Checklist template

Event parking operations

A ready-to-use checklist with 120 items in 6 sections, covering Staffing, Traffic flow, Cash and payment, Signage, Pedestrian safety, Egress. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 120 Items
  • 102 Yes / No checks
  • 6 Scored ratings
  • 132 Points

Use this template How audits work

1. Staffing 22 items

  1. Name of the event Short text
  2. Date of the event Date
  3. Vehicles expected according to the event parking plan Number
  4. A written parking plan for this event is on site with the supervisor Yes / No 1 pt
  5. A briefing was held with all attendants before the lots opened Yes / No 1 pt
  6. The lots opened at the time stated in the plan Yes / No 1 pt
  7. Every post shown on the plan was staffed when the lots opened Yes / No 1 pt
  8. Attendants signed in on the event staffing sheet Yes / No 1 pt
  9. Attendants on duty when the lots opened Number
  10. Every attendant wears a high-visibility vest Yes / No 1 pt
  11. Attendants working after dark carry a lighted wand or flashlight Yes / No 1 pt
  12. Every post has a working radio Yes / No 1 pt
  13. A radio check was done with every post before opening Yes / No 1 pt
  14. The supervisor is identifiable and moves between posts Yes / No 1 pt
  15. Attendants asked during the visit knew the event start and end times Yes / No 1 pt
  16. Attendants asked during the visit could direct a driver to accessible parking Yes / No 1 pt
  17. Attendants asked during the visit could direct a driver to the rideshare and drop-off zone Yes / No 1 pt
  18. Temporary staff were shown the hand signals used to direct vehicles Yes / No 1 pt
  19. A relief rotation gives each post a break without leaving it empty Yes / No 1 pt
  20. Drinking water is available to attendants at outdoor posts Yes / No 1 pt
  21. Police or traffic control officers are in position at the intersections named in the plan Yes / No 1 pt
  22. Staffing readiness at opening Rating
    • Every post staffed, briefed and equipped 5 pts
    • Posts staffed, briefing or equipment gaps 3 pts
    • Posts empty at opening 1 pt

2. Traffic flow 18 items

  1. Cones and barricades were set out as drawn on the plan before the lots opened Yes / No 1 pt
  2. The number of entry lanes open matches the plan Yes / No 1 pt
  3. The queue at each entrance stays clear of the public intersection Yes / No 1 pt
  4. Longest entrance queue observed (vehicles) Number
  5. Average time per vehicle at the pay point over a sample of 10 (seconds) Number
  6. Vehicles with prepaid passes have their own lane, separate from vehicles paying on arrival Yes / No 1 pt
  7. Attendants fill one row at a time, leaving no empty stalls behind Yes / No 1 pt
  8. An attendant stands at the head of each row being filled Yes / No 1 pt
  9. Parking rows on grass or gravel are marked with paint lines, flags or stakes Yes / No 1 pt
  10. Vehicles at the ends of rows do not narrow the drive aisles Yes / No 1 pt
  11. A full lot is closed at once, with an attendant sending drivers to the next lot Yes / No 1 pt
  12. Lot counts are radioed to the supervisor as each lot fills Yes / No 1 pt
  13. The accessible parking area is held by an attendant Yes / No 1 pt
  14. Vehicles admitted to the accessible parking area display an accessible permit Yes / No 1 pt
  15. Buses, limousines and rideshare vehicles are sent to a drop-off zone away from the parking lanes Yes / No 1 pt
  16. Recreational vehicles and other oversized vehicles are sent to the area set aside for them Yes / No 1 pt
  17. The emergency access lane stayed open throughout arrival Yes / No 1 pt
  18. Arrival traffic flow Rating
    • Steady, no backup onto streets 5 pts
    • Short backups cleared quickly 3 pts
    • Backups onto public streets 1 pt

3. Cash and payment 23 items

  1. The rate charged is the event rate shown on the entrance signs Yes / No 1 pt
  2. Each cashier signed for a counted starting bank Yes / No 1 pt
  3. Every paying vehicle receives a numbered ticket, receipt or hang tag Yes / No 1 pt
  4. Tickets are handed out in number sequence Yes / No 1 pt
  5. Starting and ending ticket numbers are recorded for each cashier Yes / No 1 pt
  6. Cashiers keep event cash on their person in a company apron or pouch, not in a box or vehicle at the post Yes / No 1 pt
  7. Cash pickups are made during the event when a cashier holds more than the limit set by company policy Yes / No 1 pt
  8. Each cash pickup is counted and signed by the cashier and the supervisor Yes / No 1 pt
  9. Handheld card readers are charged and connected Yes / No 1 pt
  10. A way to take cards is available if the network fails Yes / No 1 pt
  11. Prepaid mobile and printed passes are scanned, not accepted on sight Yes / No 1 pt
  12. The scanner refused a pass that had already been used Yes / No 1 pt
  13. Complimentary, staff and VIP vehicles are admitted only against the list or pass issued by the event organizer Yes / No 1 pt
  14. Each complimentary entry is logged Yes / No 1 pt
  15. No vehicle was seen being waved in without a payment, a pass or a logged complimentary entry Yes / No 1 pt
  16. Vehicles are counted with a hand counter by someone other than the cashier Yes / No 1 pt
  17. The vehicle count agrees with tickets sold plus passes scanned plus complimentary entries Yes / No 1 pt
  18. Cash from remote lots is carried to the count room by two people or in a locked vehicle Yes / No 1 pt
  19. The end-of-event count is done by two people in a locked room Yes / No 1 pt
  20. Tickets sold multiplied by the rate equal the cash and card total for each cashier Yes / No 1 pt
  21. Total cash variance for the event (dollars) Number
  22. Number of the sealed deposit bag Short text
  23. Cash and ticket control Rating
    • Every vehicle ticketed, counts reconcile 5 pts
    • Small variances explained 3 pts
    • Vehicles not ticketed or variances unexplained 1 pt

4. Signage 16 items

  1. Directional signs on the approach roads were in place before the lots opened Yes / No 1 pt
  2. The event rate can be read from the queue before the driver reaches the pay point Yes / No 1 pt
  3. The payment types accepted (card only, cash accepted) are posted at each entrance Yes / No 1 pt
  4. Each lot is identified at its entrance by a name, number or color Yes / No 1 pt
  5. Row or section markers let guests note where they parked Yes / No 1 pt
  6. A "Lot full" sign is ready at each entrance Yes / No 1 pt
  7. Signs lead from the entrance to the accessible parking area Yes / No 1 pt
  8. Signs identify the rideshare and taxi pick-up zone Yes / No 1 pt
  9. Signs show the walking route from each lot to the venue Yes / No 1 pt
  10. Lot rules are posted (no re-entry, tailgating rules, closing time) Yes / No 1 pt
  11. Electronic message boards show the message intended for this event Yes / No 1 pt
  12. Temporary signs are weighted or staked against wind Yes / No 1 pt
  13. Signs used after dark are reflective or lit Yes / No 1 pt
  14. Permanent signs that contradict the event plan are covered Yes / No 1 pt
  15. Temporary signs do not block sidewalks or drivers' sight lines Yes / No 1 pt
  16. Exit direction signs were placed before the event ended Yes / No 1 pt

5. Pedestrian safety 18 items

  1. Walking routes from each lot to the venue are separated from moving vehicles by cones, barricades or rope Yes / No 1 pt
  2. An attendant controls each point where pedestrians cross the arriving traffic Yes / No 1 pt
  3. Portable light towers are running in unlit lots after dark Yes / No 1 pt
  4. Light towers have enough fuel to last until the lots are empty Yes / No 1 pt
  5. Cables and hoses crossing walking routes are covered with cable ramps Yes / No 1 pt
  6. Potholes and ruts on walking routes in overflow lots are coned off or filled Yes / No 1 pt
  7. Shuttle stops have a waiting area off the roadway Yes / No 1 pt
  8. An accessible shuttle or cart is available from the remote lots Yes / No 1 pt
  9. Attendants directing vehicles stand to the side of the vehicle path, facing the traffic Yes / No 1 pt
  10. Vehicles do not reverse through areas where pedestrians are walking Yes / No 1 pt
  11. Utility carts are driven at walking pace among pedestrians Yes / No 1 pt
  12. Attendants know where the first aid post is Yes / No 1 pt
  13. Attendants know what to do when a lost child is reported Yes / No 1 pt
  14. Attendants know the instructions for lightning or severe weather Yes / No 1 pt
  15. Attendants know to report a driver who appears impaired to the supervisor or police, not to confront the driver Yes / No 1 pt
  16. Incidents and near misses involving pedestrians are entered in the event log Yes / No 1 pt
  17. Pedestrian incidents or near misses during the event Number
  18. Separation of pedestrians and vehicles Rating
    • Separated along every route 5 pts
    • Separated at most points 3 pts
    • Pedestrians walking among moving vehicles 1 pt

6. Egress 23 items

  1. Every egress post on the plan was staffed before the event ended Yes / No 1 pt
  2. Every exit shown on the egress plan was opened Yes / No 1 pt
  3. Entry lanes were reversed for outbound traffic where the plan calls for it Yes / No 1 pt
  4. Exit gates were raised or removed for outbound flow, where the plan sets free exit Yes / No 1 pt
  5. Each lot section is directed to its assigned exit to spread the load Yes / No 1 pt
  6. Pedestrians are held and crossed in groups so vehicle lanes keep moving Yes / No 1 pt
  7. Traffic control officers hold the signals at the exits named in the plan Yes / No 1 pt
  8. Time to clear the lots after the event ended (minutes) Number
  9. The lots cleared within the target time in the plan Yes / No 1 pt
  10. Help for stalled vehicles (jump starter, tow contact) was available during egress Yes / No 1 pt
  11. The rideshare pick-up zone is staffed during egress Yes / No 1 pt
  12. Shuttles ran until the last guests had left the venue Yes / No 1 pt
  13. Lot lighting stayed on until the lots were empty Yes / No 1 pt
  14. The lots were checked for vehicles left behind Yes / No 1 pt
  15. Vehicles left overnight are logged with plate and location Yes / No 1 pt
  16. Cones, signs and barricades were collected and counted back against the equipment list Yes / No 1 pt
  17. Litter was picked up in the lots, or a sweep is scheduled before the next business day Yes / No 1 pt
  18. Lanes, gates and pay equipment were returned to normal operation Yes / No 1 pt
  19. An event report with vehicle counts, revenue and incidents was sent to the manager Yes / No 1 pt
  20. Egress Rating
    • Lots cleared smoothly within the target 5 pts
    • Cleared with delays 3 pts
    • Gridlock or unsafe conditions 1 pt
  21. Overall rating of the event parking operation Rating
    • Excellent 5 pts
    • Good 4 pts
    • Needs improvement 2 pts
    • Poor 1 pt
  22. Name of the event parking supervisor Short text
  23. Lessons for the next event Comments

Brand standards

At every site, every time