Checklist template

Cosmetic Retailer

A ready-to-use checklist with 76 items in 6 sections, covering Storefront and Entrance, Sales Floor and Displays, Hygiene and Tester Standards, Customer Service and Demos, Operations and Inventory, Safety and Compliance. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 76 Items
  • 70 Yes / No checks
  • 5 Scored ratings
  • 955 Points

Use this template How audits work

1. Storefront and Entrance 12 items

  1. Is the main signage clean and fully illuminated? Yes / No 10 pts
  2. Are entrance doors and glass free of smudges and streaks? Yes / No 5 pts
  3. Is the sidewalk and entry area free of trash and debris? Yes / No 10 pts
  4. Are window displays current and professionally arranged? Yes / No 10 pts
  5. Is the entrance clear of any obstacles or trip hazards? Yes / No 15 pts
  6. Are store hours and contact info clearly visible? Yes / No 5 pts
  7. Are security cameras at the entrance unobstructed? Yes / No 15 pts
  8. Is the anti-theft system (EAS) powered and functional? Yes / No 20 pts
  9. Is the exterior lighting functional for evening safety? Yes / No 10 pts
  10. Are exterior trash receptacles empty and clean? Yes / No 5 pts
  11. Are accessibility ramps or automatic doors working? Yes / No 15 pts
  12. Initial storefront impression: Rating
    • Luxurious/Inviting 10 pts
    • Acceptable 5 pts
    • Unkempt 0 pts

2. Sales Floor and Displays 13 items

  1. Are the floors swept, mopped, and free of dust? Yes / No 10 pts
  2. Are display testers clean and organized? Yes / No 15 pts
  3. Are shelves fully stocked and front-faced? Yes / No 10 pts
  4. Are all products correctly priced with visible tags? Yes / No 15 pts
  5. Is the lighting bright and are all bulbs working? Yes / No 5 pts
  6. Are mirrors on the sales floor clean and streak-free? Yes / No 10 pts
  7. Are end-caps and seasonal launches impactful? Yes / No 10 pts
  8. Is the brand signage consistent across all departments? Yes / No 5 pts
  9. Are there any empty pallets or freight boxes in the aisles? Yes / No 20 pts
  10. Are digital display screens functional and current? Yes / No 5 pts
  11. Are "New Arrival" sections clearly highlighted? Yes / No 5 pts
  12. Is the aisle spacing compliant with accessibility standards? Yes / No 10 pts
  13. Merchandising quality: Rating
    • High Standard 15 pts
    • Needs Recovery 7 pts
    • Disorganized 0 pts

3. Hygiene and Tester Standards 13 items

  1. Are disposable applicators (wands, spatulas) available? Yes / No 20 pts
  2. Are alcohol sprays and wipes provided for testers? Yes / No 15 pts
  3. Are any testers expired or physically damaged? Yes / No 25 pts
  4. Is the beauty bar/application area sanitized? Yes / No 15 pts
  5. Are makeup brushes for demos clean and dry? Yes / No 10 pts
  6. Are trash bins for disposables empty and clean? Yes / No 5 pts
  7. Is the fragrance sampling area clean and ventilated? Yes / No 10 pts
  8. Are cotton pads and makeup remover accessible? Yes / No 10 pts
  9. Are tester lids/caps present and clean? Yes / No 5 pts
  10. Is hand sanitizer available for customer use? Yes / No 10 pts
  11. Are product labels on testers legible? Yes / No 5 pts
  12. Are skincare testers used with sanitary spatulas only? Yes / No 20 pts
  13. Sanitation compliance: Rating
    • Immaculate 20 pts
    • Average 10 pts
    • Unsatisfactory 0 pts

4. Customer Service and Demos 13 items

  1. Was the customer greeted within 15 seconds of entry? Yes / No 15 pts
  2. Are staff wearing clean, professional/brand attire? Yes / No 10 pts
  3. Did staff offer a consultation or mini-makeover? Yes / No 20 pts
  4. Can staff explain product ingredients or benefits? Yes / No 15 pts
  5. Are staff actively cross-selling (e.g., primer with foundation)? Yes / No 15 pts
  6. Was the customer informed about the return/sample policy? Yes / No 5 pts
  7. Did staff mention the loyalty program or membership? Yes / No 10 pts
  8. Are staff maintaining a professional and helpful demeanor? Yes / No 15 pts
  9. Was a color-match service offered or demonstrated? Yes / No 15 pts
  10. Did staff thank the customer upon exit? Yes / No 5 pts
  11. Is staff coverage adequate for current traffic? Yes / No 10 pts
  12. Are staff using the "Basket" method to assist shoppers? Yes / No 10 pts
  13. Overall service quality: Rating
    • Exceptional 20 pts
    • Satisfactory 10 pts
    • Poor 0 pts

5. Operations and Inventory 12 items

  1. Is the stockroom organized with clear walkways? Yes / No 15 pts
  2. Is new freight processed and placed on the floor promptly? Yes / No 10 pts
  3. Are high-value/prestige items secured or tagged? Yes / No 25 pts
  4. Is the POS area clean and free of personal items? Yes / No 5 pts
  5. Are shopping bags and receipt paper fully stocked? Yes / No 5 pts
  6. Are online order pickups (BOPIS) organized and ready? Yes / No 15 pts
  7. Are damaged or defective items tagged and separated? Yes / No 10 pts
  8. Are staff break areas and restrooms clean and stocked? Yes / No 15 pts
  9. Are inventory sensors/scanners fully charged? Yes / No 10 pts
  10. Is out-of-stock (OOS) signage used correctly? Yes / No 5 pts
  11. Are product returns logged according to policy? Yes / No 15 pts
  12. Is the backroom free of loose trash or packaging? Yes / No 10 pts

6. Safety and Compliance 13 items

  1. Are all emergency exits completely unobstructed? Yes / No 50 pts
  2. Are fire extinguishers charged and tagged? Yes / No 20 pts
  3. Are electrical panels clear (3ft clearance)? Yes / No 25 pts
  4. Is the first aid kit accessible and stocked? Yes / No 15 pts
  5. Are hazardous cleaning chemicals stored safely? Yes / No 15 pts
  6. Are wet floor signs available for immediate use? Yes / No 10 pts
  7. Is the store temperature comfortable for makeup storage? Yes / No 5 pts
  8. Are step stools/ladders stored correctly? Yes / No 10 pts
  9. Is the flooring free of cracks or snags? Yes / No 10 pts
  10. Are employee rights posters clearly displayed? Yes / No 5 pts
  11. Is the alarm system functional and tested? Yes / No 20 pts
  12. Safety compliance level: Rating
    • Fully Compliant 30 pts
    • Minor Deficiencies 10 pts
    • High Risk 0 pts
  13. Final audit summary: Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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