Checklist template

Checkout lane merchandising for retailers

A ready-to-use checklist with 104 items in 6 sections, covering Fixture compliance, Assortment, Pricing, Stock levels, Cleanliness, Queue line merchandising. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 104 Items
  • 88 Yes / No checks
  • 6 Scored ratings
  • 118 Points

Use this template How audits work

1. Fixture compliance 18 items

  1. Number of staffed checkout lanes in the store Number
  2. Number of lanes whose fixtures were checked against the planogram Number
  3. The current checkout planogram is on hand at the front end Yes / No 1 pt
  4. Each lane has the fixture type the planogram assigns to it Yes / No 1 pt
  5. Shelves, hooks and trays in each lane fixture are at the planogram positions Yes / No 1 pt
  6. Products in the lane fixtures follow the planogram order from top to bottom Yes / No 1 pt
  7. Lane coolers stand at the lanes the plan assigns them Yes / No 1 pt
  8. Magazine or card racks at the lanes are the approved model Yes / No 1 pt
  9. Vendor racks at the lanes are limited to those on the company's approved list Yes / No 1 pt
  10. No clip strips or side hooks have been added to lane fixtures beyond the plan Yes / No 1 pt
  11. Lane-end fixtures facing the main aisle carry the planned item Yes / No 1 pt
  12. Self-checkout merchandisers are set to the self-checkout planogram Yes / No 1 pt
  13. Lanes of the same type are set identically Yes / No 1 pt
  14. The planogram version date on the lane matches the latest reset notice Yes / No 1 pt
  15. Date of the last checkout planogram reset Date
  16. Lane fixtures are anchored or stable when pushed by hand Yes / No 1 pt
  17. Lane fixtures leave the lane width required by company policy or local accessibility rules Yes / No 1 pt
  18. Lane fixtures against the planogram Rating
    • Every lane checked matches 5 pts
    • One or two lanes differ 3 pts
    • Three or more lanes differ 1 pt

2. Assortment 17 items

  1. Every item in the lanes checked is on the checkout planogram Yes / No 1 pt
  2. No discontinued item remains in a lane fixture Yes / No 1 pt
  3. New items from the latest planogram update are in place Yes / No 1 pt
  4. Gum and mints occupy the positions the plan gives them, at adult eye and hand level Yes / No 1 pt
  5. Products on child-height shelves are limited to those company policy allows there Yes / No 1 pt
  6. At least one lane is set as a candy-free or family-friendly lane, where the company offers one Yes / No 1 pt
  7. Single-serve drinks in lane coolers follow the cooler planogram Yes / No 1 pt
  8. The display on each lane cooler shows a temperature within the range on the company standard Yes / No 1 pt
  9. Gift cards at the lanes are limited to the brands on the gift card planogram Yes / No 1 pt
  10. Batteries, lip balm and other convenience items hang on the planned hooks Yes / No 1 pt
  11. Magazines on the racks are the current issues Yes / No 1 pt
  12. Seasonal impulse items at the lanes match the current season Yes / No 1 pt
  13. Age-restricted items are kept out of open lane fixtures, as required by company policy or local regulation Yes / No 1 pt
  14. Reusable bags are stocked at each lane, where the store sells them Yes / No 1 pt
  15. Items abandoned by customers at the lanes are collected into a go-back bin, not left on lane shelves Yes / No 1 pt
  16. The express lane carries the same core impulse assortment as the regular lanes Yes / No 1 pt
  17. Assortment in the lanes Rating
    • Planned items only, all present 5 pts
    • A few unplanned or missing items 3 pts
    • Many unplanned or missing items 1 pt

3. Pricing 16 items

  1. Every item in the lanes checked has a price label on the shelf edge or hook Yes / No 1 pt
  2. Price labels sit directly under or beside the item they price Yes / No 1 pt
  3. The description on each label checked matches the item above it Yes / No 1 pt
  4. Five lane items scanned rang at the labeled price Yes / No 1 pt
  5. Number of lane items scanned that rang at a price different from the label Number
  6. Lane cooler drinks have a price label on the cooler shelf or a price strip on the door Yes / No 1 pt
  7. Multi-buy offers on candy or drinks are signed with the quantity required Yes / No 1 pt
  8. A multi-buy offer from the lane rang correctly at the register Yes / No 1 pt
  9. Magazine prices ring at the cover price Yes / No 1 pt
  10. Gift card fixtures show activation fees where they apply Yes / No 1 pt
  11. Price labels on lane fixtures are the current label format Yes / No 1 pt
  12. No label remains for an item that is no longer in the fixture Yes / No 1 pt
  13. Promotional price labels in the lanes show a current offer date Yes / No 1 pt
  14. Deposit or recycling fees on drinks are disclosed as required by local regulation Yes / No 1 pt
  15. Price labels in the self-checkout merchandisers match those in the staffed lanes for 3 items checked Yes / No 1 pt
  16. Price labeling in the lanes Rating
    • Every item labeled and accurate 5 pts
    • A few labels missing or wrong 3 pts
    • Many labels missing or wrong 1 pt

4. Stock levels 17 items

  1. Every slot in the lane fixtures checked holds product Yes / No 1 pt
  2. Number of empty slots found in the lanes checked Number
  3. Candy and gum trays are at least half full Yes / No 1 pt
  4. Product in lane trays is pulled to the front Yes / No 1 pt
  5. Lane coolers are filled to the front of each shelf Yes / No 1 pt
  6. Lane cooler drinks are rotated, with the earliest date at the front Yes / No 1 pt
  7. Gift card hooks each hold cards Yes / No 1 pt
  8. The front-end task list sets a lane restock before the peak period Yes / No 1 pt
  9. Time the lanes were last restocked today Short text
  10. Closed lanes are stocked to the same level as open lanes Yes / No 1 pt
  11. Back stock for checkout items is kept in a labeled front-end location Yes / No 1 pt
  12. Vendor-serviced racks were serviced on the vendor's last scheduled visit Yes / No 1 pt
  13. Date of the last vendor service of the lane racks Date
  14. Out-of-stock lane items have been ordered or reported to the vendor Yes / No 1 pt
  15. Checkout candy and snacks checked are within their best-before date Yes / No 1 pt
  16. Reusable bags and lane supplies do not take the space of planned merchandise Yes / No 1 pt
  17. Stock in the lane fixtures Rating
    • Full and fronted 5 pts
    • A few empty slots 3 pts
    • Many empty slots 1 pt

5. Cleanliness 16 items

  1. Lane fixture shelves and trays are free of dust and candy debris Yes / No 1 pt
  2. Wire racks and hooks are free of sticky residue Yes / No 1 pt
  3. Lane cooler door glass is free of fingerprints Yes / No 1 pt
  4. Lane cooler shelves are free of spills Yes / No 1 pt
  5. Lane cooler door gaskets are free of mold or grime Yes / No 1 pt
  6. The floor under and beside lane fixtures is free of litter and dropped product Yes / No 1 pt
  7. Fixture kick plates and bases are free of scuffs and cart damage Yes / No 1 pt
  8. No torn or opened candy packages remain in the fixtures Yes / No 1 pt
  9. Melted, crushed or leaking product has been removed Yes / No 1 pt
  10. Magazine racks hold no torn or heavily handled copies Yes / No 1 pt
  11. Belts and bagging areas are free of merchandise overflow from the lane fixtures Yes / No 1 pt
  12. Label strips on lane fixtures are free of old adhesive and torn label remnants Yes / No 1 pt
  13. Lane number signs above the fixtures are free of dust Yes / No 1 pt
  14. Cleaning of the lane fixtures is listed on the front-end cleaning schedule Yes / No 1 pt
  15. The front-end cleaning schedule is initialed for the most recent scheduled cleaning Yes / No 1 pt
  16. Cleanliness of lane fixtures and coolers Rating
    • Clean throughout 5 pts
    • Minor dust or debris 3 pts
    • Dirty or sticky 1 pt

6. Queue line merchandising 20 items

  1. Queue layout at this store Choice
    • Single serpentine queue
    • Separate line per lane
    • Both
  2. Queue line fixtures are set to the queue planogram Yes / No 1 pt
  3. Queue fixtures form a continuous run, with no gaps where customers can cut through Yes / No 1 pt
  4. Queue fixtures are at the height the company standard sets, so cashiers can see the line Yes / No 1 pt
  5. Product on queue fixtures faces the waiting customer Yes / No 1 pt
  6. Higher-priced impulse items sit at the start of the queue, as the plan directs Yes / No 1 pt
  7. Grab-and-go snacks and drinks sit in the final stretch before the registers Yes / No 1 pt
  8. Bins or baskets in the queue hold only the single item the plan assigns them Yes / No 1 pt
  9. Every item in the queue fixtures has a price label or bin sign Yes / No 1 pt
  10. Queue fixtures are full for the whole length of the line Yes / No 1 pt
  11. The queue line was recovered at the interval the front-end task list sets Yes / No 1 pt
  12. The queue entry is marked by a sign visible from the main aisle Yes / No 1 pt
  13. The queue width between fixtures allows a cart or wheelchair to pass Yes / No 1 pt
  14. Queue fixtures do not block the view of the next-available-register display Yes / No 1 pt
  15. Seasonal or promotional queue fixtures carry the current theme Yes / No 1 pt
  16. Items abandoned in the queue fixtures have been removed Yes / No 1 pt
  17. The queue fixtures at self-checkout are stocked like those at the staffed lanes Yes / No 1 pt
  18. Presentation of the queue line Rating
    • Full, priced and to plan 5 pts
    • To plan but thin or untidy 3 pts
    • Not to plan or largely empty 1 pt
  19. Name of the person who performed the audit Short text
  20. Comments and corrective actions Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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