Checklist template

Discount Retailer

A ready-to-use checklist with 60 items in 6 sections, covering Storefront and Entrance, Sales Floor and Merchandising, Departmental Standards, Checkout and Customer Service, Inventory and Backroom, Safety and Compliance. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 60 Items
  • 53 Yes / No checks
  • 6 Scored ratings
  • 895 Points

Use this template How audits work

1. Storefront and Entrance 10 items

  1. Are the daily "Value" or "Manager's Special" sidewalk signs positioned correctly and clean? Yes / No 10 pts
  2. Is the entrance free of abandoned shopping carts and trash? Yes / No 15 pts
  3. Are entrance doors and glass surfaces free of stickers, smudges, and streaks? Yes / No 5 pts
  4. Is the exterior "Discount/Price" signage illuminated and in good repair? Yes / No 10 pts
  5. Are the "Entry Action Alley" displays fully stocked and organized? Yes / No 20 pts
  6. Is the entrance clear of any obstacles or trip hazards? Yes / No 15 pts
  7. Are store hours and the return policy clearly posted? Yes / No 5 pts
  8. Is the anti-theft system (EAS) powered and functional? Yes / No 25 pts
  9. Is the lighting at the entrance bright and welcoming? Yes / No 10 pts
  10. Storefront value perception: Rating
    • High Energy/Value 15 pts
    • Average 7 pts
    • Cluttered/Poor 0 pts

2. Sales Floor and Merchandising 11 items

  1. Are the main aisles (Action Alleys) clear of empty pallets and cardboard? Yes / No 20 pts
  2. Is the "Power Wing" or "End Cap" pricing visible and correct? Yes / No 15 pts
  3. Are products "front-faced" with no significant gaps on the shelves? Yes / No 15 pts
  4. Are shelf tags present and matching the product directly above them? Yes / No 25 pts
  5. Are stack-base displays leveled and safely stacked? Yes / No 15 pts
  6. Is the floor swept, mopped, and free of spill residue? Yes / No 10 pts
  7. Are high-shrink items (e.g., batteries, small electronics) organized and secure? Yes / No 20 pts
  8. Is the seasonal section organized and labeled by price point? Yes / No 15 pts
  9. Are overstock items stored safely on top-stock shelves? Yes / No 10 pts
  10. Is the store lighting fully functional in all departments? Yes / No 10 pts
  11. Merchandising execution: Rating
    • Professional 20 pts
    • Recovery Needed 10 pts
    • Disorganized 0 pts

3. Departmental Standards 9 items

  1. Is the apparel section folded/hung by size and color? Yes / No 15 pts
  2. Are the grocery/HBA shelves free of expired or damaged products? Yes / No 30 pts
  3. Is the household chemical section free of leaking or sticky containers? Yes / No 15 pts
  4. Are toys and sporting goods organized and off the floor? Yes / No 10 pts
  5. Is the "Bargain Bin" or "Dollar Zone" tidy and not overflowing? Yes / No 10 pts
  6. Are mirrors and display cases in HBA/Electronics clean? Yes / No 5 pts
  7. Are hardware/automotive shelves organized by sub-category? Yes / No 10 pts
  8. Is the furniture/home section free of dust and assembly damage? Yes / No 10 pts
  9. Departmental readiness: Rating
    • Grand Opening Ready 15 pts
    • Acceptable 7 pts
    • Sub-Standard 0 pts

4. Checkout and Customer Service 10 items

  1. Was the customer greeted within 10 feet of a staff member? Yes / No 10 pts
  2. Is the wait time at checkout less than 3 minutes? Yes / No 20 pts
  3. Is the POS counter clean and free of unauthorized signs/items? Yes / No 10 pts
  4. Did the cashier handle items with care to avoid damage? Yes / No 15 pts
  5. Was the customer thanked for their purchase and invited back? Yes / No 10 pts
  6. Are shopping bags and receipt paper fully stocked? Yes / No 5 pts
  7. Did staff offer a carry-out for heavy or bulky items? Yes / No 10 pts
  8. Is the staff wearing clean, approved uniforms/IDs? Yes / No 10 pts
  9. Are "Impulse" items at the wrap-stand neat and priced? Yes / No 5 pts
  10. Service quality: Rating
    • Friendly/Fast 20 pts
    • Satisfactory 10 pts
    • Poor/Inattentive 0 pts

5. Inventory and Backroom 9 items

  1. Is the receiving dock clear of obstructions and debris? Yes / No 20 pts
  2. Is backstock organized by department and safely binned? Yes / No 15 pts
  3. Are "Claims" or "Damaged" goods separated and logged? Yes / No 20 pts
  4. Is the floor clear of loose shrink-wrap and pallets? Yes / No 15 pts
  5. Are processing tools (e.g., box cutters, tape) stored safely? Yes / No 10 pts
  6. Is the trash compactor/baler area tidy and operated by authorized staff? Yes / No 25 pts
  7. Are employee lockers and break areas clean and organized? Yes / No 10 pts
  8. Are inventory scanners/radios fully charged and accounted for? Yes / No 10 pts
  9. Backroom efficiency: Rating
    • Highly Functional 15 pts
    • Backlogged 7 pts
    • Chaotic 0 pts

6. Safety and Compliance 11 items

  1. Are all emergency exits completely unobstructed and visible? Yes / No 50 pts
  2. Are fire extinguishers charged, tagged, and accessible? Yes / No 20 pts
  3. Are electrical panels clear (3ft clearance) and locked? Yes / No 25 pts
  4. Is the First Aid kit accessible and fully stocked? Yes / No 15 pts
  5. Are "Wet Floor" signs available and used immediately? Yes / No 15 pts
  6. Are heavy items stored on lower shelves (to prevent overhead risk)? Yes / No 20 pts
  7. Is the alarm and surveillance system functional and monitored? Yes / No 20 pts
  8. Are employee labor and safety posters clearly displayed? Yes / No 5 pts
  9. Are spill kits (for oils/chemicals) accessible and stocked? Yes / No 15 pts
  10. Overall safety rating: Rating
    • Fully Compliant 30 pts
    • Minor Deficiencies 15 pts
    • Immediate Hazard 0 pts
  11. Final audit summary: Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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