Checklist template

Shelf tag and price accuracy for grocery stores

A ready-to-use checklist with 112 items in 6 sections, covering Shelf tags, Sale tags, Scan checks, Unit pricing, Missing tags, Corrections. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 112 Items
  • 92 Yes / No checks
  • 7 Scored ratings
  • 127 Points

Use this template How audits work

1. Shelf tags 19 items

  1. Aisles or departments audited Short text
  2. Number of shelf tags checked Number
  3. The brand and variety on the tag match the product for the tags checked Yes / No 1 pt
  4. The package size or count on the tag matches the product Yes / No 1 pt
  5. The barcode on the tag matches the product's barcode when both are scanned with the handheld Yes / No 1 pt
  6. The price on the tag matches the price in the system Yes / No 1 pt
  7. Tags are legible, with no fading, tears or curling Yes / No 1 pt
  8. Tags are in the current company tag layout Yes / No 1 pt
  9. This week's price change batch has been hung in full Yes / No 1 pt
  10. Date the last price change batch was hung Date
  11. The old tag was removed wherever a new tag was hung Yes / No 1 pt
  12. Price increases are hung before opening on their effective date Yes / No 1 pt
  13. Price decreases are hung on their effective date Yes / No 1 pt
  14. The price change batch sheet is signed by the person who hung it Yes / No 1 pt
  15. Tags in dairy and frozen cases are readable through condensation or frost Yes / No 1 pt
  16. Random-weight items show the price per lb or per kg on the tag Yes / No 1 pt
  17. Tags for vendor-delivered items are printed by the store, not handwritten by the vendor Yes / No 1 pt
  18. Container deposits or environmental fees are shown on the tag where local regulation requires it Yes / No 1 pt
  19. Condition and accuracy of regular shelf tags Rating
    • All tags checked correct and legible 5 pts
    • 1 or 2 errors 3 pts
    • 3 or more errors 1 pt

2. Sale tags 19 items

  1. Every flavor and size included in a promotion carries a sale tag Yes / No 1 pt
  2. Sale tags show the promotion end date Yes / No 1 pt
  3. No expired sale tag was found among 50 checked Yes / No 1 pt
  4. Number of expired sale tags found Number
  5. Sale tags are hung so the regular price stays visible, or as the company standard specifies Yes / No 1 pt
  6. The sale price is lower than the regular price printed on the tag Yes / No 1 pt
  7. The "save" amount equals the regular price minus the sale price Yes / No 1 pt
  8. Multi-buy tags state the price of one unit Yes / No 1 pt
  9. Multi-buy tags state whether the full quantity must be bought Yes / No 1 pt
  10. Tags for card-only prices say the loyalty card is required Yes / No 1 pt
  11. Digital coupon tags state that the coupon must be clipped Yes / No 1 pt
  12. Temporary price reduction tags and weekly ad tags use the tag type assigned to each Yes / No 1 pt
  13. Buy-one-get-one tags state whether the free item is of equal or lesser value Yes / No 1 pt
  14. Clearance tags are system-printed with the clearance price Yes / No 1 pt
  15. Reduced-to-clear stickers on perishables show the reduced price or the amount off Yes / No 1 pt
  16. Sale tags are taken down the night the sale ends Yes / No 1 pt
  17. The sale tag hang and take-down sheet is signed Yes / No 1 pt
  18. Secondary displays show the same sale price as the home shelf Yes / No 1 pt
  19. Accuracy of sale tags Rating
    • All correct and current 5 pts
    • 1 or 2 expired or wrong 3 pts
    • 3 or more expired or wrong 1 pt

3. Scan checks 21 items

  1. Number of items scanned for this audit Number
  2. Number of items that scanned higher than the shelf price Number
  3. Number of items that scanned lower than the shelf price Number
  4. The scan sample covered regular, sale and clearance items Yes / No 1 pt
  5. The scan sample covered every department Yes / No 1 pt
  6. Scan accuracy is at or above the company target Yes / No 1 pt
  7. No item scanned higher than the shelf price Yes / No 1 pt
  8. The sample was scanned at a live register, not only with a handheld Yes / No 1 pt
  9. The price per lb or per kg on scale labels from meat, deli and bakery matches the posted price Yes / No 1 pt
  10. Register prices for 5 produce PLU codes match the produce signs Yes / No 1 pt
  11. Service scales read zero before product is placed on them Yes / No 1 pt
  12. Tare is deducted for the container on 3 scale-labeled items checked Yes / No 1 pt
  13. The net weight of 5 store-packed items is at or above the weight on the label Yes / No 1 pt
  14. Scales carry a current inspection seal as required by local regulation Yes / No 1 pt
  15. Self-checkout rings the same price as the staffed lanes for 3 items checked Yes / No 1 pt
  16. Customers can see the price display at each register Yes / No 1 pt
  17. Price-check scanners on the sales floor are working Yes / No 1 pt
  18. Internal scan audits are done at the frequency set by company policy Yes / No 1 pt
  19. Date of the last internal scan audit Date
  20. The last official price or weights-and-measures inspection report is on file Yes / No 1 pt
  21. Scan accuracy in this audit Rating
    • No price errors 5 pts
    • Errors found, within the company target 3 pts
    • Error rate worse than the company target 1 pt

4. Unit pricing 15 items

  1. Tags in the categories checked show a unit price where local regulation or company policy requires one Yes / No 1 pt
  2. The unit price is arithmetically correct on 5 tags recalculated Yes / No 1 pt
  3. Number of unit price errors found Number
  4. Items in one category use the same unit of measure, such as per oz, per lb or per 100 g Yes / No 1 pt
  5. Liquid items are unit-priced by volume and dry items by weight Yes / No 1 pt
  6. The unit price on sale tags is based on the sale price Yes / No 1 pt
  7. The unit price of multi-packs is based on the total contents Yes / No 1 pt
  8. Paper goods are unit-priced per sheet count or area, consistently across the category Yes / No 1 pt
  9. Count items such as diapers and trash bags are unit-priced per unit Yes / No 1 pt
  10. The unit price is printed large enough to read from a standing position at the bottom shelf Yes / No 1 pt
  11. Random-weight tags show both per lb and per kg where local regulation requires both Yes / No 1 pt
  12. Bulk food bins show the price per lb or per 100 g Yes / No 1 pt
  13. Bulk food bins show the PLU number Yes / No 1 pt
  14. Employees asked can explain the unit price to a customer Yes / No 1 pt
  15. Unit pricing Rating
    • Present and correct 5 pts
    • Present with a few errors 3 pts
    • Missing or often wrong 1 pt

5. Missing tags 18 items

  1. Number of items found without a tag in the aisles audited Number
  2. The missing-tag rate is within the company target Yes / No 1 pt
  3. A missing-tag scan is done at the frequency set by company policy Yes / No 1 pt
  4. Missing tags found in this audit were scanned for reprint before the audit ended Yes / No 1 pt
  5. Reprinted tags are hung within 24 hours of the request Yes / No 1 pt
  6. Each shipper and floor display has a price sign Yes / No 1 pt
  7. Each clip strip has a price Yes / No 1 pt
  8. Checkout coolers and front-end racks have a price on every item Yes / No 1 pt
  9. Pallet and top-stock product in warehouse-style aisles is priced Yes / No 1 pt
  10. Seasonal aisle items each have a price Yes / No 1 pt
  11. Self-serve bakery and bulk produce bins each have a price Yes / No 1 pt
  12. Service-case items each have a price tag Yes / No 1 pt
  13. Items without a tag were checked to confirm they are in the price file Yes / No 1 pt
  14. Items not on file are reported to the pricing coordinator Yes / No 1 pt
  15. Broken tag channels and label holders have been replaced Yes / No 1 pt
  16. Tag printers and handhelds are working Yes / No 1 pt
  17. Tag stock and label holders are on hand Yes / No 1 pt
  18. Tag coverage Rating
    • Every item priced 5 pts
    • A few items unpriced 3 pts
    • Many items unpriced 1 pt

6. Corrections 20 items

  1. Errors found in this audit were corrected before the auditor left Yes / No 1 pt
  2. Number of errors corrected during the audit Number
  3. A price error log is kept at the customer service desk Yes / No 1 pt
  4. Each logged error shows the item, shelf price, scan price and correction date Yes / No 1 pt
  5. Logged errors were corrected on the shelf and in the system the same day Yes / No 1 pt
  6. The customer overcharge policy is posted where company policy or the local code of practice requires it Yes / No 1 pt
  7. Cashiers asked can state what the customer receives after an overcharge Yes / No 1 pt
  8. Register price overrides require a reason code Yes / No 1 pt
  9. The price override report is reviewed weekly by a manager Yes / No 1 pt
  10. Repeat errors are tracked by department to find the cause Yes / No 1 pt
  11. A pricing coordinator is named for the store Yes / No 1 pt
  12. A trained backup covers the pricing coordinator's days off Yes / No 1 pt
  13. Name of the pricing coordinator Short text
  14. The overnight price file download is confirmed each morning Yes / No 1 pt
  15. Price changes made locally at the store are authorized and logged Yes / No 1 pt
  16. Competitor price-match changes are documented Yes / No 1 pt
  17. Corrective actions from the previous price audit are complete Yes / No 1 pt
  18. Speed of correction Rating
    • Same day 5 pts
    • Within 3 days 3 pts
    • Longer or not tracked 1 pt
  19. Overall price integrity Rating
    • Tags, signs and scans agree 5 pts
    • Isolated errors, corrected during the audit 3 pts
    • Repeated errors or overcharges 1 pt
  20. Comments and corrective actions Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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