Checklist template

Ice Cream Shop

A ready-to-use checklist with 78 items in 6 sections, covering Storefront and Lobby, Service and Customer Interaction, Dipping Cabinet and Display, Food Safety and Back-of-House, Inventory and Operations, Safety and Maintenance. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 78 Items
  • 72 Yes / No checks
  • 5 Scored ratings
  • 1175 Points

Use this template How audits work

1. Storefront and Lobby 13 items

  1. Is the main signage clean and fully illuminated? Yes / No 10 pts
  2. Are entrance doors and glass free of smudges and streaks? Yes / No 5 pts
  3. Is the sidewalk and entry area free of trash and debris? Yes / No 10 pts
  4. Are seasonal flavor posters displayed and in good condition? Yes / No 10 pts
  5. Is the entrance clear of any obstacles or trip hazards? Yes / No 15 pts
  6. Are store hours and contact info clearly visible? Yes / No 5 pts
  7. Are security cameras at the entrance unobstructed? Yes / No 15 pts
  8. Is the lobby music at an appropriate, family-friendly volume? Yes / No 5 pts
  9. Is the seating area clean and sticky-free? Yes / No 10 pts
  10. Are napkin dispensers and condiment stations fully stocked? Yes / No 10 pts
  11. Is the entry mat clean and positioned correctly? Yes / No 5 pts
  12. Is the lobby trash bin empty and the lid clean? Yes / No 5 pts
  13. Initial lobby impression: Rating
    • Vibrant/Spotless 10 pts
    • Average 5 pts
    • Poor/Sticky 0 pts

2. Service and Customer Interaction 13 items

  1. Was the customer greeted within 15 seconds of entry? Yes / No 15 pts
  2. Are staff wearing clean, branded attire and hair restraints? Yes / No 10 pts
  3. Did staff offer a sample of a featured flavor? Yes / No 15 pts
  4. Did staff suggest a cone upgrade or extra toppings? Yes / No 15 pts
  5. Is the POS area clean and free of personal items? Yes / No 5 pts
  6. Was the order repeated back to the customer for accuracy? Yes / No 10 pts
  7. Are staff using clean, dry towels to wipe the counter? Yes / No 10 pts
  8. Did staff inform the customer about the loyalty program? Yes / No 10 pts
  9. Are staff maintaining an energetic and professional demeanor? Yes / No 15 pts
  10. Did staff thank the customer and provide a receipt? Yes / No 5 pts
  11. Is staff coverage adequate for the current traffic? Yes / No 10 pts
  12. Are spoons/napkins included with every order? Yes / No 5 pts
  13. Overall service quality: Rating
    • Exceptional 20 pts
    • Satisfactory 10 pts
    • Poor 0 pts

3. Dipping Cabinet and Display 13 items

  1. Are dipping cabinet glass panels clear and streak-free? Yes / No 10 pts
  2. Are all flavor tags present and matching the product? Yes / No 15 pts
  3. Is the ice cream leveled and free of excessive frost? Yes / No 20 pts
  4. Are dipper wells clean with continuously running water? Yes / No 25 pts
  5. Are scoops and spades stored properly in the dipper well? Yes / No 15 pts
  6. Are there no visible "cross-contaminated" flavors? Yes / No 30 pts
  7. Are topping containers clean and lids closed when not in use? Yes / No 10 pts
  8. Is the fudge/caramel warmer at the correct temperature? Yes / No 15 pts
  9. Are waffle cones fresh and neatly stacked/displayed? Yes / No 10 pts
  10. Are spoons and sample sticks organized and dust-free? Yes / No 5 pts
  11. Is the cabinet temperature within the safe range (-10°F to 0°F)? Yes / No 30 pts
  12. Are no empty tubs visible to the customer? Yes / No 10 pts
  13. Cabinet presentation: Rating
    • Immaculate 20 pts
    • Average 10 pts
    • Unappetizing 0 pts

4. Food Safety and Back-of-House 13 items

  1. Are all staff members wearing gloves for food handling? Yes / No 25 pts
  2. Are the handwashing sinks accessible and stocked? Yes / No 15 pts
  3. Are walk-in freezer temperatures logged and within range? Yes / No 30 pts
  4. Are milk and dairy bases within expiration dates? Yes / No 40 pts
  5. Is the ice machine clean and free of mold or scale? Yes / No 20 pts
  6. Are prep surfaces sanitized and free of food debris? Yes / No 15 pts
  7. Are soft-serve machines cleaned and sanitized daily? Yes / No 30 pts
  8. Is the inventory rotated using the FIFO method? Yes / No 20 pts
  9. Are all chemicals stored away from food products? Yes / No 20 pts
  10. Are pest control logs current and area clear of pests? Yes / No 30 pts
  11. Are hairnets/beard guards used where required? Yes / No 10 pts
  12. Is the dishwasher/sanitizer reaching correct temperatures? Yes / No 20 pts
  13. Food safety compliance: Rating
    • Fully Compliant 30 pts
    • Minor Deficiencies 10 pts
    • Critical Risk 0 pts

5. Inventory and Operations 12 items

  1. Is the stockroom organized with clear walkways? Yes / No 15 pts
  2. Are dry goods (cups, cones, lids) stored off the floor? Yes / No 15 pts
  3. Is the POS system functional and drawer balanced? Yes / No 10 pts
  4. Are online/delivery orders organized and on time? Yes / No 15 pts
  5. Are backup tubs for popular flavors tempered and ready? Yes / No 20 pts
  6. Is new freight processed and dated promptly? Yes / No 10 pts
  7. Are staff break areas and restrooms clean and stocked? Yes / No 15 pts
  8. Are damaged or defective items tagged and separated? Yes / No 10 pts
  9. Are inventory sensors/scanners fully charged? Yes / No 10 pts
  10. Is out-of-stock signage used correctly? Yes / No 5 pts
  11. Are product returns/voids logged according to policy? Yes / No 15 pts
  12. Is the backroom free of loose trash or cardboard? Yes / No 10 pts

6. Safety and Maintenance 14 items

  1. Are all emergency exits completely unobstructed? Yes / No 50 pts
  2. Are fire extinguishers charged and tagged? Yes / No 20 pts
  3. Are electrical panels clear (3ft clearance)? Yes / No 25 pts
  4. Is the first aid kit accessible and stocked? Yes / No 15 pts
  5. Are wet floor signs available and used for spills? Yes / No 20 pts
  6. Is the flooring free of cracks or slippery spots? Yes / No 15 pts
  7. Are employee rights posters clearly displayed? Yes / No 5 pts
  8. Is the alarm system functional and tested? Yes / No 20 pts
  9. Are step stools/ladders stored correctly? Yes / No 10 pts
  10. Is the trash dumpster area secure and tidy? Yes / No 10 pts
  11. Is the store-wide lighting fully functional? Yes / No 5 pts
  12. Are grease traps/drains maintained and odor-free? Yes / No 20 pts
  13. Safety compliance level: Rating
    • Fully Compliant 30 pts
    • Minor Deficiencies 10 pts
    • High Risk 0 pts
  14. Final audit summary: Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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