Checklist template

Robbery response and staff safety for cannabis and vape stores

A ready-to-use checklist with 111 items in 6 sections, covering Entry control, Panic devices, Procedures, Cameras, Training, Aftercare. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 111 Items
  • 97 Yes / No checks
  • 6 Scored ratings
  • 127 Points

Use this template How audits work

1. Entry control 19 items

  1. The entrance door is controlled by a buzzer, a mag lock or a greeter where company policy requires controlled entry Yes / No 1 pt
  2. The employee who releases the door can see the person outside directly or on a monitor before letting them in Yes / No 1 pt
  3. The vestibule or check-in area keeps unverified visitors apart from the sales floor Yes / No 1 pt
  4. Visitors are asked to remove hoods, helmets and face coverings worn as a disguise before entering, per company policy Yes / No 1 pt
  5. The number of customers on the sales floor is kept within the limit set by company policy Yes / No 1 pt
  6. At least two employees are on duty whenever the store is open to customers Yes / No 1 pt
  7. The entrance door can be locked from the register or the office in an emergency Yes / No 1 pt
  8. Employees asked knew not to open the door outside trading hours to anyone, including people claiming to be police, contractors or couriers, before verifying them by phone Yes / No 1 pt
  9. The back door sounds an alarm or a chime when it is opened during business hours Yes / No 1 pt
  10. No customer is admitted after the posted closing time Yes / No 1 pt
  11. The back door stays locked during business hours Yes / No 1 pt
  12. The back door has a peephole or camera that is used before it is opened Yes / No 1 pt
  13. Deliveries are received only from drivers whose identity was checked against the delivery notice Yes / No 1 pt
  14. Trash is not taken out the back door after dark by one employee alone Yes / No 1 pt
  15. Windows and glass doors keep a clear sight line to the registers from outside, as far as display visibility rules allow Yes / No 1 pt
  16. Landscaping, dumpsters and fences near the entrance and the back door leave no hiding place Yes / No 1 pt
  17. Employees whose shift ends after dark walk to their vehicles with a colleague or an escort Yes / No 1 pt
  18. Security film, shutters or bollards fitted at the storefront are intact Yes / No 1 pt
  19. Control of who enters the store Rating
    • Controlled and observed at all times 5 pts
    • Controlled with lapses 3 pts
    • Uncontrolled 1 pt

2. Panic devices 18 items

  1. A fixed panic button is installed at each register Yes / No 1 pt
  2. A panic button is installed in the vault room or the back office Yes / No 1 pt
  3. Each fixed panic button can be reached without a visible movement by the employee Yes / No 1 pt
  4. Portable panic pendants are worn by the employees required by company policy Yes / No 1 pt
  5. Each panic device was tested with the monitoring company in the last 30 days Yes / No 1 pt
  6. Date of the last panic device test Date
  7. The test confirmed that the signal reached the monitoring station as a silent hold-up alarm Yes / No 1 pt
  8. Panic button tests are recorded in the alarm log Yes / No 1 pt
  9. Batteries of portable pendants were replaced or checked on the schedule set by the supplier Yes / No 1 pt
  10. Employees asked could show where the nearest panic device is from their work position Yes / No 1 pt
  11. Employees asked knew to press the panic device only when it is safe to do so, never in view of a robber Yes / No 1 pt
  12. The alarm keypad has a duress code Yes / No 1 pt
  13. The monitoring company's written instructions for a hold-up alarm call the police without calling the store first Yes / No 1 pt
  14. Portable panic pendants are assigned to named employees and handed over at each shift change Yes / No 1 pt
  15. A panic device is within reach of the employee who operates the door release Yes / No 1 pt
  16. A phone for emergency calls is available in the room where employees would shelter or be locked in Yes / No 1 pt
  17. Panic devices that failed the most recent test Number
  18. Readiness of panic devices Rating
    • All present, tested and known to staff 5 pts
    • Present but testing overdue or staff unsure 3 pts
    • Missing or not working 1 pt

3. Procedures 19 items

  1. The written robbery procedure is available at the store Yes / No 1 pt
  2. The procedure instructs employees to comply with demands and not to resist, chase or argue Yes / No 1 pt
  3. Employees are instructed to keep their hands visible and to announce their movements to a robber Yes / No 1 pt
  4. Employees are instructed to tell the robber about anyone in the back room who might walk in Yes / No 1 pt
  5. The procedure names who locks the door once the robber has left Yes / No 1 pt
  6. The procedure names the room where employees lock themselves in once the robber has left Yes / No 1 pt
  7. The procedure names who calls the emergency number Yes / No 1 pt
  8. Employees are instructed not to touch anything the robber touched Yes / No 1 pt
  9. Blank description sheets (height, clothing, weapon, direction of travel) are kept at the registers Yes / No 1 pt
  10. The time-delay safe notice is posted where customers can see it Yes / No 1 pt
  11. The notice that employees cannot open the safe is posted at the entrance or the register Yes / No 1 pt
  12. The cash held in each drawer is kept at the low level set by company policy to reduce the reward of a robbery Yes / No 1 pt
  13. Display cases hold dummy packages or a limited quantity of product during trading hours, per company policy, to reduce what a robber can take Yes / No 1 pt
  14. The procedure for a suspicious person or a vehicle watching the store is written down, with whom to call Yes / No 1 pt
  15. The procedure covers a robbery during an armored pickup or a transfer of product to the vault Yes / No 1 pt
  16. Emergency phone numbers are posted at the office phone Yes / No 1 pt
  17. No employee carries a weapon at work, per company policy Yes / No 1 pt
  18. Opening and closing times and routines vary where company policy asks for it Yes / No 1 pt
  19. Knowledge of the robbery procedure among employees asked Rating
    • Could describe each step 5 pts
    • Knew the main rule of compliance only 3 pts
    • Did not know the procedure 1 pt

4. Cameras 19 items

  1. A camera at the entrance records each person's face at head height as they come in Yes / No 1 pt
  2. A monitor at the entrance shows visitors that they are being recorded Yes / No 1 pt
  3. Height strips are fitted on the frame of the exit door Yes / No 1 pt
  4. Each register is covered by a camera that shows the customer's face Yes / No 1 pt
  5. The inside of the back door is covered by a camera Yes / No 1 pt
  6. The outside of the back door is covered by a camera Yes / No 1 pt
  7. The staff parking area or the walkway to it is covered by a camera Yes / No 1 pt
  8. The live camera view is visible to employees at the register or in the office, so they can see who is in the store Yes / No 1 pt
  9. Every camera showed a clear, focused image on the monitor during the visit Yes / No 1 pt
  10. Cameras found offline or obscured during the visit Number
  11. Camera images of the entrance and the registers are not washed out by sunlight or backlight Yes / No 1 pt
  12. Night-time images of the entrance are clear enough to describe a person Yes / No 1 pt
  13. The recorder is locked in a room or cabinet that a robber cannot easily reach Yes / No 1 pt
  14. Recordings are also stored off site or in the cloud Yes / No 1 pt
  15. Recordings are retained for the period required by local regulation or company policy Yes / No 1 pt
  16. The recorder has a battery backup so recording continues during a power cut Yes / No 1 pt
  17. A manager on duty was able to export a clip during the visit Yes / No 1 pt
  18. Camera warning signs are posted at the entrance Yes / No 1 pt
  19. Camera coverage for staff protection Rating
    • Entrance, registers, back door and parking covered and clear 5 pts
    • One of these areas weak 3 pts
    • Major gaps or cameras down 1 pt

5. Training 16 items

  1. Every employee received robbery response training before working a first shift Yes / No 1 pt
  2. Robbery response training is refreshed within the period set by company policy Yes / No 1 pt
  3. Training records list the date for each employee on today's schedule Yes / No 1 pt
  4. The training includes a walk-through or drill in the store, not only a video Yes / No 1 pt
  5. Date of the last robbery drill or walk-through at this store Date
  6. De-escalation training for aggressive or intoxicated customers was completed by every employee Yes / No 1 pt
  7. Employees asked could list the details to note about a robber (height, clothing, weapon, direction of travel) Yes / No 1 pt
  8. Employees asked could explain what to do in the first minutes after a robbery Yes / No 1 pt
  9. Employees asked knew how to refuse entry or service without confrontation Yes / No 1 pt
  10. Keyholders were trained on the opening and closing security routine Yes / No 1 pt
  11. An employee asked knew not to discuss cash amounts, alarm details or pickup times outside the store Yes / No 1 pt
  12. Managers were trained to lead the response after an incident Yes / No 1 pt
  13. The workplace violence prevention program required by local regulation or company policy is available to employees Yes / No 1 pt
  14. Incidents at other stores in the network are shared with the team as lessons learned Yes / No 1 pt
  15. Employees on today's schedule without current robbery response training Number
  16. Robbery response training Rating
    • Current for all employees and practiced in store 5 pts
    • Current but never practiced 3 pts
    • Overdue or missing 1 pt

6. Aftercare 20 items

  1. The post-robbery checklist is kept with the robbery procedure Yes / No 1 pt
  2. The checklist requires the store to close until police and the district manager release it Yes / No 1 pt
  3. The checklist asks each witness to write a description separately before talking with others Yes / No 1 pt
  4. The checklist includes checking employees and customers for injuries and calling medical help Yes / No 1 pt
  5. The first aid kit is stocked against its contents list Yes / No 1 pt
  6. Employees asked could show where the first aid kit is kept Yes / No 1 pt
  7. Contact details of the employee assistance program or counseling service are posted in the staff area Yes / No 1 pt
  8. Company policy offers counseling to employees present at a robbery, including those who say they are fine Yes / No 1 pt
  9. Employees present at a robbery are not required to finish the shift Yes / No 1 pt
  10. A manager contacts each affected employee in the days after an incident, with the follow-up recorded Yes / No 1 pt
  11. Injuries and psychological harm from an incident are reported through the workers' compensation process Yes / No 1 pt
  12. Incidents are reported to the regulator where local regulation requires it Yes / No 1 pt
  13. A debrief with the team is held after each incident, with its conclusions recorded Yes / No 1 pt
  14. Security improvements decided after the last incident have been carried out Yes / No 1 pt
  15. Employees are told not to speak to the media and to refer questions to head office Yes / No 1 pt
  16. Emergency contact details are on file for every employee Yes / No 1 pt
  17. Robberies, attempted robberies or threats recorded at this store in the last 12 months Number
  18. Name of the manager on duty Short text
  19. Overall readiness to protect staff in a robbery Rating
    • Entry control, panic devices, cameras and training in order 5 pts
    • Gaps in one area, with a correction under way 3 pts
    • Gaps in several areas or panic devices not working 1 pt
  20. Corrective actions required Comments

About this template

This checklist is part of the InspectLoop template library. Yes / No checks score 1 point when met; ratings score the points shown for each option. The overall score is the percentage of points earned, with N/A answers excluded. In InspectLoop you can add photos, assign corrective actions, require sign-off and compare results across sites.

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