Checklist template

Dollar store freight processing and recovery

A ready-to-use checklist with 105 items in 6 sections, covering Truck unload, Rolltainers and totes, Stocking, Backroom, Recovery, Scheduling. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 105 Items
  • 87 Yes / No checks
  • 6 Scored ratings
  • 117 Points

Use this template How audits work

1. Truck unload 18 items

  1. Date of the last truck delivery Date
  2. Number of rolltainers or pallets received on the last truck Number
  3. The delivery day and time window are posted for the team Yes / No 1 pt
  4. The receiving door area was cleared before the truck arrived Yes / No 1 pt
  5. The driver's delivery paperwork was signed by the keyholder on duty Yes / No 1 pt
  6. The count of rolltainers received was checked against the manifest Yes / No 1 pt
  7. Shortages or overages were noted on the driver's paperwork before the driver left Yes / No 1 pt
  8. Damaged cartons were noted on the driver's paperwork Yes / No 1 pt
  9. The truck was unloaded within the time the company standard allows Yes / No 1 pt
  10. Time taken to unload the last truck (minutes) Number
  11. Chilled and frozen product was taken off the truck first Yes / No 1 pt
  12. Chilled and frozen cases were in the cooler or freezer within 30 minutes of leaving the truck Yes / No 1 pt
  13. Two employees are present for the unload, or as company policy requires Yes / No 1 pt
  14. The receiving door is closed and locked when the unload is finished Yes / No 1 pt
  15. Empty rolltainers from the previous delivery were sent back on the truck Yes / No 1 pt
  16. Empty totes from the previous delivery were sent back on the truck Yes / No 1 pt
  17. High-theft freight, such as tobacco or phone cards, is taken directly to the locked office Yes / No 1 pt
  18. Truck unload Rating
    • On time, counted and documented 5 pts
    • Unloaded with gaps in the count or paperwork 3 pts
    • Not counted or left on the dock 1 pt

2. Rolltainers and totes 19 items

  1. Number of unworked rolltainers in the store now Number
  2. Number of rolltainers remaining from an earlier truck Number
  3. No rolltainer from an earlier truck remains unworked Yes / No 1 pt
  4. Rolltainers are sorted by aisle or department before stocking begins Yes / No 1 pt
  5. Each rolltainer is labeled with its aisle or department Yes / No 1 pt
  6. Rolltainers are loaded no higher than the height limit marked on the frame Yes / No 1 pt
  7. Heavy cases are at the bottom of each rolltainer Yes / No 1 pt
  8. Rolltainers with damaged wheels or frames are tagged out of use Yes / No 1 pt
  9. No rolltainer is left unattended in an aisle during opening hours Yes / No 1 pt
  10. Rolltainers on the sales floor leave the aisle width set by local code or company policy Yes / No 1 pt
  11. No rolltainer on the sales floor stands in front of an emergency exit Yes / No 1 pt
  12. No rolltainer stands in front of a fire extinguisher Yes / No 1 pt
  13. Totes are opened at the aisle they belong to, not emptied in the back room Yes / No 1 pt
  14. Tote contents are checked against the tote label for high-value items Yes / No 1 pt
  15. Empty totes are nested and stacked at the staging spot for return Yes / No 1 pt
  16. Empty rolltainers are folded and staged for return the same day Yes / No 1 pt
  17. Cardboard is broken down as each rolltainer is worked Yes / No 1 pt
  18. Cardboard is taken to the baler or dumpster before the end of the shift Yes / No 1 pt
  19. Rolltainer control Rating
    • All worked and returned 5 pts
    • Current truck in progress, none older 3 pts
    • Rolltainers from earlier trucks remain 1 pt

3. Stocking 19 items

  1. The truck is fully worked to the shelf within the time set by the company standard Yes / No 1 pt
  2. Hours from truck arrival to the last rolltainer worked Number
  3. Consumables such as food, paper and cleaning products are stocked first Yes / No 1 pt
  4. Product is stocked to the shelf tag, in its planogram position Yes / No 1 pt
  5. New product is placed behind older product for dated items Yes / No 1 pt
  6. Date codes on food are checked during stocking Yes / No 1 pt
  7. Cases are opened with a safety cutter Yes / No 1 pt
  8. Product cut during case opening is removed from sale Yes / No 1 pt
  9. Stocked product sits within the shelf, with nothing overhanging the front edge Yes / No 1 pt
  10. Peg hooks are filled without bending the hook Yes / No 1 pt
  11. Product that does not fit the shelf goes to top stock above its own section, where top stock is allowed Yes / No 1 pt
  12. Top stock is below the height limit set by company policy Yes / No 1 pt
  13. Overstock that cannot go on top stock is taken to the back room on a labeled rolltainer Yes / No 1 pt
  14. Items with no shelf tag are set aside for the manager, not placed in a random spot Yes / No 1 pt
  15. Seasonal freight is stocked in the seasonal section, not held in the back room Yes / No 1 pt
  16. Stocking employees meet the cases-per-hour target set by the company Yes / No 1 pt
  17. Cases stocked per labor hour on the last truck Number
  18. Impulse items at the checkout are refilled from each truck Yes / No 1 pt
  19. Stocking quality in the aisles checked Rating
    • In position, rotated and faced 5 pts
    • In position, not rotated or faced 3 pts
    • Product in wrong positions 1 pt

4. Backroom 17 items

  1. A clear walkway of the width set by company policy runs from the back door to the sales floor Yes / No 1 pt
  2. The emergency exit in the back room is unobstructed Yes / No 1 pt
  3. Overstock is organized by department on labeled shelves or rolltainers Yes / No 1 pt
  4. Overstock is worked back to the floor before the next truck arrives Yes / No 1 pt
  5. Number of rolltainers of overstock in the back room Number
  6. The amount of overstock is within the limit set by the district manager Yes / No 1 pt
  7. Stacked cases in the back room stand lower than shoulder height, or as company policy requires Yes / No 1 pt
  8. Nothing is stored within 18 in (46 cm) of the sprinkler heads, or the clearance the local fire code requires Yes / No 1 pt
  9. No merchandise is stored in the restroom, the office or the electrical room Yes / No 1 pt
  10. Damaged merchandise is kept in a marked bin Yes / No 1 pt
  11. Damages are scanned out every week Yes / No 1 pt
  12. Recalled or withdrawn product is kept in a marked area away from overstock Yes / No 1 pt
  13. Seasonal carryover is boxed and labeled with the season Yes / No 1 pt
  14. The baler area or cardboard staging is kept clear Yes / No 1 pt
  15. The back room floor is swept after each truck Yes / No 1 pt
  16. Store supplies are stored apart from merchandise Yes / No 1 pt
  17. Back room condition Rating
    • Organized with clear walkways 5 pts
    • Passable but crowded 3 pts
    • Blocked or unsafe 1 pt

5. Recovery 17 items

  1. The store was recovered at closing the previous night Yes / No 1 pt
  2. Every aisle is faced to the front edge of the shelf Yes / No 1 pt
  3. Go-backs from the registers are returned to the shelf at least once per shift Yes / No 1 pt
  4. Number of baskets or carts of go-backs waiting now Number
  5. Abandoned chilled or frozen items are discarded, not returned to the cooler Yes / No 1 pt
  6. The floor is free of fallen merchandise in the aisles checked Yes / No 1 pt
  7. Empty boxes and trays are removed from the shelves Yes / No 1 pt
  8. Dump bins hold only the items they are signed for Yes / No 1 pt
  9. The seasonal aisle is recovered at least twice a day during the season Yes / No 1 pt
  10. The toy and party aisles are on the afternoon recovery list as well as the closing one Yes / No 1 pt
  11. Cooler doors are faced, with product pulled forward Yes / No 1 pt
  12. Shopping baskets are returned to the entrance Yes / No 1 pt
  13. Shopping carts are collected from the parking lot Yes / No 1 pt
  14. Empty shelf positions are scanned for reorder or reported to the manager Yes / No 1 pt
  15. Recovery is assigned by zone, with a name on each zone Yes / No 1 pt
  16. The manager walks the store after recovery, before the closing team leaves Yes / No 1 pt
  17. Sales floor recovery at the time of the visit Rating
    • Faced and clean throughout 5 pts
    • Most aisles recovered 3 pts
    • Not recovered 1 pt

6. Scheduling 15 items

  1. Truck-day shifts are scheduled to start before the delivery window Yes / No 1 pt
  2. The number of hours scheduled for the truck matches the company's freight labor guideline Yes / No 1 pt
  3. A register is covered throughout the unload without pulling the only cashier to the back Yes / No 1 pt
  4. A keyholder is on site for the whole delivery Yes / No 1 pt
  5. Stocking shifts are scheduled on the day after the truck when the truck cannot be finished in one day Yes / No 1 pt
  6. Recovery time is scheduled every evening Yes / No 1 pt
  7. The schedule is posted at least as far in advance as local regulation or company policy requires Yes / No 1 pt
  8. Minors are not scheduled to operate the baler or the compactor Yes / No 1 pt
  9. Employees working alone are covered by the company's working-alone procedure Yes / No 1 pt
  10. Call-outs on truck day are covered through a named backup list Yes / No 1 pt
  11. The manager reviews freight labor hours against the plan every week Yes / No 1 pt
  12. Freight labor hours used on the last truck Number
  13. Name of the employee leading the truck team Short text
  14. Overall freight flow from truck to shelf Rating
    • Truck worked within the standard and store recovered daily 5 pts
    • Truck worked late or recovery uneven 3 pts
    • Freight carried over to the next truck 1 pt
  15. Comments and corrective actions Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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