📝 Ticket Tracking

Track maintenance requests, customer complaints, and site issues. Open ticket, send follow-up 🗓️ tasks, send emails. Track it to completion.

Maintenance
Complaints
Site issues
Faster resolution - InspectLoop

Faster resolution

Create in minutes from any device. Record type, site, and reporting information. Manage tickets from any device, anywhere.
Protect your brand - InspectLoop

Protect your brand

Assign and fix issues before there is damage your reputation and sales. Create a record of proactive resolution.
Boost productivity - InspectLoop

Boost productivity

Eliminate time spent tracking issues through email and manual follow-up. Quickly run reports to see new, pending, and closed tickets.

Nothing left behind

  1. Flexible ticket workflow

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    Create tickets for maintenance, customer complaints, or any site-specific issue.

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    Set priority and visibility. Assign to a team member.

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    Close when done.

  2. Follow up with 🗓️ tasks

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    Create follow-up tasks for all or some team members.

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    Put all the information your teams need in one place to execute faster: directives, photos, and supporting documents.

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    View and complete tasks on any device, anytime.

Massage Envy Franchising

“We have been able to improve field execution and accountability to our brand standards through use of the InspectLoop platform to document field visits.”

- Business Policy and Operations Standards Manager

7-Eleven Stores Australia

“Rapid deployment of dynamic, flexible surveys that provide insight into in-store operation.”

- National Operations Manager

Seattle Goodwill
Seattle Goodwill

“InspectLoop has helped us achieve greater consistency, efficiency and a stronger in-store experience.”

- Director of Business Development and Strategies

Proven results

Merchandising programs

92% of InspectLoop customers report improved execution of merchandising programs.

Task completion

88% of InspectLoop customers report improved task completion and store activities.

Customer experience

89% of InspectLoop customers report improved customer experience.

Business risks

91% of InspectLoop customers report a reduction in business risks.

Time savings

92% of InspectLoop customers report saving time on site visits.

Health and safety

95% of InspectLoop customers report improved health and safety.

Brand standards

At every site, every time