Checklist template

Product display and regulatory signage for vape stores

A ready-to-use checklist with 110 items in 6 sections, covering Display, Pricing, Warnings, Age signage, Promotional restrictions, Condition. Use it as-is in InspectLoop, or adapt it to your own standards in minutes.

  • 6 Sections
  • 110 Items
  • 97 Yes / No checks
  • 6 Scored ratings
  • 127 Points

Use this template How audits work

1. Display 19 items

  1. E-liquids, pods and disposable vapes are kept behind the counter or in closed cases with no customer self-service Yes / No 1 pt
  2. Devices and coils on open fixtures are limited to the categories company policy allows on self-service Yes / No 1 pt
  3. Every nicotine product on display appears on the company's list of products authorized for sale in this jurisdiction Yes / No 1 pt
  4. No flavor prohibited in this jurisdiction is on display or listed on the flavor board Yes / No 1 pt
  5. Disposable vapes on display are in the manufacturer's sealed packaging, with no loose units in the case Yes / No 1 pt
  6. The window and front cases hold empty dummy packs where company policy requires them Yes / No 1 pt
  7. Vaping products cannot be seen from outside the store where local regulation requires them to be hidden from view Yes / No 1 pt
  8. The back wall is set by category in planogram order (disposables, pod systems, e-liquids, coils and parts) Yes / No 1 pt
  9. E-liquids are arranged by brand, then by nicotine strength, so the strength requested can be picked without error Yes / No 1 pt
  10. Nicotine salt e-liquids are separated from freebase e-liquids on the shelf Yes / No 1 pt
  11. Nicotine-free products are grouped together and identified as such Yes / No 1 pt
  12. Tester devices are offered only where local regulation permits sampling in the store Yes / No 1 pt
  13. Tester devices are tethered or kept behind the counter Yes / No 1 pt
  14. Single-use mouthpiece tips are provided at the tester station Yes / No 1 pt
  15. No product is displayed beside candy, soft drinks or toys Yes / No 1 pt
  16. No toy-shaped devices or character-themed device skins are displayed where local regulation or company policy bans them Yes / No 1 pt
  17. Replacement batteries are displayed in their retail packaging or in plastic cases, never loose Yes / No 1 pt
  18. Products recalled or no longer authorized for sale have been removed from the flavor board and the in-store screens Yes / No 1 pt
  19. Compliance of the back wall with the planogram Rating
    • Matches the planogram 5 pts
    • A few facings out of place 3 pts
    • Does not follow the planogram 1 pt

2. Pricing 18 items

  1. Every product on the back wall has a shelf label or a line on the price board Yes / No 1 pt
  2. Shelf labels show the nicotine strength next to the price where one product comes in several strengths Yes / No 1 pt
  3. Shelf labels show the bottle size in milliliters for e-liquids Yes / No 1 pt
  4. Posted prices include the vaping or excise tax in the way local regulation requires Yes / No 1 pt
  5. Prices on the price board match the shelf labels for 10 products compared Yes / No 1 pt
  6. Price differences found when 10 products were scanned at the register against their shelf labels Number
  7. Multi-buy prices are posted only where multi-unit discounts on vaping products are allowed locally Yes / No 1 pt
  8. No product is sold below the minimum price where local regulation sets one Yes / No 1 pt
  9. Manufacturer coupons are refused where local regulation prohibits their redemption Yes / No 1 pt
  10. Shelf labels are printed from the price file, with no handwritten changes Yes / No 1 pt
  11. The latest price change notice from head office has been applied to the back wall Yes / No 1 pt
  12. Clearance stickers show the original price Yes / No 1 pt
  13. Labels of discontinued flavors have been removed from the shelf strips Yes / No 1 pt
  14. The price board lists only products currently stocked Yes / No 1 pt
  15. Devices in the open cases carry individual price tags Yes / No 1 pt
  16. A receipt sampled shows the vaping tax on its own line where local regulation requires it Yes / No 1 pt
  17. Date of the last price audit recorded at the store Date
  18. Price accuracy of the back wall Rating
    • All 10 scanned correctly 5 pts
    • 1 difference 3 pts
    • 2 or more differences 1 pt

3. Warnings 17 items

  1. The nicotine addiction warning sign required by local regulation is posted at the register Yes / No 1 pt
  2. The warning sign is the current version supplied by the regulator or the compliance team Yes / No 1 pt
  3. The warning text can be read from where the customer stands to pay Yes / No 1 pt
  4. Warning signs are posted in each language required locally Yes / No 1 pt
  5. Every in-store advertisement for a nicotine product carries the nicotine warning in the size required Yes / No 1 pt
  6. Price stickers on e-liquid packs do not cover the nicotine warning or the nicotine concentration Yes / No 1 pt
  7. Digital screens showing vaping products display the nicotine warning on each slide where local regulation requires it Yes / No 1 pt
  8. Open tester bottles at the tester station carry the same nicotine warning label as retail bottles Yes / No 1 pt
  9. The warning against use during pregnancy is posted where local regulation requires it Yes / No 1 pt
  10. The lithium battery safety notice (do not carry loose cells, use the correct charger) is posted at the device counter Yes / No 1 pt
  11. The notice that vaping is not permitted inside the store is posted where local regulation bans indoor use Yes / No 1 pt
  12. Quit-line or cessation information is posted or available as a handout where local regulation requires it Yes / No 1 pt
  13. The jurisdiction's signage checklist is kept in the compliance binder at the store Yes / No 1 pt
  14. Warning signs at the register are mounted at the height and position given in the signage checklist Yes / No 1 pt
  15. No warning sign is covered by a poster, fixture or stacked product Yes / No 1 pt
  16. Required warning signs found missing or covered Number
  17. Required warnings Rating
    • All posted, current and readable 5 pts
    • One missing, outdated or covered 3 pts
    • Several missing 1 pt

4. Age signage 17 items

  1. The minimum-age sign is posted on the entrance door at eye level Yes / No 1 pt
  2. The minimum age printed on the sign matches the legal age in this state or province Yes / No 1 pt
  3. A minimum-age sign is posted at every register Yes / No 1 pt
  4. The sign states that identification is requested from anyone who appears under the age set by company policy Yes / No 1 pt
  5. The date-of-birth reminder at the register ("born on or before today's date in ...") shows the correct year Yes / No 1 pt
  6. The register calendar or reminder is updated daily or is electronic Yes / No 1 pt
  7. The notice that buying for a minor is an offense is posted where local regulation requires it Yes / No 1 pt
  8. The sign refusing entry to minors is posted where the store is restricted to adults Yes / No 1 pt
  9. Age signs are the official versions issued by the regulator where an official version exists Yes / No 1 pt
  10. Age signs are posted in each language required locally Yes / No 1 pt
  11. The list of accepted forms of identification is posted at the register, facing the employee Yes / No 1 pt
  12. A notice that identification is scanned is posted at the register where the store uses a scanner Yes / No 1 pt
  13. Age signs on the door are not hidden by opening-hours decals or promotional posters Yes / No 1 pt
  14. The website address printed on in-store signage opened a page behind an age gate when tested Yes / No 1 pt
  15. Curbside or pickup signage states that identification is checked at handover Yes / No 1 pt
  16. Registers without a minimum-age sign Number
  17. Age signage Rating
    • Complete at the door and every register 5 pts
    • Missing or hidden at one location 3 pts
    • Missing at several locations 1 pt

5. Promotional restrictions 17 items

  1. All advertising in the store comes from the current approved marketing kit for this jurisdiction Yes / No 1 pt
  2. No vaping product advertising faces the street or the mall corridor where local regulation prohibits it Yes / No 1 pt
  3. Window posters contain no product images where local regulation restricts them Yes / No 1 pt
  4. No free e-liquid, device or pod is given away with a purchase or as a sample Yes / No 1 pt
  5. No advertising presents vaping as safe, healthy or risk-free Yes / No 1 pt
  6. No smoking-cessation claim is made in signage unless the product is authorized for that claim Yes / No 1 pt
  7. Advertising shows no young-looking models, cartoon characters or lifestyle scenes prohibited locally Yes / No 1 pt
  8. Flavor names on boards and labels use the descriptors permitted locally Yes / No 1 pt
  9. No sponsorship, contest or prize draw is tied to the purchase of a vaping product where prohibited Yes / No 1 pt
  10. The loyalty program does not award points or rewards on nicotine products where local regulation prohibits it Yes / No 1 pt
  11. Manufacturer display units and counter mats were approved by head office before installation Yes / No 1 pt
  12. Brand-name clothing, caps or novelty items are not sold or handed out where local regulation prohibits them Yes / No 1 pt
  13. Promotional material past its end date has been removed Yes / No 1 pt
  14. Exterior A-frame boards mention no nicotine product, flavor or price where prohibited Yes / No 1 pt
  15. Social media posts displayed on in-store screens come from the company's approved accounts only Yes / No 1 pt
  16. Employees asked could name one type of promotion that is prohibited in this jurisdiction Yes / No 1 pt
  17. In-store advertising Rating
    • All approved and current 5 pts
    • Some expired or not from the approved kit 3 pts
    • Prohibited advertising on display 1 pt

6. Condition 22 items

  1. Back wall shelves are free of dust Yes / No 1 pt
  2. No leaked e-liquid is present on the shelves or on packs Yes / No 1 pt
  3. Facings are pulled forward to the shelf edge Yes / No 1 pt
  4. An out-of-stock facing is marked by a shelf tag, not filled with a neighboring product Yes / No 1 pt
  5. The flavor board and printed price lists are free of crossed-out or handwritten entries Yes / No 1 pt
  6. Empty facings counted on the back wall Number
  7. No crushed, opened or resealed pack is on display Yes / No 1 pt
  8. Shelf strips and label holders are intact Yes / No 1 pt
  9. Back wall lighting works along its full length Yes / No 1 pt
  10. Display case glass is clean Yes / No 1 pt
  11. No display case glass is cracked or chipped Yes / No 1 pt
  12. Tester devices are charged and working Yes / No 1 pt
  13. Tester device mouthpieces are free of e-liquid residue Yes / No 1 pt
  14. The tester station surface is free of spilled e-liquid and used tips Yes / No 1 pt
  15. Signs are free of fading, curling and tape repairs Yes / No 1 pt
  16. Door and window decals are complete, with no peeling letters Yes / No 1 pt
  17. The counter is clear of open stock and personal items Yes / No 1 pt
  18. Used pods and batteries collected for recycling are kept in a labeled container away from the display Yes / No 1 pt
  19. E-liquids are displayed away from direct sunlight and heat sources Yes / No 1 pt
  20. Name of the manager on duty Short text
  21. Overall display and signage compliance Rating
    • Compliant throughout 5 pts
    • Minor gaps corrected during the visit 3 pts
    • Gaps that need a corrective action plan 1 pt
  22. Corrective actions required Comments

Brand standards

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