Checklist template

Pet Store Operations

A ready-to-use checklist with 31 items in 5 sections, covering Live Animal Care & Welfare, Food Safety & Inventory Control, Store Sanitation & Odor Control, Merchandising & Specialty Zones, Staff Engagement & Compliance. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 5 Sections
  • 31 Items
  • 25 Yes / No checks
  • 5 Scored ratings
  • 275 Points

Use this template How audits work

1. Live Animal Care & Welfare 6 items

  1. Are all animal enclosures (habitats, aquariums, avian cages) clean, dry, and free of excess waste? Yes / No 10 pts
  2. Are daily feeding, watering, and medication logs completed and signed off for every habitat? Yes / No 10 pts
  3. Is the isolation/quarantine room completely separate and utilized for symptomatic or new arrivals? Yes / No 10 pts
  4. Are temperature and humidity levels in reptile and small animal enclosures within specified breed ranges? Yes / No 9 pts
  5. Is live animal inventory (including fish counts) accurately updated in the system daily? Yes / No 8 pts
  6. Animal Welfare Standard: Rating
    • Flawless Care 10 pts
    • Minor Logging Delays 5 pts
    • Critical Welfare Risk 0 pts

2. Food Safety & Inventory Control 6 items

  1. Are all pet food bags and treat bins free of punctures, tears, or signs of pest chewing? Yes / No 10 pts
  2. Is strict First-In, First-Out (FIFO) rotation executed on all dry, wet, and raw frozen pet food? Yes / No 9 pts
  3. Are bulk treat bars and self-serve stations cleaned, sanitized, and restocked daily? Yes / No 8 pts
  4. Are expiration dates on high-turnover items (e.g., raw food, supplements) checked and unexpired? Yes / No 9 pts
  5. Are premium raw food freezers maintaining corporate temperature specs with logs completed? Yes / No 10 pts
  6. Inventory Integrity: Rating
    • Pristine & Rotated 10 pts
    • Minor Rotation Gaps 5 pts
    • Expired/Damaged Stock 0 pts

3. Store Sanitation & Odor Control 6 items

  1. Is the sales floor completely free of visible pet accidents, hair drifts, or litter tracks? Yes / No 9 pts
  2. Are corporate-approved, pet-safe disinfectants utilized exclusively across all surfaces? Yes / No 10 pts
  3. Is the air quality fresh, well-ventilated, and entirely free of noticeable habitat or animal odors? Yes / No 10 pts
  4. Are garbage bins in the live animal and grooming zones emptied before reaching capacity? Yes / No 7 pts
  5. Are drainage grates and aquarium filtration systems clear of debris and functioning smoothly? Yes / No 8 pts
  6. Sanitation Level: Rating
    • Clinical/Odorless 10 pts
    • Surface Dust/Minor Odor 5 pts
    • Unsanitary Environment 0 pts

4. Merchandising & Specialty Zones 6 items

  1. Is the flea, tick, and preventative medicine cabinet locked with keys accounted for? Yes / No 10 pts
  2. Are heavy bulk items (large dog food bags, cat litter) safely stacked on lower shelves or pallets? Yes / No 9 pts
  3. Is the pet apparel and toy section sized, organized, and front-faced with clear pricing? Yes / No 7 pts
  4. Are custom aquarium and reptile kit setups fully merchandised with exact component lists? Yes / No 8 pts
  5. If applicable, is the grooming or DIY dog wash station clean, dry, and stocked with fresh towels? Yes / No 9 pts
  6. Showroom Execution: Rating
    • Brand Perfect 10 pts
    • Shelving Holes/Clutter 5 pts
    • Hazardous Display 0 pts

5. Staff Engagement & Compliance 7 items

  1. Can sales associates accurately explain basic nutritional differences (e.g., grain-free vs. raw)? Yes / No 9 pts
  2. Did staff greet the customer (and their pet, if present) warmly within 10 seconds? Yes / No 8 pts
  3. Are associates checking local regulatory licenses or waivers for live animal adoptions? Yes / No 10 pts
  4. Is the emergency protocol for an escaped or injured animal clearly understood by all active staff? Yes / No 10 pts
  5. Are safety data sheets (SDS) for animal medications and chemicals readily available? Yes / No 8 pts
  6. Operational Readiness: Rating
    • Highly Competent 10 pts
    • Training Needed 5 pts
    • Non-Compliant/At Risk 0 pts
  7. Final summary Comments

Brand standards

At every site, every time