Checklist template

Locker theft and lost property management for fitness centers

A ready-to-use checklist with 114 items in 6 sections, covering Signage, Locks, Incident handling, Lost property log, Cameras outside, Trends. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 114 Items
  • 95 Yes / No checks
  • 6 Scored ratings
  • 125 Points

Use this template How audits work

1. Signage 15 items

  1. A sign at each locker room entrance tells members to lock up their belongings Yes / No 1 pt
  2. Signs carry the company-approved wording on the club's responsibility for lost or stolen items Yes / No 1 pt
  3. Signs advise members to leave valuables at home or use the valuables lockers at the front desk Yes / No 1 pt
  4. A sign states that locks left overnight on day-use lockers will be cut off Yes / No 1 pt
  5. The sign gives the time of day at which overnight locks are removed Yes / No 1 pt
  6. A sign tells members to report a theft to the front desk straight away Yes / No 1 pt
  7. Signs in the parking lot remind members not to leave valuables in view in their vehicles Yes / No 1 pt
  8. Signs prohibit photography and video in the locker rooms Yes / No 1 pt
  9. Locker room signs are at eye level and not hidden behind doors or towel carts Yes / No 1 pt
  10. Signs are posted in the languages set by company policy for this club Yes / No 1 pt
  11. Locker security signs are the printed company versions, not handwritten notices Yes / No 1 pt
  12. Operating instructions are posted on or beside keypad and digital lockers Yes / No 1 pt
  13. The welcome material given to new members mentions bringing a lock Yes / No 1 pt
  14. Front desk staff asked said they offer a lock to any member who arrives without one Yes / No 1 pt
  15. Visibility of locker security signage Rating
    • Complete and visible in every locker area 5 pts
    • Missing or hidden in one area 3 pts
    • Largely missing 1 pt

2. Locks 21 items

  1. Lockers inspected during the visit Number
  2. Lockers found with a damaged door, hinge or latch Number
  3. Every damaged locker found was already tagged out of use Yes / No 1 pt
  4. Locked doors sampled could not be pulled open at a corner far enough to reach inside Yes / No 1 pt
  5. Hasps on the lockers sampled are not bent or cut Yes / No 1 pt
  6. Padlocks are sold or lent at the front desk Yes / No 1 pt
  7. Padlocks sold at the desk have a hardened steel shackle Yes / No 1 pt
  8. Keypad or digital locks tested opened only with the code that was set Yes / No 1 pt
  9. No digital lock sampled showed a low-battery warning Yes / No 1 pt
  10. The master key or override device for the lockers is kept in a locked place Yes / No 1 pt
  11. Each use of the master key or override is recorded with date, locker number and employee Yes / No 1 pt
  12. A member asking for a locker to be opened is asked to describe the contents first Yes / No 1 pt
  13. The member's account or photo identification is checked before staff open a locker Yes / No 1 pt
  14. A second employee is present when staff open a locker Yes / No 1 pt
  15. Bolt cutters are kept in a staff-only area Yes / No 1 pt
  16. Overnight locks were cut on the posted schedule in the last 7 days, per the log Yes / No 1 pt
  17. Contents removed from a cut locker are bagged and tagged with the locker number and date Yes / No 1 pt
  18. Valuables lockers or a safe are available at the front desk, per company policy Yes / No 1 pt
  19. Rented lockers in use match the paid rental list Yes / No 1 pt
  20. Spare keys to rented lockers are held by managers only Yes / No 1 pt
  21. Physical security of the lockers sampled Rating
    • All sampled lockers secure 5 pts
    • A few damaged and all tagged out of use 3 pts
    • Damaged lockers still in use 1 pt

3. Incident handling 21 items

  1. A written procedure for a reported locker theft is kept at the front desk Yes / No 1 pt
  2. Front desk staff asked could describe the first steps after a member reports a theft Yes / No 1 pt
  3. A theft report is completed for each reported theft, with date, time and locker number Yes / No 1 pt
  4. The report lists the items taken, as stated by the member Yes / No 1 pt
  5. The report records whether the locker was locked and with what type of lock Yes / No 1 pt
  6. The report records whether the lock was cut, forced or missing Yes / No 1 pt
  7. The member is advised to file a police report Yes / No 1 pt
  8. The member is advised to cancel payment cards and phone service at once Yes / No 1 pt
  9. The manager on duty is told during the same shift Yes / No 1 pt
  10. The locker is photographed before it is put back into use Yes / No 1 pt
  11. The check-in records for the hours around the theft are saved with the report Yes / No 1 pt
  12. Corridor footage for the hours around the theft is saved before the recorder overwrites it Yes / No 1 pt
  13. Footage is released to the police only, per company policy Yes / No 1 pt
  14. Front desk staff asked said they do not admit liability or promise reimbursement to the member Yes / No 1 pt
  15. The member receives a follow-up call within the time set by company policy Yes / No 1 pt
  16. Theft reports are sent to the district manager or loss prevention within the time set by company policy Yes / No 1 pt
  17. Guests and day-pass users present at the time are listed in the report Yes / No 1 pt
  18. Locker room walk-throughs were stepped up in the week after the most recent theft, per the check log Yes / No 1 pt
  19. Locker thefts in the last 90 days where the lock was cut or forced Number
  20. Date of the most recent locker theft report Date
  21. Completeness of the last 3 theft reports Rating
    • All complete with records and footage saved 5 pts
    • Reports complete but footage or records not saved 3 pts
    • Reports missing or incomplete 1 pt

4. Lost property log 25 items

  1. Found items are entered in the lost property log on the day they are found Yes / No 1 pt
  2. Each entry records the date, where the item was found and a description Yes / No 1 pt
  3. Each entry carries the name of the employee who logged the item Yes / No 1 pt
  4. Each stored item has a tag number that matches its log entry Yes / No 1 pt
  5. Low-value items (bottles, towels, clothing) are kept in a bin or on a shelf away from member reach Yes / No 1 pt
  6. Wallets, phones, jewelry, keys and watches are kept in a locked cabinet or safe Yes / No 1 pt
  7. The valuables cabinet key is held by managers only Yes / No 1 pt
  8. Cash found in a wallet is counted by two employees Yes / No 1 pt
  9. The amount of cash found is written in the log entry Yes / No 1 pt
  10. An attempt to contact the owner is recorded for items that identify them (membership card, identification, phone) Yes / No 1 pt
  11. A person claiming an item describes it before it is shown Yes / No 1 pt
  12. The claimant signs the log when an item is returned Yes / No 1 pt
  13. Photo identification is checked before a valuable is returned Yes / No 1 pt
  14. Members are not left alone to search through the lost property Yes / No 1 pt
  15. Unclaimed items are held for the period set by company policy Yes / No 1 pt
  16. The date of the next clear-out is posted for members Yes / No 1 pt
  17. Disposal or donation of unclaimed items is signed off by a manager in the log Yes / No 1 pt
  18. Unclaimed payment cards and identification are destroyed or handed to the police, per company policy Yes / No 1 pt
  19. Employees do not keep unclaimed items, per the policy they have signed Yes / No 1 pt
  20. Each of 5 items picked from storage matched a log entry Yes / No 1 pt
  21. Each of 5 open log entries picked was found in storage Yes / No 1 pt
  22. Items in lost property at the time of the visit Number
  23. Valuables in locked storage at the time of the visit Number
  24. Date found of the oldest item in storage Date
  25. Lost property record keeping Rating
    • Log, tags and storage agree 5 pts
    • Log kept but items untagged or entries incomplete 3 pts
    • No usable log 1 pt

5. Cameras outside 15 items

  1. A camera in the corridor covers the entrance to each locker room Yes / No 1 pt
  2. No camera is installed inside a locker room, shower or changing area Yes / No 1 pt
  3. The corridor camera cannot see into the locker room when the door opens Yes / No 1 pt
  4. The corridor image is clear enough to recognize a face Yes / No 1 pt
  5. A camera covers the valuables lockers or safe at the front desk Yes / No 1 pt
  6. A camera covers the door of the lost property storage Yes / No 1 pt
  7. Cameras cover the parking rows nearest the entrance Yes / No 1 pt
  8. Every camera on a locker room approach was recording at the time of the visit Yes / No 1 pt
  9. No corridor camera view is blocked by an open door, a towel cart or a banner Yes / No 1 pt
  10. Days of recorded footage available for the locker room corridors Number
  11. Yesterday's footage of a locker room corridor was retrieved during the visit Yes / No 1 pt
  12. Lighting in the locker room corridors gives a usable image at every hour the club is open, per footage sampled Yes / No 1 pt
  13. The manager on duty was able to export a clip from the recorder Yes / No 1 pt
  14. Clips saved for past thefts are filed with their theft reports Yes / No 1 pt
  15. Camera coverage of the locker room approaches Rating
    • Every approach covered and recording 5 pts
    • One approach not covered 3 pts
    • No working coverage 1 pt

6. Trends 17 items

  1. Locker theft reports are tallied by month Yes / No 1 pt
  2. Thefts are recorded by locker room and by bank of lockers Yes / No 1 pt
  3. Thefts are reviewed by time of day and day of the week Yes / No 1 pt
  4. Check-in lists from separate thefts are compared to find a person present each time Yes / No 1 pt
  5. Guest and trial pass entries are compared with theft dates Yes / No 1 pt
  6. The type of lock involved is tracked across thefts (no lock, luggage lock, combination, keyed) Yes / No 1 pt
  7. Repeat patterns found in the last 12 months were reported to loss prevention or the district manager Yes / No 1 pt
  8. The club has a named contact at the local police service for theft patterns Yes / No 1 pt
  9. Members were warned by notice or email after the last cluster of thefts Yes / No 1 pt
  10. Vehicle break-ins in the parking lot are recorded in the same incident log Yes / No 1 pt
  11. Locker thefts reported in the last 12 months Number
  12. Thefts in the last 12 months from a locker with no lock Number
  13. Vehicle break-ins reported in the last 12 months Number
  14. Corrective actions from the previous locker security audit have been completed Yes / No 1 pt
  15. Name of the manager on duty Short text
  16. Overall control of locker theft and lost property Rating
    • Lockers secure, thefts reported in full and lost property traceable 5 pts
    • Controls in place with gaps in reports, footage or the log 3 pts
    • Damaged lockers in use, or thefts and found items not recorded 1 pt
  17. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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