
  16. Effective date of the latest price change bulletin applied Date
  17. Accuracy of retail pricing Rating
    • All sampled prices correct and labeled 5 pts
    • Labels missing but prices correct 3 pts
    • Price errors found 1 pt

4. Stock 18 items

  1. Refilling the retail wall from back stock is on the front desk task list for every shift Yes / No 1 pt
  2. Back stock is sorted by category with labels facing out Yes / No 1 pt
  3. No item is missing from the sales floor while back stock holds it Yes / No 1 pt
  4. Par levels for core items are posted in the stock room Yes / No 1 pt
  5. The retail order was placed on its scheduled day Yes / No 1 pt
  6. Date of the last retail order Date
  7. A core item that is out of stock has a shelf tag in its place, so the position is not filled with another product Yes / No 1 pt
  8. The last retail order included every core item that was out of stock on the sales floor Yes / No 1 pt
  9. Core items out of stock for more than 7 days Number
  10. Slow sellers named by head office have been marked down or returned as instructed Yes / No 1 pt
  11. Items out of stock on the sales floor Number
  12. Damaged or defective items are held in a marked bin for return to the vendor Yes / No 1 pt
  13. Back stock apparel is kept in its poly bags, off the floor Yes / No 1 pt
  14. Stock for the next retail promotion was on site before the promotion's start date Yes / No 1 pt
  15. Bars and supplements nearest their date are in front on the retail shelf Yes / No 1 pt
  16. Staff uniforms are stored apart from retail stock Yes / No 1 pt
  17. Spare hangers, size markers and blank shelf labels are on hand to reset the display Yes / No 1 pt
  18. Availability of stock on the sales floor Rating
    • Full on every core item 5 pts
    • A few gaps 3 pts
    • Many gaps 1 pt

5. Cooler 10 items

  1. The beverage cooler stands on the path members take to leave, within sight of the desk Yes / No 1 pt
  2. Cooler shelves are set as shown on the diagram from head office or the beverage vendor Yes / No 1 pt
  3. Water and ready-to-drink protein occupy the shelves at eye level Yes / No 1 pt
  4. Protein bars or snacks are displayed on a rack beside the cooler Yes / No 1 pt
  5. The cooler holds only products for sale, with no employee food or drinks Yes / No 1 pt
  6. The cooler was refilled before the evening peak Yes / No 1 pt
  7. The top of the cooler is not used for storage Yes / No 1 pt
  8. Cooler lighting is on during opening hours Yes / No 1 pt
  9. Cooler shelves that differ from the diagram Number
  10. Presentation of the cooler as part of the shop Rating
    • Full, cold and well lit 5 pts
    • Partly filled or poorly faced 3 pts
    • Empty shelves or lights out 1 pt

6. Checkout 15 items

  1. Retail purchases can be charged to the member's payment method on file Yes / No 1 pt
  2. Impulse items (bars, single-serve packets, hair ties) are displayed within arm's reach of the desk Yes / No 1 pt
  3. Countertop displays are limited to those shown on the planogram Yes / No 1 pt
  4. Every item sampled scanned without manual price entry Yes / No 1 pt
  5. A printed or emailed receipt is offered for retail purchases Yes / No 1 pt
  6. The return and exchange policy is posted at the desk Yes / No 1 pt
  7. Members who want to try on apparel are offered a fitting room or the locker room Yes / No 1 pt
  8. An employee asked could name the current retail promotion Yes / No 1 pt
  9. An employee asked could explain the difference between two protein products on the shelf Yes / No 1 pt
  10. Employees do not make health claims beyond what is printed on the product label Yes / No 1 pt
  11. The month's retail sales goal and progress are posted in the staff area Yes / No 1 pt
  12. Retail sales for the month to date (dollars) Number
  13. Name of the manager on duty Short text
  14. Overall rating of retail merchandising Rating
    • Meets the standard 5 pts
    • Partly meets the standard 3 pts
    • Does not meet the standard 1 pt
  15. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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