Checklist template

Beauty Supply Retailer

A ready-to-use checklist with 85 items in 6 sections, covering Storefront and Entrance, Sales Floor and Merchandising, Sanitation and Tester Standards, Customer Service and Expertise, Operations and Inventory, Safety and Compliance. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 85 Items
  • 79 Yes / No checks
  • 5 Scored ratings
  • 1095 Points

Use this template How audits work

1. Storefront and Entrance 13 items

  1. Is the main signage clean, polished, and fully illuminated? Yes / No 10 pts
  2. Are entrance doors and glass free of smudges, streaks, and fingerprints? Yes / No 5 pts
  3. Is the sidewalk and entry area free of trash, debris, and cigarette butts? Yes / No 10 pts
  4. Are window displays current, well-lit, and professionally arranged? Yes / No 15 pts
  5. Is the entrance clear of any obstacles, displays, or trip hazards? Yes / No 15 pts
  6. Are store hours and contact info clearly visible and professional? Yes / No 5 pts
  7. Are security cameras at the entrance unobstructed and clean? Yes / No 15 pts
  8. Is the anti-theft system (EAS) powered on and functional? Yes / No 20 pts
  9. Is the exterior lighting functional for evening safety and visibility? Yes / No 10 pts
  10. Is the entry mat clean, flat, and positioned correctly? Yes / No 5 pts
  11. Are promotional banners or window clings wrinkle-free and straight? Yes / No 5 pts
  12. Is the accessibility ramp or automatic door button functional? Yes / No 15 pts
  13. Initial storefront impression: Rating
    • High-End/Clinical 10 pts
    • Acceptable 5 pts
    • Unkempt 0 pts

2. Sales Floor and Merchandising 15 items

  1. Are the floors swept, mopped, and free of dust or hair? Yes / No 10 pts
  2. Are products organized by category (Hair, Skin, Nails, Tools)? Yes / No 15 pts
  3. Are items front-faced with labels and barcodes clearly visible? Yes / No 10 pts
  4. Are all products correctly priced with matching shelf tags? Yes / No 15 pts
  5. Is the lighting bright and are all bulbs/LED strips working? Yes / No 10 pts
  6. Are mirrors on the sales floor clean and streak-free? Yes / No 10 pts
  7. Are end-caps and "New Arrival" sections impactful and full? Yes / No 10 pts
  8. Is brand signage consistent and in good physical condition? Yes / No 5 pts
  9. Are there any empty shipping boxes or pallets in the aisles? Yes / No 20 pts
  10. Are shelves free of dust, spills, or product leakage? Yes / No 10 pts
  11. Are "Best Seller" items highlighted with professional talkers? Yes / No 5 pts
  12. Is the aisle spacing compliant with accessibility standards? Yes / No 10 pts
  13. Are high-theft items (e.g., hair extensions) secured or tagged? Yes / No 25 pts
  14. Are digital display screens functional and current? Yes / No 5 pts
  15. Merchandising quality: Rating
    • Exceptional 15 pts
    • Average 7 pts
    • Disorganized 0 pts

3. Sanitation and Tester Standards 14 items

  1. Are disposable applicators (spatulas, wands) available and full? Yes / No 20 pts
  2. Are alcohol sprays and sanitizing wipes provided for testers? Yes / No 15 pts
  3. Are any testers expired, physically damaged, or empty? Yes / No 25 pts
  4. Is the sink or demo area sanitized, dry, and clean? Yes / No 15 pts
  5. Are tester pumps and lids clean and functional? Yes / No 10 pts
  6. Are trash bins for disposables empty and the lids clean? Yes / No 10 pts
  7. Are product labels on all testers legible and untorn? Yes / No 5 pts
  8. Is hand sanitizer available for customer and staff use? Yes / No 10 pts
  9. Are pipette/dropper testers used without touching skin? Yes / No 20 pts
  10. Are demo tools (brushes, clips) clean and sanitized? Yes / No 10 pts
  11. Are towels or napkins neatly stocked and tidy? Yes / No 10 pts
  12. Is the water temperature functional at the wash station? Yes / No 5 pts
  13. Are "Do Not Touch" signs present on non-tester items? Yes / No 5 pts
  14. Sanitation compliance: Rating
    • Immaculate 20 pts
    • Satisfactory 10 pts
    • Unsatisfactory 0 pts

4. Customer Service and Expertise 14 items

  1. Was the customer greeted within 15 seconds of entry? Yes / No 15 pts
  2. Are staff wearing clean, professional/brand attire? Yes / No 10 pts
  3. Did staff offer assistance or a basket/tote? Yes / No 15 pts
  4. Can staff explain ingredients (e.g., Peptides, Hyaluronic Acid)? Yes / No 20 pts
  5. Did staff ask about the customer's skin or hair type? Yes / No 15 pts
  6. Are staff actively cross-selling (e.g., conditioner with shampoo)? Yes / No 15 pts
  7. Was the customer informed about the return/sample policy? Yes / No 5 pts
  8. Did staff mention the loyalty program or membership? Yes / No 10 pts
  9. Are staff maintaining a professional and helpful demeanor? Yes / No 15 pts
  10. Was a patch test recommended for active/strong products? Yes / No 10 pts
  11. Did staff thank the customer upon exit? Yes / No 5 pts
  12. Is staff coverage adequate for current traffic? Yes / No 10 pts
  13. Did staff offer a product demonstration or swatch? Yes / No 15 pts
  14. Overall service quality: Rating
    • Exceptional 20 pts
    • Satisfactory 10 pts
    • Poor 0 pts

5. Operations and Inventory 14 items

  1. Is the stockroom organized with clear, safe walkways? Yes / No 15 pts
  2. Is new freight processed and placed on the floor promptly? Yes / No 10 pts
  3. Are high-value/prestige items secured or alarm-tagged? Yes / No 25 pts
  4. Is the POS area clean and free of personal items? Yes / No 5 pts
  5. Are shopping bags and gift wrap fully stocked? Yes / No 5 pts
  6. Are online order pickups (BOPIS) organized and ready? Yes / No 15 pts
  7. Are damaged or defective items tagged and separated? Yes / No 10 pts
  8. Are staff break areas and restrooms clean and stocked? Yes / No 15 pts
  9. Are inventory sensors/scanners fully charged? Yes / No 10 pts
  10. Is out-of-stock (OOS) signage used correctly? Yes / No 5 pts
  11. Are product returns logged according to policy? Yes / No 15 pts
  12. Is the backroom free of loose trash or cardboard? Yes / No 10 pts
  13. Are chemicals/cleaning agents stored separately from stock? Yes / No 20 pts
  14. Are employee personal belongings stored in lockers? Yes / No 5 pts

6. Safety and Compliance 15 items

  1. Are all emergency exits completely unobstructed? Yes / No 50 pts
  2. Are fire extinguishers charged and tagged? Yes / No 20 pts
  3. Are electrical panels clear (3ft clearance)? Yes / No 25 pts
  4. Is the first aid kit accessible and fully stocked? Yes / No 15 pts
  5. Are hazardous cleaning chemicals stored safely and labeled? Yes / No 15 pts
  6. Are wet floor signs available and used appropriately? Yes / No 15 pts
  7. Is the store temperature comfortable for product stability? Yes / No 10 pts
  8. Are MSDS (Material Safety Data Sheets) accessible to staff? Yes / No 20 pts
  9. Are step stools/ladders stored correctly and in good repair? Yes / No 10 pts
  10. Is the flooring free of cracks, snags, or trip hazards? Yes / No 10 pts
  11. Are employee rights posters clearly displayed? Yes / No 5 pts
  12. Is the alarm system functional and tested? Yes / No 20 pts
  13. Is the trash dumpster area secure and tidy? Yes / No 10 pts
  14. Safety compliance level: Rating
    • Fully Compliant 30 pts
    • Minor Deficiencies 10 pts
    • High Risk 0 pts
  15. Final audit summary: Comments

Brand standards

At every site, every time