Checklist template

Price tag and promotional signage accuracy for furniture stores

A ready-to-use checklist with 102 items in 6 sections, covering Tags, Promotional signs, Financing offers, Expired offers, Scan checks, Legal disclaimers. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 102 Items
  • 80 Yes / No checks
  • 6 Scored ratings
  • 110 Points

Use this template How audits work

1. Tags 19 items

  1. Every floor sample in the sofa and sectional area carries a price tag Yes / No 1 pt
  2. Every dining and bedroom group carries a tag on the main piece of the group Yes / No 1 pt
  3. The SKU or vendor model number on each sampled tag matches the piece it hangs on Yes / No 1 pt
  4. Group tags list each piece included in the group price (for example table and 4 chairs) Yes / No 1 pt
  5. Group tags also give the price of each piece when pieces are sold separately Yes / No 1 pt
  6. Tags on sectionals state the configuration priced (number of pieces, left or right chaise) Yes / No 1 pt
  7. Tags on upholstery identify the fabric or leather grade the price applies to Yes / No 1 pt
  8. Tags state when a different fabric, finish or size changes the price Yes / No 1 pt
  9. Tags on special-order pieces state that the item is special order and give the estimated lead time Yes / No 1 pt
  10. Tags are printed from the current price file, with no handwritten prices or stickers over the price Yes / No 1 pt
  11. Tags on power upholstery state whether the price is for manual or power motion Yes / No 1 pt
  12. Tags hang in the standard position (front left arm, headboard post or table top holder) Yes / No 1 pt
  13. Tag holders and sleeves are clear and uncracked so the full tag can be read Yes / No 1 pt
  14. Where a regular price and a sale price are both shown, the regular price matches the price file Yes / No 1 pt
  15. Delivery, assembly and protection plan charges are not included in the tag price unless the tag says so Yes / No 1 pt
  16. Floor samples checked for a tag Number
  17. Floor samples found without a tag Number
  18. Tags found with a wrong SKU or description Number
  19. Tag coverage on the floor samples checked Rating
    • Every sample tagged correctly 5 pts
    • A few tags missing or wrong 3 pts
    • Many tags missing or wrong 1 pt

2. Promotional signs 17 items

  1. The signs on the floor match the sign kit list for the current promotional event Yes / No 1 pt
  2. The event name and dates on the signs match the current flyer or advertisement Yes / No 1 pt
  3. Percent-off signs name the category or collection they apply to Yes / No 1 pt
  4. "Up to" and "from" savings claims are in the wording and type size supplied by head office Yes / No 1 pt
  5. Sign toppers and hang tags are placed only on items included in the event Yes / No 1 pt
  6. Items excluded from the event that sit inside a signed area are marked as excluded Yes / No 1 pt
  7. Doorbuster and limited-quantity items are signed with the quantity or time limit advertised Yes / No 1 pt
  8. Each advertised feature item is on the floor with its feature sign Yes / No 1 pt
  9. Free delivery or free gift offers are signed with the minimum purchase that applies Yes / No 1 pt
  10. Bundle offers (for example buy the sofa, save on the loveseat) state which pieces qualify Yes / No 1 pt
  11. Signs are printed from head office artwork, with none made in the store Yes / No 1 pt
  12. Clearance signs appear only on pieces coded as clearance in the system Yes / No 1 pt
  13. "As is" and final sale pieces are signed with the condition and the no-return terms Yes / No 1 pt
  14. Digital screens in the store show the current event creative Yes / No 1 pt
  15. Advertised feature items checked Number
  16. Advertised feature items missing from the floor or missing their sign Number
  17. Execution of the current promotional sign kit Rating
    • Complete and correctly placed 5 pts
    • Partly installed or some misplaced 3 pts
    • Largely missing or wrong 1 pt

3. Financing offers 16 items

  1. Financing signs show the promotion currently offered by the finance provider Yes / No 1 pt
  2. The term in months on the financing signs matches the current offer bulletin Yes / No 1 pt
  3. The minimum purchase amount required for the financing offer is stated on the sign Yes / No 1 pt
  4. "Equal monthly payments" and "deferred interest" offers are each labeled as what they are, without mixing the two Yes / No 1 pt
  5. Monthly payment examples on tags were calculated from the current price and the current term Yes / No 1 pt
  6. Monthly payment examples state the number of payments Yes / No 1 pt
  7. The sign states that the offer is subject to credit approval Yes / No 1 pt
  8. The start and end dates of the financing offer are printed on the sign Yes / No 1 pt
  9. Lease-to-own or no-credit-needed signs are separate from, and not confused with, the credit financing signs Yes / No 1 pt
  10. Signs name the finance provider as required by the provider's advertising guidelines Yes / No 1 pt
  11. Financing brochures at the desks are the current version Yes / No 1 pt
  12. Financing signs from the provider's previous campaign have been removed from desks and tag holders Yes / No 1 pt
  13. Associates asked could explain what happens under a deferred interest offer if the balance is not paid by the end of the term Yes / No 1 pt
  14. Financing signs checked Number
  15. Financing signs found with a wrong term, date or minimum purchase Number
  16. Accuracy of financing offer signs Rating
    • All current and complete 5 pts
    • A few outdated or incomplete 3 pts
    • Many outdated or misleading 1 pt

4. Expired offers 15 items

  1. No sign on the sales floor shows an event end date that has passed Yes / No 1 pt
  2. Signs from the previous event were removed before opening on the first day of the current event Yes / No 1 pt
  3. Event signs at the sales desks and the cash desk are for the current event only Yes / No 1 pt
  4. Hang tags and toppers from past events have been removed from tag holders, not left behind the new tag Yes / No 1 pt
  5. Sale price tags have been replaced with regular price tags on items whose sale has ended Yes / No 1 pt
  6. Expired manufacturer rebate or mail-in offer cards have been removed from displays Yes / No 1 pt
  7. Holiday-specific signs were taken down within the time set by company policy after the holiday Yes / No 1 pt
  8. Outdated flyers and catalogs have been removed from the entrance rack and the desks Yes / No 1 pt
  9. Coupons and bounce-back cards handed out at the cash desk are for the current or the next event Yes / No 1 pt
  10. Old signs are recycled or stored in the sign room, not left behind furniture or under desks Yes / No 1 pt
  11. One named employee is responsible for the sign change on each event start date Yes / No 1 pt
  12. Name of the employee responsible for sign changes Short text
  13. End date printed on the oldest promotional sign found on the floor Date
  14. Expired signs or tags found during the visit Number
  15. Removal of expired offers Rating
    • None found 5 pts
    • One to three found 3 pts
    • More than three found 1 pt

5. Scan checks 18 items

  1. Sales associates can look up a price on the floor with a handheld or tablet, without going to the sales desk Yes / No 1 pt
  2. The system price matched the tag price on every sampled regular-price item Yes / No 1 pt
  3. The system price matched the sign price on every sampled sale item Yes / No 1 pt
  4. The system description matched the item for every sampled tag Yes / No 1 pt
  5. Each sampled group or package rang at the group price when its pieces were entered Yes / No 1 pt
  6. Sampled clearance items rang at the clearance price shown on the tag Yes / No 1 pt
  7. Sampled rugs and accessories with barcode labels scanned at the labeled price Yes / No 1 pt
  8. Sampled mattress sets rang at the tagged price for the queen size Yes / No 1 pt
  9. Each price discrepancy found was corrected on the floor before the end of the visit Yes / No 1 pt
  10. Discrepancies where the system price was higher than the tag were reported to the pricing team Yes / No 1 pt
  11. The store honors the lower price for the customer when a tag error is found, per company policy Yes / No 1 pt
  12. A price audit by store staff was completed in the last 7 days Yes / No 1 pt
  13. Date of the last price audit by store staff Date
  14. Tags affected by the most recent price change bulletin were reprinted within the time set by company policy Yes / No 1 pt
  15. Items scanned or looked up during the visit Number
  16. Items where the system price was higher than the tag or sign Number
  17. Items where the system price was lower than the tag or sign Number
  18. Price accuracy of the sample Rating
    • No discrepancy 5 pts
    • One or two discrepancies 3 pts
    • More than two discrepancies 1 pt

6. Legal disclaimers 17 items

  1. Signs comparing a sale price with a regular or "compare at" price carry the reference-price wording supplied by head office Yes / No 1 pt
  2. The disclaimer text on promotional signs has not been trimmed, folded under or covered by another sign Yes / No 1 pt
  3. Disclaimer text is large enough to be read from where the customer stands at the sign Yes / No 1 pt
  4. Financing signs carry the full disclosure block supplied by the finance provider Yes / No 1 pt
  5. "While quantities last" or "no rain checks" appears on limited-quantity offers where head office artwork includes it Yes / No 1 pt
  6. Environmental or recycling fees are shown on tags or signs where local regulation requires Yes / No 1 pt
  7. Law labels have not been cut off upholstered floor samples Yes / No 1 pt
  8. Protection plan signs state that terms and conditions apply and where to read them Yes / No 1 pt
  9. The return, cancellation and restocking policy is posted at the sales desk or cash desk Yes / No 1 pt
  10. Signs for "as is" merchandise state that the manufacturer's warranty may not apply, per company policy Yes / No 1 pt
  11. Signs are in the language or languages required by local regulation Yes / No 1 pt
  12. Leather-match, bonded leather and faux leather are named as such on tags, not described as leather Yes / No 1 pt
  13. Country-of-origin or "made in" claims on signs come from head office artwork only Yes / No 1 pt
  14. The store keeps the current head office signage and disclaimer guide where the sign setter can consult it Yes / No 1 pt
  15. Name of the store manager Short text
  16. Overall accuracy of tags and promotional signage Rating
    • Accurate throughout 5 pts
    • Accurate with isolated errors 3 pts
    • Errors found in several areas 1 pt
  17. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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